Outdoor pool, pool umbrellas, sun loungers

Reviews of Grand Sea View Hotel & Spa

3.5 out of 5
Grand Sea View Hotel & Spa
121 Hoang Ke Viem, Ngu Hanh Son District, Da Nang

Reviews

7.8

Good

Rating 10 - Excellent. 19 out of 44 reviews" "
Rating 8 - Good. 11 out of 44 reviews" "
Rating 6 - Okay. 7 out of 44 reviews" "
Rating 4 - Poor. 4 out of 44 reviews" "
Rating 2 - Terrible. 3 out of 44 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Hien

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The hotel keeps my passport, upon checking out, they all worry about taking my and $ and rush to inspect the room, FORGETTING TO TETURN my PASSPORT, I was charged $6 to have it sent to my next destination!!!! In all my stats in Vietnam, checking out is done by 2 hotel staffs, one takes care of the $/receipt/passport and another inspecting the room so the process is smooth Hope I receive my passport today, sent by courier I come back to Danang , gladly stay at another hotel
Stayed 4 nights in May 2023
Response from GRAND SEA VIEW HOTEL TEAM on 2023/5/22
"Dear Mr/Ms. Hien,Warmest greetings from Grand Sea View Hotel!Thank you so much for choosing Grand Sea View Hotel for your trip.It is such an honor to learn that we were not only able to fulfill your requirements but also succeed in giving you a memorable and pleasant stay. We are genuinely thankful for your time to give us encouraging feedback which will help us constantly keep up our service.Besides we would like to apologize for any inconvenience caused during the stay, your concerns have been raised to all related departments to improve the services as the best arrangement for all our guests.Once again, we appreciate that you took the time in sharing your feedback, and we hope that you will give us the opportunity to better serve you in the very near future.Kind Regards,Grand Sea View Hotel Team"

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, room comfort
Nice and clean and great value for money
Stayed 1 night in Apr 2023
Response from GRAND SEA VIEW HOTEL TEAM on 2023/4/17
Dear Mr/ Ms.....,All of us at Grand Sea View Hotel would like to express our sincere thanks for your delightful review during your stay at our hotel. We are happy to know that you had an excellent experience and enjoyed your stay at our hotel. It is always encouraging to learn that guests are satisfied with our service and facilities as it is what we strive for everyday. We certainly look forward to welcoming you back in the future. It was certainly a pleasure for us to be at your service and we all look forward to welcoming you again soon.Kind regards, Grand Sea View Hotel Team

6/10 Okay

joohyun

Disliked: Room comfort
Normal condition ... But WiFi unstable
WiFi was bad condition ( connected , disconnected... ) always unstable... for 3 days.
Stayed 3 nights in Jun 2020

4/10 Poor

zgen

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
No internet access and been asked to checking but no responses while other building was OK, air con no function due to filter panel blocked by dust, bathroom water leakage and slow volume, bed sheets found tiny bugs appeared around during night time, TV channels not standardization compared to another building (we been stay here before).
Stayed 1 night in Apr 2019
Response from Guests Experience Manager on 2019/6/15
Dear Zgen, Thank you for taking the time to tell us know about your experience at Grand Sea View. It is terribly sorry to learn that your experience that was not really comfortable and pleasant as you had expected because of some unexpected problems during the stay with us. On behalf of my team, please kindly accept my sincere apology about these above inconvenience, indeed. Once again, we appreciate so much your feedback and we look forward to welcoming you back soon again in near future. Sincerely,

10/10 Excellent

zgen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bigger space, Seaview, fox movie channel, great location near to restaurant and convenient stores, just within five minutes walk to my khe beach. Great stay.
Stayed 1 night in Apr 2019
Response from Guests Experience Manager on 2019/6/15
Dear Zgen, Greetings from Da Nang and thank you for choosing Grand Sea View Hotel for your stay, especially taking the time to write us a review! It’s amazing to hear that our team has done well to make your stay pleasant and enjoyable. Your compliment motivates us to keep working hard to perform better in the future. We look forward to seeing you again soon! Best Regards,

