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Reviews of Super 8 by Wyndham Danville

2 out of 5
Super 8 by Wyndham Danville
27 Sheraton Road, Danville, PA

Reviews

6.2
Rating 10 - Excellent. 187 out of 1001 reviews" "
Rating 8 - Good. 246 out of 1001 reviews" "
Rating 6 - Okay. 180 out of 1001 reviews" "
Rating 4 - Poor. 178 out of 1001 reviews" "
Rating 2 - Terrible. 210 out of 1001 reviews" "

6.2/10

Cleanliness

7.2/10

Staff & service

5.8/10

Amenities

5.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Christine

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great location and the room was pet friendly and staff was wonderful
Stayed 1 night in May 2024
Response from General Manager on 2024/5/14
Dear Christine,Thank you for providing your valuable feedback to us, it is always a pleasure to receive positive feedback from our guests, we are happy to hear that you liked our location and our pet friendly room.Thank you for choosing Super 8.We will look forward to see you again!Take care,

8/10 Good

Loretta

It was an adequate hotel for the one night. Breakfast was leaking
Stayed 1 night in Apr 2024

10/10 Excellent

Leah

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities
The housekeeping staff needs a raise. They were absolutely amazing accommodating and helpful. We will definitely stay again.
Stayed 2 nights in Apr 2024

8/10 Good

Mary

Liked: Staff & service
Disliked: Property conditions & facilities
Property in midst of construction. Unsightly appearance but it will be an improv3ment when finished.
Stayed 2 nights in Apr 2024

6/10 Okay

Jack M.

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
When arriving the exterior is in obvious disrepair, I was uneasy about how our visit would go, I was pleasantly surprised when we entered the lobby to see that it was actually updated and pretty nice. It appears this location is going through some much needed upgrades and renovations, so I’ll give them some credit for that. The staff was readily available at all hours and helped us with our every need from extra towels and bedding to recommending local places to visit and eat. We were in town for a weekend stay for a wrestling tournament and found the area immediately around the motel to be seemingly struggling but everyone we encountered was friendly and helpful. Our room was clean and prepared for our visit, my only complaint would be that the simulated wood flooring was not completely clean swept. If I had to make a recommendation I would say they would benefit from an entry rug or floor mat directly inside the door because it was only small debris that had been tracked in because the room exits directly outside. The interior of of our room and bathroom is obviously an older building but had been updated, recently painted and redecorated to update. Being close to the highway there was some mild traffic noise, our heating/cooling unit functioned well and the shower provided good pressure and temp. The bedding was comfortable and I did notice they had recently replaced the mattress and it had mattress protective covers on it. Overall not the best but not the worst.
Stayed 2 nights in Apr 2024

4/10 Poor

Tara

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
The room I reserved said 2 queen beds, but the room we were given was 2 double beds. Not a huge deal, but not what I reserved. There was a T-shirt hanging in the back of the bathroom door when we arrived. The bathroom door doesn't latch. No one at the desk when we arrived, and bioth lobby bathrooms had out of order signs on them when I attempted to use them. I rang the bell and it was just ankthet minute or two before someone came., she was very friendly. I probably wouldn't book here again though.
Stayed 1 night in Apr 2024
Response from General Manager on 2024/4/22
Dear Tara,Thank you for sharing your feedback with us, I am sorry that your experience did not meet up to your expectations, please allow us to express our sincere apology about the stuff missed by our housekeepers, please rest be assured that the issue will be addressed with our team, and we did check the room type you were inn, it was a double queen room. We will make sure that all issues brought to our attention will be addressed with our team and appropriate measures will be taken to avoid the situation in future.We hope that we will see you again.Take care,

10/10 Excellent

Joseph

Traveled with family
Liked: Amenities, property conditions & facilities
The property manager should install racks in the bathroom. There were none in Room 119
Stayed 1 night in Apr 2024

