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JW Marriott Hotel New Delhi Aerocity

Photo gallery for JW Marriott Hotel New Delhi Aerocity

Primary image
Outdoor pool, open 6:00 AM to 9:00 PM, pool umbrellas
Terrace/patio
Egyptian cotton sheets, premium bedding, down comforters
Egyptian cotton sheets, premium bedding, down comforters

Overview of JW Marriott Hotel New Delhi Aerocity

JW Marriott Hotel New Delhi Aerocity

5.0 star property

4.5/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet friendly
  • Air conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
Map
Asset Area 4 - Hospitality District, Delhi Aerocity, New Delhi, Delhi N.C.R, 110037

Explore the area

  • Popular LocationWorldmark7 min walk
  • AirportDelhi (DEL-Indira Gandhi Intl.)9 min drive
  • Popular LocationDLF Emporio Vasant Kunj18 min drive
  • Popular LocationDLF Promenade Vasant Kunj19 min drive

Choose dates to view prices

About this area

New Delhi

Near a metro station, JW Marriott Hotel New Delhi Aerocity is in Aerocity, a neighborhood in New Delhi with good airport proximity. Qutub Minar is a notable landmark, and travelers looking to shop may want to visit Worldmark and DLF Emporio Vasant Kunj. Looking to enjoy an event or a game while in town? See what's happening at R.K. Khanna Tennis Complex or Jawaharlal Nehru Stadium.
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Map

What's nearby

  • Worldmark - 7 min walk
  • DLF Emporio Vasant Kunj - 18 min drive
  • Ambience Mall - 19 min drive
  • DLF Promenade Vasant Kunj - 19 min drive
  • Fortis Hospital - 20 min drive

Getting around

  • Delhi Aero City Station - 10 min walk
  • New Delhi Palam Station - 11 min drive
  • Indira Gandhi International Airport (DEL) - 11 min drive

Restaurants

  • Restaurants on site
  • K3
  • JW Lounge
  • Delhi Baking Company

About this property

JW Marriott Hotel New Delhi Aerocity

Luxury New Delhi hotel in Aerocity, near Worldmark
A full-service spa, an outdoor pool, and a restaurant are available at this smoke-free hotel. Free WiFi in public areas and free valet parking are also provided. Additionally, a fitness center, a bar/lounge, and a poolside bar are onsite. All 511 soundproofed rooms feature WiFi and memory foam beds. Guests can enjoy jetted tubs, and other standard amenities include iPod docks, sitting areas, and 24-hour room service.
JW Marriott Hotel New Delhi Aerocity offers 511 air-conditioned accommodations with iPod docking stations and DVD players. Accommodations offer separate sitting areas. Memory foam beds feature Egyptian cotton sheets, down comforters, and premium bedding. Televisions come with premium digital channels and pay movies. Guests can make use of the in-room refrigerators, coffee/tea makers, and minibars. Bathrooms include separate bathtubs and showers with jetted bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries.

This New Delhi hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include microwaves.

Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, QUAN. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Awards and affiliations

JW Marriott Hotel New Delhi Aerocity is listed in the 2021 Travel + Leisure 500.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (INR 800 per 24-hour period), Wired Internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–11 AM: INR 1450 for adults and INR 1450 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • Access to nearby health club
  • Fitness center
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Steam room
  • Yoga classes

Family friendly

  • Babysitting (surcharge)
  • DVD player
  • Free cribs/infant beds
  • Laundry facilities
  • Microwave (on request)
  • Outdoor pool
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • Hindi

Business services

  • Business center
  • Computer station
  • Conference space (22000 square feet)
  • Meeting rooms - 14

Outdoors

  • Garden
  • Pool umbrellas
  • Terrace

Spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - Swedish
  • Massage - Thai
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility
  • Lever door handles
  • Low-height counter and sink
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Roll-in shower (select rooms)
  • Transfer shower
  • Valet for wheelchair-equipped vehicle
  • Visual fire alarm
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Couples dining
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Egyptian cotton sheets
  • Free cribs/infant beds
  • Memory foam mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 32-inch TV
  • Cable/satellite channels
  • CD player
  • DVD player
  • iPod dock
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave (on request)
  • Minibar
  • Paper towels
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area
  • Slippers
  • Soundproofing
  • Turndown service