6/10 Okay

Falk

Stayed 2 nights in Apr 2019
Response from Director of Business development on 2019/4/23
Dear Falk, Thank you for selecting us for your recent stay and I am glad to hear that your experience was an amazing one. As a valued guest, your positive & negative feedbacks will be shared with the team to continue to inspire, motivate and improve them to deliver exceptional customer service. We are looking forward to welcoming you back soon and we hope you choose to stay with us again whenever your travel needs bring you back to Danang. Best regards, Junjae Song Director of Business development

6/10 Okay

Dagmara

Stayed 2 nights in Apr 2019
Response from Director of Business development on 2019/4/23
Dear Dagmara, Thank you for selecting us for your recent stay and I am glad to hear that your experience was an amazing one. As a valued guest, your positive & negative feedbacks will be shared with the team to continue to inspire, motivate and improve them to deliver exceptional customer service. We are looking forward to welcoming you back soon and we hope you choose to stay with us again whenever your travel needs bring you back to Danang. Best regards, Junjae Song Director of Business development

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was very nice n clean! great people but the breakfast needs improvement.
Stayed 6 nights in Mar 2019
Response from Director of Business development on 2019/4/23
Dear Guest, We are very pleased to hear how much you enjoyed your first visit to our hotel. Be assured your kind remarks have been shared to our team. Thank you for selecting us your new favourite venue. We look forward to having you making your next reservation with us soon. Best regards, Junjae Song Director of Business development

2/10 Terrible

bryan

Disliked: Staff & service
Services need to improve more!!
Stayed 1 night in Dec 2018

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
a nice place to stay
Clean well lighted place. Nice pool area
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
This is a brand new facility and everything is sparkling clean comparing to others in the area that are quite moldy. I checked out late at 6:00 pm and got charged for exactly half avdat for the rate I booked. I would recommend tonothe this facility which is just a block away from the beach without paying twice as much on Vo Nguyen Giap Boulevard.
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great people, I will be back, I like the way they have made new changes
Stayed 12 nights in Oct 2018

10/10 Excellent

Verified traveler

Stayed 2 nights in Oct 2018

10/10 Excellent

Tom, Calgary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, close to amenities and beach. Lots of tourist eating areas with local favourites within walking distance.
Stayed 4 nights in Oct 2018

8/10 Good

Al, Los Angles

Liked: Staff & service, property conditions & facilities
Breakfast was limited: not much western offered: no bacon, ham, sausage, No toast, however, a small assortment of stale breads. Orange juice was a slightly flavored glass of water.
Stayed 2 nights in Oct 2018

2/10 Terrible

Tc, Calgary

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel allow people to smoke at hallways so the room smell heavy smoke and very noisy in early morning and evening due to big tour groups? They have no maner and inconsiderated to others! The housekeepers need mayer improvement! Never stay here again
Stayed 3 nights in Oct 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, everything within a wakable distance. You can rent a motorbike on side of hotel,.and drive around Da Nang for about 6 dollars a day.
Stayed 2 nights in Oct 2018

10/10 Excellent

Jolie, Viet Nam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location was good , Staff were friendly and helpful. Very clean and comfortable room. I will be back here. Strongly recommend this hotel.
Stayed 1 night in Sep 2018
Response from Thuy Tien ( Ms) on 2018/9/13
Dear Jolie, I would like to thank you very much for having chosen the Grand Seaview Hotel & Spa and for publishing such inspiring and motivating words on Expedia, which will help us with our continuing effort to improve the services quality for our guests. We are so happy to see that you have enjoyed our great room, and our fantastic staff, I will share your words with the hotel's team. Once again, thank you. We are waiting for your next visit to Da Nang! Thuy Tien ( Ms) Sale Executive