6/10 Okay

Heather

Stayed 1 night in Apr 2024

8/10 Good

Debra

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely clean room! None of the “built up” dirt in the corners or on the ledges. Nice flat screen TV that appeared to work, I didn’t turn it on. The king was comfortable. Pillows were smaller but there were four and they were very puffy. This was a mid-week stay and it was fairly quiet. The room could have used a second night table on the other side of the bed and there were very few outlets to charge phone or laptop. Fridge was clean, I did not use the microwave. Water was hot. I would definately stay again.
Stayed 2 nights in Mar 2024
Response from General Manager on 2024/4/1
Dear Debra,We Thank you for sharing your valuable feedback with us, we are happy to hear that you liked our newly renovated room and had a comfortable stay with us. We will share your positive remarks with our team and which I am sure will be happy to hear that.We will look forward to serve you again.Take care,

8/10 Good

Annette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from General Manager on 2024/4/1
Dear Annette,We thank you for sharing your rating with us, we hope that you had a comfortable stay with us.We will look forward to serve you again.Take care,

8/10 Good

Richard

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room faced a major highway and that caused a lot of truck noise that occurred all evening.
Stayed 2 nights in Mar 2024
Response from Manager Super 8 on 2024/3/22
Dear Richard,Thank you for sharing your valuable feedback with us, please accept our apology for the highway noise, we assure you that when we see you next we will make sure that you get a room on the inside. We will look forward to serve you again!Take care,

10/10 Excellent

William

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2024
Response from General Manager on 2024/3/18
Dear William,We thank you for your 5 star rating, we are happy to see that you had enjoyed your stay with us.We will look forward to see you again!Take care,

10/10 Excellent

Carole

Stayed 1 night in Mar 2024
Response from General Manager on 2024/3/18
Dear Carole,We Thank you for your shared rating, we are happy to see that you had a comfortable stay with.We will look forward to seeing you again.Take care,

4/10 Poor

Mistie

Traveled with family
Liked: Cleanliness, staff & service, amenities
Our room was by the ramp on 80 and all couls hear was trucks going up the ramp
Stayed 1 night in Feb 2024
Response from General Manager on 2024/3/5
Dear Mistie,Thank you sharing your experience with us, please accept our sincere apology about the inconvenience you had with the highway noise. We will discuss with our team to take appropriate measures to resolve this issue.We will look forward to serve you again!Take care,

4/10 Poor

Erick

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The cleanliness, structure, and surroundings of this hotel are very concerning. Cleanliness - bugs )pics upon request) old food splatters on microwave and fridge, not enough outlets in rooms for provided lamps and other amenities. Structure - the building seems very old and outdated. As I was there they had a team of contractors looking at the properly and actually referring to how unsafe the roofs condition was in Surrounding area. This hotel is tucked back in its own little corner, which is fine, except an abandoned hotel is next door and it is all overgrown with police making constant rounds through the property, which is concerning. While staying at the hotel an individual showed up asking if I was at the hotel. Not only were they told that I was, but they were even given my room number! Very very very unsafe practice in my opinion. Many times when I went to the front desk for assistance, I had to wait for an employee to come back inside from smoking before I could get any help. I do want to add that the front desk manager was extremely friendly, helpful, and apologetic regarding my stay.
Stayed 3 nights in Feb 2024
Response from General Manager on 2024/2/26
Dear Erick,Thank you for sharing your valuable feedback with us, we are saddened to hear that your stay did not meet up to your expectations, as you know we are still under the process of renovation and we have 75 newly remodeled rooms and we are working on our exterior renovation this year, this is a new ownership and we have been continuously working to bring this place back up to the brand standards, and we would also like to inform you that the hotel next door has been demolished and they are also in their construction phase, please don't be concerned by that. We apologize on behalf of our staff and we hope offering one comp night would have helped.Thank you for your valuable input, and we will hope to see you again.Take care,

10/10 Excellent

Ellen La

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from General Manager on 2024/3/5
Dear Ellen,Thank you for sharing your feedback with us, we are happy to see that you had a comfortable stay with us.We will share your rating with our team and I am sure they will be happy to hear that.We will look forward to see you again.Take care,

