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Hoian Sincerity Hotel & Spa

4.0 star property
Hotel with a sauna, near Hoi An Night Market

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Photo gallery for Hoian Sincerity Hotel & Spa

Outdoor pool, pool umbrellas, sun loungers
Front of property
Bar (on property)
Lobby
Suite, Balcony | View from room

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Gym
  • Room service

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Deluxe Double Room, Balcony

View from room

Deluxe Double Room, Balcony

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Separate bedroom
  • 323 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Connecting Rooms, Balcony

1 bedroom, minibar, in-room safe, desk

Connecting Rooms, Balcony

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Separate bedroom
  • 614 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

View all photos for Family Room, Balcony, Pool View

Family Room, Balcony, Pool View | 1 bedroom, minibar, in-room safe, desk

Family Room, Balcony, Pool View

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
LED TV
Separate bedroom
Blackout drapes/curtains
  • 355 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Junior Double Room, Balcony, City View

Junior Double Room, Balcony, City View | 1 bedroom, minibar, in-room safe, desk

Junior Double Room, Balcony, City View

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Separate bedroom
  • 355 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Twin Room, Balcony, City View

1 bedroom, minibar, in-room safe, desk

Junior Twin Room, Balcony, City View

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Separate bedroom
  • City view
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Superior Twin Room, Balcony

Superior Twin Room, Balcony | 1 bedroom, minibar, in-room safe, desk

Superior Twin Room, Balcony

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Separate bedroom
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Superior Double Room, Balcony

1 bedroom, minibar, in-room safe, desk

Superior Double Room, Balcony

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Separate bedroom
  • 323 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, Balcony

Suite, Balcony | View from room

Suite, Balcony

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
LED TV
Separate bedroom
Blackout drapes/curtains
  • 592 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room, Balcony

1 bedroom, minibar, in-room safe, desk

Deluxe Twin Room, Balcony

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Separate bedroom
  • Sleeps 3
  • 2 Large Twin Beds
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About the neighborhood

Map
No1 Le Dinh Tham, Hoi An, Da Nang

What's nearby

  • Chua Cau - 20 min walk - 1.7 km
  • Song Hoai Square - 2 min drive - 1.9 km
  • Hoi An Night Market - 3 min drive - 1.9 km
  • Hoi An Market - 3 min drive - 1.9 km
  • An Bang Beach - 4 min drive - 3.3 km

Getting around

  • Ga Phu Cang Station - 28 min drive
  • Da Nang Intl. Airport (DAD) - 46 min drive

Restaurants

  • ‪Golden Light Restaurant - ‬5 min walk
  • ‪ROM Vegetarian Bistro - Hoi An - ‬4 min walk
  • ‪HOME Coffee - ‬3 min walk
  • ‪Chuyen - ‬1 min walk
  • ‪Tin Tin - ‬1 min walk

About this property

Hoian Sincerity Hotel & Spa

Upscale hotel near Hoi An Night Market
Near Hoi An Market, Hoian Sincerity Hotel & Spa provides a poolside bar, a garden, and dry cleaning/laundry services. For some rest and relaxation, visit the sauna or steam room, and indulge in a facial, a body treatment, or a massage. In addition to a fireplace in the lobby and a bar, guests can connect to free in-room WiFi.
Additional perks include:
  • An outdoor pool and a children's pool, with sun loungers and pool umbrellas
  • Cooked-to-order breakfast (surcharge), bike rentals, and airport pick-up service (surcharge)
  • A front-desk safe, newspapers in the lobby, and luggage storage
  • A 24-hour front desk, concierge services, and barbecue grills
  • Guest reviews say great things about the helpful staff and first-rate property condition
Room features
All 70 rooms offer comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches like separate sitting areas and bathrobes.
Other conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with designer toiletries and showers
  • 32-inch LED TVs with cable channels
  • Balconies, separate sitting areas, and electric kettles

Languages

English, Korean, Vietnamese

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10.0 out of 10, Exceptional, 159 reviews
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NT$1,689 total
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available
  • 24-hour airport pick-up shuttle on request for a surcharge

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 10:00 AM for a fee: VND 100,000 for adults and VND 50,000 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Children's pool
  • Gym
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • In-room crib
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers
  • Pool umbrellas

