I was given an updated room, with clean sheets on bed, working microwave, working a/c, working fridge - all clean, zero smoke smell. The bathroom towels did have a hair on them that did not belong to me, but I did not utilize the shower during my stay. Housekeeping was polite and came to ask if I needed anything, but I did not. Check-in was seamless and the woman was really kind. I did have a visitor with many legs the first night, but a little spray took care of that, and I saw no more critters the rest of my stay. My room did not have carpeting or any burnholes, and I witnessed no illegal activity. It was quiet, with the exception of the traffic on the busy street. I would stay here again. :)