2/10 Terrible

Tina

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from General Manager on 2024/3/5
Dear Tina,Thank you for the shared rating, we notice that your experience did not meet up to your expectations, please accept our sincere apology for the any inconvenience.We hope to see you again.Take care,

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

6/10 Okay

Melissa

Traveled with family and small children, Traveled with partner, Traveled with family
Disliked: Cleanliness, property conditions & facilities
Room was updated and realtivly clean. We did have to exchange some pillows as there was blood on ours, the staff apologized. The staff at check in was very nice. Hotel itself was noisy. We travel fairly often and this was by far the loudest hotel we have been to in years. At night we could hear our neighbors through the wall, not that they were being overly loud, the walls were just thin. We also heard noise from the highway and parking lot pretty clearly. Probably not much noise reduction has been done to the room. But the beds were comfortable the bathroom was updated and clean but it did not have an exhaust fan or hooks or racks to hang the towles after you used them. There is a property next to the hotel that we noticed was having a fire the night we pulled in. How cute.. except the next mornig when we went outside it smelled of burning plastic and trash. The smoke billows were lingering right into the parking lot of the hotel. Was making it hard to breathe. The breakfast was exactly as we exoected, waffles, cereal, oatmeal, toast, coffee tea and some prepackaged baked goods. The area was a little dirty/ unkept but you can control people and how they treat things. Staff was polite with any questions we had. And it seemd they were trying to do some kind of construction to parts of the hotel that needed care or updating. Overall we had a good stay. It wasnt the best place we've stayed but it definitely wasn't the worst.
Stayed 2 nights in Oct 2023

8/10 Good

Caroline

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The nice caucasian lady at the desk was so so nice. She really made me feel welcome. The room was clean. I would stay there again.
Stayed 5 nights in Oct 2023

10/10 Excellent

Patricia

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and excellent staff.
Stayed 1 night in Oct 2023

6/10 Okay

Victor

Business traveler
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
No food, included breakfast cereal, ofeered bagels, and egg biscuit, the staff stated they might have and had to find. Rooms all had outside doors, outside door had 1/2 inch gap you could look through door.
Stayed 1 night in Oct 2023

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Laurence

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
easy check in and everyone was accommodating.
Stayed 3 nights in Oct 2023
Response from General Manager on 2023/10/20
Dear Laurence,Thank you for sharing your valuable feedback with us, we are happy to hear that your check in was smooth and our staff was helpful to your needs.We look forward to seeing you again.Take care,

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

10/10 Excellent

Todd

Stayed 1 night in Oct 2023

8/10 Good

Kathy

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2023

4/10 Poor

William

Traveled with family
Disliked: Property conditions & facilities
Stay away
The door didn’t close all the way. We asked to check in early and we were given a hard time for no reason (there were several rooms available). Then it took an hour to find an iron. Stay away.
Stayed 1 night in Oct 2023

6/10 Okay

Hirschy

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
It was pretty clean, decently inexpensive, but the door had a gap so I could hear EVERY little noise from outside.
Stayed 2 nights in Oct 2023

8/10 Good

SANDRA, Barrackville

Traveled with partner
Liked: Staff & service
Property is going through renovations and is def in need of them. The room was clean, and the bed was very comfortable.
Stayed 1 night in Oct 2023

8/10 Good

Karolyn

Traveled with family
Liked: Cleanliness, staff & service
Staff was very friendly
Stayed 1 night in Oct 2023

4/10 Poor

Richard

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I purchased a non-pet friendly room. I had to be changed due to the dog urine smell in the room. I was switched to another room but it faced a wall that had wall pealing off it's exterior. That room also had a dog urine smell but I knew I wasn't going to get anywhere with them if I continued to bother them. Their breakfast advertised was below basic standards. The toaster & waffle maker were broken which couldn't be used. When you ask them to replace a breakfast food item they tell you they can't help you because "the lady" has to go to the store. I was there for 4 days & "the lady" never got to the store to replace your basic breakfast items. I won't be going back there to stay after this experience.
Stayed 3 nights in Oct 2023

10/10 Excellent

Cristina, Dover Plains

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff , amazing Maintenence service Bill was very diligent to help us with our room.
Stayed 1 night in Sep 2023