Spa

  • Facials
  • Massage

Accessibility

  • Elevator

More

  • 1 building
  • 5 floors
  • Built in 2015
  • Designated smoking areas
  • Fireplace in lobby
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels
  • Computer

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The property charges 3 percent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for VND 345000.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately VND 100000 for adults and VND 50000 for children
  • Airport shuttle fee: VND 400000 per vehicle
  • Rollaway bed fee: VND 345000.0 per night
  • Credit card charges are subject to a surcharge of 3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Only registered guests are allowed in the guestrooms
A car is recommended for transportation to and from this property

Property is also known as

Hoian Sincerity Hotel Hoi An
Hoian Sincerity Hotel
Hoian Sincerity Hoi An
Hoian Sincerity
Hoian Sincerity & Spa Hoi An
Hoian Sincerity Hotel & Spa Hotel
Hoian Sincerity Hotel & Spa Hoi An
Hoian Sincerity Hotel & Spa Hotel Hoi An

Frequently asked questions

Does Hoian Sincerity Hotel & Spa have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Hoian Sincerity Hotel & Spa pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hoian Sincerity Hotel & Spa?

Hoian Sincerity Hotel & Spa doesn't offer parking.

What time is check-in at Hoian Sincerity Hotel & Spa?

Check-in start time: 2:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hoian Sincerity Hotel & Spa?

Check-out is at noon.

Does Hoian Sincerity Hotel & Spa provide a shuttle to the airport?

Yes, there's a shuttle from the airport to the hotel that runs on request. A fee of VND 400000 per vehicle applies.

Where is Hoian Sincerity Hotel & Spa located?

Located in Cam Chau, this hotel is within 1 mi (2 km) of Chuc Thanh Pagoda, Hoi An Market, and Hoi An Night Market. Phuoc Lam Pagoda and Hoi An Museum are also within 1 mi (2 km).

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Hoian Sincerity Hotel & Spa Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 700 out of 1000 reviews
Rating 8 - Good. 253 out of 1000 reviews
Rating 6 - Okay. 38 out of 1000 reviews
Rating 4 - Poor. 5 out of 1000 reviews
Rating 2 - Terrible. 4 out of 1000 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent accommodations and breakfast buffet for the price! Excellent value!
Stayed 3 nights in Feb 2025

10/10 Excellent

Karina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, and great service from the personal.
Stayed 12 nights in Jun 2024

10/10 Excellent

Shabir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Their bus shuttle service
Stayed 3 nights in Apr 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super service

Super serviceminded hotel and good location, near a really nice spa and café.
Stayed 4 nights in Feb 2025

10/10 Excellent

elizabeth

Liked: Amenities
Such great service, and really convenient with the shuttle to the old town and beach
Stayed 3 nights in Feb 2024

10/10 Excellent

Jocelyne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The ideal hotel for Hoi An

We had a great stay. This was our third time at the Sincerity and, hopefully, not the last one. Hotel is well located, close to the Old Town and to the beach. Rooms are very comfortable. Breakfast is excellent. The staff is outstanding in all departments (cleaning, reception, restaurant). The bicycles, complimentary, could be better maintained, but it is really a minor consideration.
Stayed 4 nights in Apr 2025

10/10 Excellent

RICHARD

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel

10/10 Excellent

Sally

Liked: Cleanliness, property conditions & facilities
The room was very comfortable, the staff welcoming and helpful, helping us to organise daily trips. The breakfast allowed for different food choices, and the massages in the spa were wonderful. The shuttle bus to Old Town made trips easy, and gave access to the many restaurants in the town
Stayed 9 nights in Dec 2024

10/10 Excellent

Lucinda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff, great rooms and a free frequent bus to and from old town. Everyone was so helpful in organising activities and answering our questions. Highly recommend.
Stayed 9 nights in Dec 2024

10/10 Excellent

Frederik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Really great stay

Very great service and accommodations. I highly recommend this hotel. Free bike rentals to get to Hoi An ancient city and the beach easily.
Stayed 4 nights in Jul 2022

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff here was great. We enjoyed the pool to get a break from the heat. Room was spacious and clean.
Stayed 5 nights in Apr 2024

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

incredible stay

fantastic place - not gonna lie. exceptional service, incredible breakfast, nice beds and just a perfect place to be at. give it a shot - you’ll love it!
Stayed 2 nights in May 2023

10/10 Excellent

Siong Guan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a serene resort in Hoian area. Good place to spend few nights to experience the calm and peaceful vibe of the city. Staffs are very friendly and welcoming.

