Our entire 1 day stay was ruined as there was a power outage due to heavy rain on 7/12. There was no power from 8pm - 2am
We have to move our daughter to Plano from out of town and were hoping to get rest to sleep after all the loading/unloading/drive.
It was waste of money for us that hotel could not even provide a back up generator to restore power for the stay.
Really disappointed in the facilities of this hotel and will not be staying here any more.
Pavani
於 2025 年 7 月住了 1 晚
2/10 很糟糕
Lillian,Lindale
團體旅遊
2025 年 7 月 13 日
不喜歡:設施服務
I was not told about a security or damage deposit. The power was out for hours and the staff was not knowledgeable about what to do or even how to open the front door. When I asked about anything kind of comp for the stay (even a small bit) I was told no and then I was told I wouldn’t get my security deposit back because of the flooding in the bottom floor from the flood watch. Then was told it would be 4 days before I got it back. Worst hotel experience for me.
Lillian
於 2025 年 7 月住了 1 晚
6/10 一般般
Priya
家庭旅遊
2025 年 7 月 13 日
喜歡:整潔度、員工素質和住宿環境和硬體
The location was very convenient for an event we were attending. However, we saw a lot of people loitering around the property many times. We were there only one night and when we got back to the hotel at 10 pm, there was a power outage and coundnt locate any staff for updates. The back generator was not on and we used the dark stairs to get to our room and stayed there till power was restored; around 2 am.
Priya
於 2025 年 7 月住了 1 晚
10/10 有夠讚
Senthil Kumar
2025 年 7 月 11 日
喜歡:整潔度和住宿環境和硬體
Nice location, friendly staff, comfortable bed and good shower.
Senthil Kumar
於 2025 年 7 月住了 2 晚
10/10 有夠讚
SIMMI
家庭旅遊
2025 年 7 月 6 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very well-maintained. Clean.
SIMMI
於 2025 年 6 月住了 1 晚
2/10 很糟糕
Penelope
親子旅遊
2025 年 6 月 30 日
喜歡:整潔度、員工素質和設施服務
不喜歡:住宿環境和硬體
Pool was inoperable, the bedding was wet on both beds and linen for sofa was also wet.The woman on the late night was not very friendly, person at the desk in the morning was respectful and polite.