10/10 Excellent

Leonardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New Jersey
It was great. Everyone was very friendly.
Stayed 1 night in Sep 2023

4/10 Poor

Richel

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
The AC didnt work and we couldn't get clean towels
Stayed 2 nights in Sep 2023

8/10 Good

Frances

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

4/10 Poor

Julie

Stayed 2 nights in Sep 2023

10/10 Excellent

Julie

Stayed 2 nights in Sep 2023

6/10 Okay

Jennifer

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
There was no showerhead in the bathroom. We were given a room on the second floor, but weren’t told that we had to take a certain staircase to get to the second floor because the three closest stair cases in our building we’re not safe and we’re boarded up. So we had to drive back to the front desk And ask how we’re supposed to get to our room
Stayed 1 night in Sep 2023

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Need to stay over one night, everything was pretty good!
Stayed 1 night in Sep 2023

10/10 Excellent

Sharon

Stayed 2 nights in Sep 2023

10/10 Excellent

Kate

Liked: Staff & service, property conditions & facilities
Clean and simple - great value. Will be back.
Stayed 2 nights in Sep 2023

4/10 Poor

Jon

Traveled with family
Liked: Cleanliness
Disappointed.
Helped me check-in early and was happy when I saw the room. However, the floor in the bahroom was impossible to walk on without walking on towels --- very slippery. The breakfast was practically non-existent -- no drinks but coffee or tea -- no eggs or meat or fruit and no one evident to take care of breakfast -- tables not cleaned. There was a mousetrap outside of the rooms. Hotel was designed well but it is not providing customer service.
Stayed 1 night in Sep 2023

10/10 Excellent

Noelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

8/10 Good

Husain

Stayed 1 night in Sep 2023

8/10 Good

MaryAnn

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean facility. Staff was pleasant. This wasn't our first stay at this hotel and won't be our last.
Stayed 1 night in Sep 2023
Response from General Manager on 2023/9/5
Dear MaryAnn,Thank you for sharing your valuable feedback with us, it is always a pleasure to receive positive feedback, we are happy to hear that you found our facility to be clean and had a comfortable stay with us. We also want to thank you for being our regular guest.We will look forward to serve you again!Take care,

10/10 Excellent

LINDA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was AMAZING. Everyone we dealt with was friendly, helpful and professional. One black mark is the exterior of the building. Cracks in the paint/stucco did not give a great impression of the outside. Needs a little TLC.
Stayed 1 night in Aug 2023
Response from General Manager on 2023/9/5
Dear Linda,Thank you for sharing your experience with us, it is always a pleasure to receive positive feedback, we will share your comment with our team which I know will be happy to hear your positive remarks. We are happy to inform you that we working on our exterior renovations this year.We look forward to see you again!Take care,

2/10 Terrible

Dorrie L

Traveled with family and small children, Traveled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The stay was great until I woke up bitten by bed bugs! We stayed in rm 141, beware!!! We've stayed here once before, therefore I was really surprised by this. I just pray we didn't bring any home with us! Tip: Be prepared for bed bugs.
Stayed 2 nights in Aug 2023
Response from General Manager on 2023/9/5
Dear Dorrie,Thank you for sharing your experience with us, your feedback is very important to us, we take our guest complaints about bed bugs very seriously, our rooms get treated for bed bugs every month, we have inspected the room and we want to assure you that there were no bed bugs in the room, it's a new room and we have mattress protective covers in all the rooms.We hope to see you again!Take care,

6/10 Okay

Doug

Traveled with partner
Nothing but fruit loops for breakfast cereal how hard is it to go buy cereal when you know you are out. Had to ask for ice from behind check in desk
Stayed 1 night in Aug 2023
Response from General Manager on 2023/9/5
Dear Doug,Thank you for sharing your experience with us, your feedback is very important to us, please allow to express our sincere apology about not having enough breakfast items, sometimes the deliveries are delayed by a day and we run out of breakfast items sooner. We will make sure to keep extra inventory in future.We hope to see you again!