Four Seasons Resort The Nam Hai, Hoi An, Vietnam

Photo gallery for Four Seasons Resort The Nam Hai, Hoi An, Vietnam

Primary image
Private beach, white sand, sun loungers, beach umbrellas
Private beach, white sand, sun loungers, beach umbrellas
Private beach, white sand, sun loungers, beach umbrellas
3 outdoor pools, pool umbrellas, sun loungers

Overview of Four Seasons Resort The Nam Hai, Hoi An, Vietnam

VIP Access

Four Seasons Resort The Nam Hai, Hoi An, Vietnam

5.0 star property

4.8/5 Exceptional

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • On private beach
  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 48-hour vacancy between guest room stays
  • Hand sanitizer provided
Map
Block Ha My Dong B, Dien Duong Ward, Dien Ban, Quang Nam

Explore the area

  • Popular LocationHa My Beach12 min walk
  • Popular LocationAn Bang Beach7 min drive
  • Popular LocationCam Pho Temple15 min drive
  • AirportDa Nang (DAD-Da Nang Intl.)53 min drive

VIP Access

Every VIP Access stay receives consistently high guest reviews and is hand-selected for quality.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Choose dates to view prices

About this area

Dien Ban

Located in Dien Ban, Four Seasons Resort The Nam Hai, Hoi An, Vietnam is in the suburbs and on a private beach. Hoi An Museum and Museum of History and Culture are cultural highlights, and some of the area's landmarks include Tran Family Chapel and Duc An Old House. Traveling with kids? Consider Thanh Nam Fishing Village and Thanh Ha Pottery Village. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails.

What's nearby

  • Ha My Beach - 12 min walk
  • An Bang Beach - 7 min drive
  • Song Hoai Square - 14 min drive
  • Cam Pho Temple - 15 min drive
  • Thanh Ha Pottery Village - 16 min drive

Getting around

  • Da Nang Station - 54 min drive
  • Da Nang Intl. Airport (DAD) - 53 min drive

About this property

Four Seasons Resort The Nam Hai, Hoi An, Vietnam

5-star hotel with pools, private beach, full-service spa
Catch some rays on Four Seasons Resort The Nam Hai, Hoi An, Vietnam's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the hotel's 2 restaurants.
Four Seasons Resort The Nam Hai, Hoi An, Vietnam offers 100 air-conditioned accommodations, which are accessible via exterior corridors and feature iPod docking stations and minibars. Rooms open to patios. Accommodations offer separate sitting areas and include day beds. A pillow menu is available. LCD televisions come with cable channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

This Dien Ban hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

A private beach, 4 outdoor tennis courts, and complimentary bicycles are featured at the hotel. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has massage/treatment rooms. Services include facials, body treatments, and manicures and pedicures. The spa is equipped with a spa tub. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

Awards and affiliations

Four Seasons Resort The Nam Hai, Hoi An, Vietnam is listed in the 2021 Travel + Leisure 500.

Languages

Chinese (Mandarin), English, French, German, Japanese, Korean, Russian, Spanish, Thai, Vietnamese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Lead with Care (Four Seasons)
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 18 and up, and test must have been administered no more than 72 hours prior to check-in; guests providing vaccine records must have received complete COVID-19 vaccination at least 14 days prior to check-in
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free wired internet

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • 2 restaurants
  • 2 bars/lounges, 1 beach bar and 1 poolside bar
  • 24-hour room service

Restaurants on site

  • The Restaurant
  • The Beach Restaurant

Things to do

  • 3 outdoor pools
  • 4 outdoor tennis courts
  • Basketball
  • Children's pool
  • Fitness center
  • Free bicycle rentals
  • Full-service spa
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Tennis
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free cribs/infant beds
  • Free supervised childcare
  • In-room child care (surcharge)
  • Laundry facilities
  • Playground

Conveniences

  • ATM/banking services
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Library
  • No elevators

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Computer station
  • Conference space (969 square feet)
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Beach loungers
  • Beach umbrellas
  • Garden
  • Pool sun loungers
  • Pool umbrellas
  • Private beachfront location
  • Terrace

Spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body treatments
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Spa tub

More

  • Beach towels
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Day bed
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels

Entertainment

  • Cable channels
  • iPod dock
  • LCD TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

Outdoor space

  • Patio
  • Yard

More

  • Access via exterior corridors
  • Desk
  • Free newspapers
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Separate sitting area
  • Slippers
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 18 and up, and test must have been administered no more than 72 hours prior to check-in; guests providing vaccine records must have received complete COVID-19 vaccination at least 14 days prior to check-in
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Christmas Eve (24 December) Gala Dinner per adult: USD 288
  • Christmas Eve (24 December) Gala Dinner per child: USD 144 (from 5 to 12 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: USD 412
  • New Year's Eve (31 December) Gala Dinner per child: USD 206 (from 5 to 12 years old)

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 250 per vehicle (roundtrip)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Children under 17 years old are allowed in the family pool only.

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Nam Hai Dien Ban
Nam Hai Hotel Dien Ban
Four Seasons Resort Nam Hai Hoi Vietnam Dien Ban
Four Seasons Resort Nam Hai Hoi Vietnam
Four Seasons Nam Hai Hoi Vietnam Dien Ban
Four Seasons Nam Hai Hoi Vietnam
Four Seasons Resort The Nam Hai Hoi An Vietnam
Four Seasons Resort The Nam Hai, Hoi An, Vietnam Hotel
Four Seasons Resort The Nam Hai, Hoi An, Vietnam Dien Ban
Four Seasons Resort The Nam Hai, Hoi An, Vietnam Hotel Dien Ban

Frequently asked questions

Overall score and ratings

4.8

Exceptional

Rating 5 - Excellent. 254 out of 300 reviews
5 - Excellent 85%
Rating 4 - Good. 33 out of 300 reviews
4 - Good 11%
Rating 3 - Okay. 7 out of 300 reviews
3 - Okay 2%
Rating 2 - Poor. 3 out of 300 reviews
2 - Poor 1%
Rating 1 - Terrible. 3 out of 300 reviews
1 - Terrible 1%

4.8/5

Cleanliness

4.8/5

Staff & service

4.7/5

Amenities

4.7/5

Property conditions & facilities

5.0/5

Eco-friendliness

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2022

5/5 Excellent

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were so kind and pool areas amazing. We really enjoyed the serene atmosphere
Stayed 3 nights in Jan 2020

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easily one of the best hotels in the world.
Amazing Property. Service and Food were top notch. Also love the location. We Will come back.
One of the 3 Pools.   This is the only one that allow children under 14, but that worked out fine - not crowded.
Stayed 4 nights in Dec 2019

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019