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Policies

Check-in

Check-in from 3 PM - midnight
Express check-in

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is undergoing renovations from October 14 2021 to October 14 2022 (completion date subject to change).
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of INR 2500 per pet, per stay
Food and water bowls are available
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for INR 2500.0 per night
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: INR 1450 for adults and INR 1450 for children (approximately)
  • Fee for in-room wireless Internet: INR 800 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: INR 800 per 24-hour period (rates may vary)
  • Pet fee: INR 2500 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: INR 2500.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Paytm
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Pool access available from 6:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Children under 18 years old are not allowed in the spa without adult supervision
Guests under 16 years old are not allowed in the spa

Property is also known as

Aerocity New Delhi
Jw Marriott Aerocity
Jw Marriott Hotel Aerocity
Jw Marriott Hotel Aerocity New Delhi
Jw Marriott Hotel New Delhi
Jw Marriott Hotel New Delhi Aerocity
Jw Marriott New Delhi Aerocity
New Delhi Aerocity
Jw Marriott New Delhi Aerocity
JW Marriott Hotel New Delhi Aerocity Hotel
JW Marriott Hotel New Delhi Aerocity New Delhi
JW Marriott Hotel New Delhi Aerocity Hotel New Delhi

Frequently asked questions

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 456 out of 630 reviews
5 - Excellent 72%
Rating 4 - Good. 104 out of 630 reviews
4 - Good 17%
Rating 3 - Okay. 32 out of 630 reviews
3 - Okay 5%
Rating 2 - Poor. 19 out of 630 reviews
2 - Poor 3%
Rating 1 - Terrible. 19 out of 630 reviews
1 - Terrible 3%

4.7/5

Cleanliness

4.5/5

Staff & service

4.5/5

Amenities

4.6/5

Property conditions & facilities

4.4/5

Eco-friendliness
Write a review

5/5 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful service!
Stayed 1 night in May 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One night stay was very comfortable. It is easy to get there from the airport. One thing I wish they had was Airport drop/pickup shuttles. I only had breakfast at it was very good. Chef Bhagwat took very good care of me and other guests.
Stayed 1 night in Apr 2022

1/5 Terrible

Disliked: Staff & service, amenities, property conditions & facilities
I have to say I have stayed at many JW Marriott hotels. This was the worst experience of all of my stays. Upon arrival I was hustled by the baggage men for money, very rudely. Then when I went to the front desk to check in, they sold me a buffet. When I went down to eat at the buffet it was closed and they said they wouldn't allow me to eat there. I had to insist over and over that I was hungry, it was terrible. I was also told at checkin that there is a free shuttle to the airport and that I don't have to pay. Then when I had to wake up at 5am to get ready to go the airport on only a few hours of sleep, no one picked up my calls for over 20 minutes. I carried my own 5 bags down the elevator and then tried to get a shuttle. They then told me it was going to be $2,500 rupees. I totally lost it, this is a disgraceful establishment and the way they are running it is NOT AT ALL like the JW Marriott Standard. I am a seasoned business man, I always put my customers first and work hard to make them happy and at home. Do not stay here.
Stayed 1 night in Apr 2022

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located close to International airport. Very clean, modern facility with excellent service with staff going out of the way to take care of me. We stayed for 2 nights en route to US. The only downside to be aware of is that hotel transportation is very expensive and it's hard to get Uber drivers to take you anywhere close. It is also hard for taxi drivers to get to the hotel due to security barriers placed around the aerocity hotels.
Stayed 2 nights in Apr 2022

2/5 Poor

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
no one answers the phone despite repeated calls. there were no bathroom slippers in the room. the room service takes abnormally long. the staff who came to do the night turn was asked to come back in 2 minutes as I was leaving. he never came back.
Stayed 1 night in Apr 2022