10/10 Excellent

TienChiki, Ha Noi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I stayed in Grand Seaview Hotel & Spa for only 1 night. But I wish I could stay more. The staff was so friendly with nice smile everytime I've met them. The hotel located in My Khe beach, it took me only 2 minutes to walk to the beach so that I can swimming whenever I want, besides the hotel also have pool on the top floor that is so nice and clean. The breakfast with many dishes including Asian & Western food. The room was very clean & comfortable. I would stay here again if I come back Da Nang city. Highly recommend this hotel.
Stayed 1 night in Sep 2018
Response from Thuy Tien on 2018/9/13
Dear valued guest, Firstly, I would like to say thank you for your stay in our hotel and the best review ever. It gives me and our team great pleasure to read your kind words about our Hotel. We hope to have the pleasure of welcoming you back to Grand Seaview Hotel & Spa soon again. Best regards, Thuy Tien ( Ms)

8/10 Good

Young gyu

Traveled with family and small children, Traveled with family
Liked: Staff & service
장점 해변이 가깝다, 직원이 친절하다 단점 수영장이 작고 얕고 깊은곳의 구분이 어렵다 총평 해변이 가깝고 바로 앞 마트도 잇고, 잠자기는 좋다
Stayed 3 nights in Jun 2023
Response from GRAND SEA VIEW HOTEL TEAM on 2023/6/6
"Dear Mr/ Ms. Young gyu,Warmest Greeting from Grand Sea View Hotel,Many thanks for sharing feedback about your recent stay with us. We've happy to know that you had a pleasant stay at our hotel while enjoying our services and facilities. I will be sure to share your feedback with the hotel team as believing that not just us but also other travelers will find your comments inspiring.The hotel team and I hope that your future plans to Danang include a return visit to our hotel and that we will have the opportunity to give you a warm welcome back.All the best wishes.Best regards,"

10/10 Excellent

Jin woo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
위치, 청결, 가성비 극강 추천
미케해변 인근에 깨끗하게 리모델링 된 호텔입니다.. 위치 매우 좋고, 해변, 각종식당 등 가장 요지에 있으며, 2시 체크인이지만 사전 양햐를 구해 12시에 얼리체크인 해주고, 직원들, 사장님 모두 친절합니다. 적극 추천합니다.
Stayed 1 night in May 2023
Response from GRAND SEA VIEW HOTEL TEAM on 2023/5/8
"Dear Mr/ Ms Jin Woo,All of us at Grand Sea View Hotel would like to express our sincere thanks for your delightful review during your stay at our hotel. We are happy to know that you had an excellent experience and enjoyed your stay at our hotel. It is always encouraging to learn that guests are satisfied with our service and facilities as it is what we strive for everyday. We certainly look forward to welcoming you back in the future. It was certainly a pleasure for us to be at your service and we all look forward to welcoming you again soon.Kind regards, Grand Sea View Hotel Team"

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, room comfort
広い部屋
年季はいってますがメンテも清掃もオッケーでした。部屋も広いです。
Stayed 1 night in Nov 2022
Response from Hanh Hoang on 2023/1/6
Dear Guest,Warmest Greeting from Grand Sea View Hotel,Many thanks for sharing feedback about your recent stay with us. We've happy to know that you had a pleasant stay at our hotel while enjoying our services and facilities. I will be sure to share your feedback with the hotel team as believing that not just us but also other travelers will find your comments inspiring.The hotel team and I hope that your future plans to Danang include a return visit to our hotel and that we will have the opportunity to give you a warm welcome back.All the best wishes.Best regards,

10/10 Excellent

Sofia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Response from Hue on 2020/2/28
Hi Sofia, Thank you for your feedback with the wonderful score. It was our pleasure to have you as our guest and we look forward to welcome you back soon! Kind regards

