The receptionist was not friendly when we checked in. She asked for my credit card, and I asked what was that for (the room has been paid). She rolled her eyes and said it was for extra expenses that might occur during our stay.Her accent was incomprehensible, so I asked her to say it again. She rolled her eyes again. The house keeping was terrible, I had to pick up the hair on my sheet almost every day when I returned to my room, I even found a plastic bag (definitely not mine) in my toilet after they cleaned my room.
One night there was a black out in my room, and they sent a mechanic to fix it. The electricity compartment on the ceiling was full of dust. So, when he was done, I asked the manager to send a house keeper to clean it. I called three times, and waited till 11 pm, no one came. Definitely not a hotel that I would recommend.
真實旅客
於 2017 年 11 月住了 3 晚
6/10 一般般
FANGYUE
2017 年 5 月 30 日
喜歡:整潔度和員工素質
酒店位置很棒但是配置很老旧
酒店位置很好,但是房间比较老旧 配置不好 Wi-Fi也不是免费的 不是很好!
FANGYUE
8/10 不錯哦
YU-TING
2017 年 5 月 16 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
location is great, comfortable and clean
Its locate at city center, close to CP shopping mall. Staff are nice, even help us charge our sim card. Room is clean and comfortable. Everything is great, only the wifi need extra charge. The Spaghetti and cake are must try.
YU-TING
8/10 不錯哦
真實旅客
2016 年 12 月 20 日
喜歡:整潔度、員工素質和客房舒適度
真實旅客
4/10 不太好
TSUNG-MING,Taiwan
2016 年 5 月 15 日
不喜歡:員工素質和客房舒適度
Bad experience in this hotel
Bad experience. Chair is broken. The wi-fi service double charge, finally check-out bill is unclear. Totally suck in this hotel!!
TSUNG-MING
4/10 不太好
真實旅客
2016 年 2 月 15 日
不喜歡:整潔度、員工素質和住宿環境和硬體
NOT really good experience in the hotel, I lived in the hotel two nights, I found a lot of hairs in shower tub at first night, a bit terrible but I could clean up by myself that was not a big problem. On the second day, I could not enter the room by the key, I called the reception twice, and waited outside the room over half hour, no staff shown up finally...
真實旅客
10/10 有夠讚
GULIJIMINA,china
2015 年 12 月 22 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
I love it everything when I saw what I feel
印度新德里的,嗯,华美达大酒店,实际上它叫做,RoyalplazaIt's one of the Best hotel.In New delhi India.Um,yeah I've had appreciate.Too Ms ruchi.ashish and sweet lady boss of the hotel and to puja mir khan mir sardar and cute people in royalplaza hotel i love it just could feel home in there
GULIJIMINA
2/10 很糟糕
Hung-I,Taiwan
2015 年 12 月 21 日
不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Not worth any penny!
This is one of the worse hotel I've stayed. The food is awful, don't recommend for the restaurant. Worst pasta! The room smell like sewage. The bed is fill with sands and dirt. I've prepaid the wifi, and speed is slow and always disconnected. Called to complain, the service even reply its complimentary. I've paid for everything and don't feel it's worth any penny. Rather stay at next door with Shanga rila.
Hung-I
8/10 不錯哦
SHIH FENG
2015 年 8 月 31 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
SHIH FENG
4/10 不太好
真實旅客
2015 年 4 月 8 日
不喜歡:員工素質、住宿環境和硬體和客房舒適度
Inadequate service and decrepit service
The location is good and accessible by metro. However, rooms are small, facilities are old and clearly lack proper maintenance. Shower heads and taps showed signs of rust and stains, toilet flush was loud, towels started to appear brown and mattress overused. All staff were indifferent and completely incompetent, a serious lack of training can be seen. At breakfast, three different waiters came over and asked if I wanted coffee, and they all had forgotten to bring over the my coffee. When asking for restaurant recommendations, the concierge only recommended hotel restaurants and refused to provide further advice for dining out. Worst hotel choice ever and will stay away from Royal Plaza on future trips to Delhi.
The room was average, the bedsheets were not clean, they had stains on it seems to used earlier. There was no iron in the the staff took more 35 mins bring the same and by that i was ready to leave wearing wrinkled Shirt and trousers. I don't think i would ever book a room there again. Room service was also very slow. There seems to be lack of coordination between the staff.
KBPS
於 2025 年 5 月住了 1 晚
2/10 很糟糕
MOHUNDASS
團體旅遊
2025 年 5 月 30 日
喜歡:住宿環境和硬體
Waiter and manager keep interrupting our breakfast and dinner by talking about themselves and their times in UK. We could not eat our food in peace. I had to change hotel and the staff there was so professional. Our stay there was the best ever.
MOHUNDASS
於 2025 年 5 月住了 3 晚
10/10 有夠讚
Miheer
2025 年 5 月 17 日
喜歡:設施服務和住宿環境和硬體
Excellent , beautiful
Miheer
於 2025 年 5 月住了 1 晚
8/10 不錯哦
Daniel
2025 年 4 月 22 日
Daniel
於 2025 年 3 月住了 5 晚
6/10 一般般
George
家庭旅遊
2025 年 4 月 15 日
喜歡:員工素質和設施服務
不喜歡:整潔度和住宿環境和硬體
Lots of charm and great staff! Really hard to get toilet paper (!) and noisy guests kept us up until 3am :-(.
George
於 2025 年 4 月住了 3 晚
6/10 一般般
David Robert
2025 年 3 月 30 日
喜歡:整潔度和客房舒適度
David Robert
於 2025 年 3 月住了 3 晚
6/10 一般般
Mr Balbir
2025 年 3 月 28 日
喜歡:客房舒適度
Mr Balbir
於 2025 年 3 月住了 2 晚
8/10 不錯哦
Alex
2025 年 3 月 28 日
喜歡:整潔度和住宿環境和硬體
不喜歡:員工素質
The property was nice and clean. The staff generally weren't the most responsive