10/10 Excellent

Beate

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great service and hotell at affordable price

Nice hotell in a short walking (or taxi) distance from the old city. Good service at the reseptipn, helping with trip, transport and shipping (to much shopping).
Stayed 4 nights in Feb 2023

10/10 Excellent

Rebeca Lissette, Managua

Liked: Cleanliness, staff & service
Great staff. Very good service. The room was comfortable and very clean. Good value.
Stayed 1 night in Mar 2023

10/10 Excellent

Vagn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic stay

The best service I've experienced in my 42 years of travelling. The hotel is clean and cosy. The morning buffet was delicious. Easy to borrow bikes. I can warmly recommend the hotel and will hope to get the chance to return.
Stayed 1 night in Nov 2023

10/10 Excellent

chulhyun

Liked: Cleanliness, property conditions & facilities, room comfort

nice place to relax

it was very clean and kind. The receptionist are always smiling 😃 I will visit again. Thanks Vi
Stayed 1 night in Mar 2023

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were so well taken care of! Everything was sparking clean and the breakfast buffet was varied and delicious. The desk staff bent over backwards to help us figure out the city and what we wanted to do. The pool was adorable and a lovely oasis from the crazy markets.
Stayed 2 nights in Jan 2023

8/10 Good

Mick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff extremely friendly and efficient.Comfortable room.Good location.Even a laptop in your room for use although I didn't use it.Would stay again when in Hoi an.
Stayed 7 nights in Feb 2020

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good value for money. Very helpful staff. The staff on the front desk were lovely and couldn’t have been more helpful, they also spoke very good English. Very quiet location with free bicycle hire to get to the town and beach which doesn’t take long. The town is also walkable (25 mins). Lovely breakfast too.
Stayed 3 nights in Nov 2022

10/10 Excellent

Makayla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff went above and beyond to make sure we were comfortable and had a great experience. I hurt my foot earlier in the week and the ladies at the front desk (especially Jasmine) went above and beyond to get crutches delivered to me and to make sure I was cared for at all times… so sweet! I’d recommend this hotel to anyone.

10/10 Excellent

Susana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the best hotel from our Vietnam trip. Wonderful staff, lovely hotel and good location. We enjoyed the tasty and varied breakfast (particularly the vietnamese iced coffee) and also the spa. Spa massages and facials are excellent and very good prices. We used the free shuttle to go to the beach and into town. Silvia, Flora ans Ken were very helpful and always welcomed us with a big smile. Highly recommended.
Stayed 5 nights in Jul 2023

10/10 Excellent

Bradford

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Great hotel and super friendly, english speaking staff. They have free bikes that you can use to bike into the center of Hoi An or to the beach. There are also several nice spas w/in a few blocks of the hotel. Very efficient check in. They let us check in early and strived to accommodate. They also can easy arrange you a pickup from the Da Nang Airport ($15 from airport to hotel) and a transfer from Hoi An to Hue. Highly recommend and good value for the money.
Stayed 1 night in Dec 2022

10/10 Excellent

XUNJIAN

Liked: Cleanliness, staff & service, property conditions & facilities
It may not be as lavish as 5 star international hotel chain, but the staff were really attentive and always genuine in their service. Top notch hospitatily! Rooms were spotless and clean after every housekeeping. Any maintanence defects (blown light bulbs) were immediately addressed. Overall a pleasant 3 nights stay!
Stayed 3 nights in Jul 2023

10/10 Excellent

Krista

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

HIGHLY RECOMMEND

The staff at this hotel couldn’t have done more! The room was beautiful. Beds comfy. Pool Devine! Had a massage at the Spa and it was the best I’ve ever had. Oh and do t get me started on the breakfast. Wow!! There’s a shuttle from the hotel to downtown and the beach leaving often throughout the day. Highly recommend this hotel
Stayed 4 nights in May 2024