8/10 Good

meg, 日本

Traveled with partner
Liked: Cleanliness, staff & service
二名一室で2000円ちょっとくらいだったので、深夜発の帰国便までのシャワー兼拠点用に使いました。屋上のプールは小さいけれどキレイです。周りの建物から多分丸見えですが、私達以外誰もいなかったので晴れた中で気持ちよくチャプチャプできました。タオルも大きく清潔で、3台くらいビーチベッドもあります。 安い部屋だったからかバスタブは無くシャワーのみ錆っぽい臭いがしました。部屋履きは汚かったので使いませんでした。他は清潔でお湯わかすポットもあります。無料のお水2本も。有料のお水とカップ麺には値札が貼ってありますので注意。 受付は英語通じますし親切です!私達の英語がひどかったので、スマホ翻訳で日本語で説明してくれてとても助かりました。
Stayed 1 night in Sep 2019
Response from Guest Experience Manager on 2019/9/27
Dear Sir/ Madam Thank you for taking the time to tell us about your experience after your recent stay at Grand Sea View We are very pleased to learn that you had a pleasant with us after all By the way, please accept our apologise for all the inconvenience that you have been throught during your stay with us. Your feedback will be forwarded to our management department and hope to solve it promptly and accurately. It is our pleasure to have you as our guest. We look forward to welcoming you soon! Kind Regards,

8/10 Good

Sehwa, korea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
전반적으로 괜찮음
새벽비행이라 찾게된 싼 숙소. 도착하니 프론트에 직원이 누워 자고있었음.. 방음 잘 안됨. 위치는 미케비치 바로 근처. 아침 일어나서 체크아웃 할 때 계셨던 여자직원분 친절. 가격대비 매우만족. 수영장은 안가봄.
Stayed 1 night in Jun 2019
Response from Guests Experience Manager on 2019/6/19
Dear Ms.Sehwa, Thank you for taking time reviewing us as well as the positive feedback. We are so happy to hear that you have enjoyed the accomodation as well as the assistance provided by the staffs during your stay. It’s our pleasure to have you as our guest. We look forward to seeing you soon!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2018

2/10 Terrible

BYEONGSU

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
다른 숙소를 추천해요~
숙소 위치는 나쁘지 않았으나, 지금껏 숙박한 업소 중 제일 별로였습니다. 특히 청소를 너무 대충하고, 샤워 배수구 물이 잘 안빠져서 늘 홍수 상태였습니다. 침대도 진드기때문인지 뭔지 모르겠지만 몸이 가려워서 매우 불편했네요 그리고 방음도 전혀 안되서 복도에서 말하는 소리가 다 들려요. 자다가 몇번이나 깨서 조용하라고 말했네요
Stayed 5 nights in Apr 2019
Response from Guests Experience Manager on 2019/6/15
Dear Mr/ Ms, Thank you for taking the time to let us know about your experience at Grand Sea View hotel. We are terrible sorry to learn that your experience was not really comfortable and pleasant as you had expected because of some unexpected problems during the stay with us. By the way, on behalf of my team, please kindly accept my sincere apology about these above inconvenience, indeed. We wish we could be your service again in near future to make your stay much better and enjoyable. Sincerely,

6/10 Okay

song e

Disliked: Cleanliness, property conditions & facilities
침대랑 바닥에 모래가 좀 있어요 직원이 한국말을 못해서 의사소통에 어려움이 있습니다
Stayed 4 nights in Jan 2019

4/10 Poor

Bjarne

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kommer ikke igen
Beskidt rum under seng ligger brugt kondom må bede personale om at skifte sengetøj samt gøre rent, daglig rengøring langt under middel støj fra vej. Kom ikke til morgen buffet efter kl. 9 for så er der stort set ikke noget må bede personale om opfyldning hver dag.
Stayed 4 nights in Jan 2019

8/10 Good

Verified traveler

Stayed 2 nights in Dec 2018

6/10 Okay

abc

Liked: Cleanliness, staff & service, property conditions & facilities
ビーチからすぐ近くのホテルです。
Stayed 1 night in Dec 2018

4/10 Poor

Chi Hung

Disliked: Staff & service
黑店一間,服務員態度不有善。由於鹼液瓶未能蓋好,拿起時跌地破碎,超初服務員要求賠償250000盾。經投訴不是本人的責任問題下還還要減為賠償一半,但並不發單據証實故 懷疑職員本身私下收取金錢。早餐食物不夠新鮮及衞生,下次絕不考慮及推薦這間酒店。
Stayed 3 nights in Dec 2018

8/10 Good

won

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2018

10/10 Excellent

Wasu, นครราชสีมา

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ห้องพักสะอาด ใกล้ทะเลเพียง 300 ก้าว อาหารเช้ารสชาดดี
Stayed 2 nights in Nov 2018

8/10 Good

Verified traveler

Liked: Staff & service, room comfort
괜찮아요.
새벽에 도착하면 베트남어만 하실 줄 아는 직원이 있어서 순간 당황했네요. 그리고 방이 깨끗하기는 하지만 구석구석은 그렇게 깨끗하진 않았어요. 가격 대비 나름 괜찮았어요.
Stayed 3 nights in Nov 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
near beach with nice breakfast buffet balcony is nice and the bed is super big
Stayed 3 nights in Oct 2018

10/10 Excellent

Verified traveler

Stayed 3 nights in Oct 2018

10/10 Excellent

seonghwan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
그랜드 씨뷰 좋음
가격대비 굉장히 좋은 숙소입니다. 조식은 별로니까 기대하지 마시길, 하지만 에어컨도 빵빵하고 룸 컨디션도 가격대비 좋은편임. 주변에 펍도 가깝고, 마사지 샵도 가까워서 좋아요 ^^
Stayed 1 night in Oct 2018

4/10 Poor

JONGTAE

Disliked: Staff & service, property conditions & facilities, room comfort
다시는이용치안함
소음이심함
Stayed 1 night in Oct 2018

10/10 Excellent

Jongsik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
미케비치와 가까운 깨끗한숙소
미케비치 걸어서 2분 버거브로스도 3분거리~~ 젤 좋은건 가격대비 신축이라 그런지 매우 깨끗하고 쾌적했습니다. 수영장도 아이들과 놀기 적당했구요. 밤2시비행기라 싼가격에 예약하고 11시에 나왔는데 가격대비 최고의 숙소 위치였어요
Stayed 1 night in Sep 2018

6/10 Okay

Tommy, Mainz

Liked: Staff & service
Disliked: Room comfort
Seaview Hotel ohne seaview
Wir haben ein Hotel für eine Nacht als Übergang gesucht und uns für das Grandiose Seaview Hotel aufgrund der guten Bewertungen und des relativ günstigen Preises entschieden. Angekommen eingecheckt. Ging alles schnell und das Personal versteht auch gut Englisch. Als wir dann auf dem Zimmer waren sah auch alles ganz ordentlich aus, vielleicht etwas heruntergekommen aufgrund des Alters aber naja es war ganz sauber. Die Dusche war leider nicht so ganz sauber weswegen wir diese auch nicht benutzt hatten und uns auch nicht die Mühe gemacht haben dies beim Personal zu melden, da wir nur eine Nacht dort bleiben wollten. Das Bett sieht zwar ordentlich aus aber war nicht gerade angenehm darauf zu schlafen bzw zu liegen. Die Umgebung war extrem laut da dort zur Zeit Bauarbeiten durchgeführt werden, aber dafür kann das Hotel ja nichts. Dennoch war es im Hotel selbst auch sehr laut, da die Wände anscheinend sehr dünn sind. Von Seaview kann auch nicht wirklich die Rede sein, da wenn wir aus dem Fenster geschaut haben nur das Nebengebäude zu sehen war. Höchstens vom Pool aus auf dem Dach könnte man eventuell etwas sehen aber dazu war uns die Lust bereits vergangen.
Stayed 1 night in Sep 2018

10/10 Excellent

Yuki, HongKong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unforgettable birthday in Da Nang!
Staffs are so helpful and energetic that prepared my girlfriend’s birthday suprise and they helped us to tackle problems with their 100% of passion. Also, the location of hotel is convenient as it took 2 minuets for us to walk to My che beach. Thank you so much for bringing us an unforgettable birthday journey.
Stayed 2 nights in Sep 2018