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Four Seasons Resort The Nam Hai, Hoi An, Vietnam

5.0 star property
Luxury hotel on the beach, with 3 outdoor pools

Choose dates to view prices

Four Seasons Resort The Nam Hai sits on Vietnam's coast near Hoi An, offering a private beach and beachfront dining. Guests can relax at the poolside bar, visit the spa, choose between two restaurants serving international cuisine, browse on-site shops, or join yoga classes.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • On private beach
  • Pool
  • Pet friendly
  • Breakfast available
  • Spa
The current price is NT$20,712
NT$23,488 total
includes taxes & fees
Dec 9 - Dec 10

Room options

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Showing 12 of 12 rooms

View all photos for 1 Bedroom Pool Villa

1 Bedroom Pool Villa | 3 bedrooms, hypo-allergenic bedding, down comforters, minibar

1 Bedroom Pool Villa

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Yard
Deck/patio
Separate dining area
Separate sitting area
Private pool
Air conditioning
Free cribs/infant beds
Dining table
  • 2691 sq ft
  • 1 bedroom
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for 2 Bedroom Pool Villa

2 Bedroom Pool Villa | 3 bedrooms, hypo-allergenic bedding, down comforters, minibar

2 Bedroom Pool Villa

Highlights

Yard
Deck/patio
Separate dining area
Separate sitting area
Private pool
Air conditioning
Free cribs/infant beds
Dining table
  • 4306 sq ft
  • 2 bedrooms
  • Partial sea view
  • Sleeps 6
  • 2 King Beds

View all photos for 3 Bedroom Garden Pool Villa

3 Bedroom Garden Pool Villa | 3 bedrooms, hypo-allergenic bedding, down comforters, minibar

3 Bedroom Garden Pool Villa

10.0 out of 10
Exceptional
(1 review)

Highlights

Yard
Deck/patio
Separate dining area
Separate sitting area
Private pool
Air conditioning
Free cribs/infant beds
Dining table
  • 5597 sq ft
  • 3 bedrooms
  • Sleeps 9
  • 3 King Beds

View all photos for 3 Bedroom Beachfront Pool Villa

3 Bedroom Beachfront Pool Villa | 3 bedrooms, hypo-allergenic bedding, down comforters, minibar

3 Bedroom Beachfront Pool Villa

Highlights

Yard
Deck/patio
Separate dining area
Separate sitting area
Private pool
Air conditioning
Free cribs/infant beds
Dining table
  • 5597 sq ft
  • 3 bedrooms
  • Beach view
  • Sleeps 9
  • 3 King Beds

View all photos for 3 Bedroom Ocean View Pool Villa

3 Bedroom Ocean View Pool Villa | Beach/ocean view

3 Bedroom Ocean View Pool Villa

Highlights

Yard
Deck/patio
Separate dining area
Separate sitting area
Private pool
Air conditioning
Free cribs/infant beds
Dining table
  • 5597 sq ft
  • 3 bedrooms
  • Ocean view
  • Sleeps 9
  • 3 King Beds

View all photos for 1 Bedroom Ocean View Villa

1 Bedroom Ocean View Villa | 3 bedrooms, hypo-allergenic bedding, down comforters, minibar

1 Bedroom Ocean View Villa

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Yard
Deck/patio
Air conditioning
Free cribs/infant beds
Dining table
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 936 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for 1 Bedroom Villa

1 Bedroom Villa | 3 bedrooms, hypo-allergenic bedding, down comforters, minibar

1 Bedroom Villa

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Yard
Deck/patio
Air conditioning
Free cribs/infant beds
Dining table
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 936 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Family Villa, 1 King Bed

Family Villa, 1 King Bed | 3 bedrooms, hypo-allergenic bedding, down comforters, minibar

Family Villa, 1 King Bed

Highlights

Yard
Deck/patio
Air conditioning
Free cribs/infant beds
Dining table
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 1163 sq ft
  • 1 bedroom
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for 1 Bedroom Beachfront Villa

1 Bedroom Beachfront Villa | 3 bedrooms, hypo-allergenic bedding, down comforters, minibar

1 Bedroom Beachfront Villa

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Yard
Deck/patio
Air conditioning
Free cribs/infant beds
Dining table
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 936 sq ft
  • 1 bedroom
  • Beach view
  • Sleeps 3
  • 1 King Bed

View all photos for 1 Bedroom Garden Pool Villa

1 Bedroom Garden Pool Villa | 3 bedrooms, hypo-allergenic bedding, down comforters, minibar

1 Bedroom Garden Pool Villa

Highlights

Yard
Deck/patio
Separate dining area
Separate sitting area
Private pool
Air conditioning
Free cribs/infant beds
Dining table
  • 2691 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for 2 Bedroom Garden Pool Villa

2 Bedroom Garden Pool Villa | 3 bedrooms, hypo-allergenic bedding, down comforters, minibar

2 Bedroom Garden Pool Villa

Highlights

Yard
Deck/patio
Separate dining area
Separate sitting area
Private pool
Air conditioning
Free cribs/infant beds
Dining table
  • 4295 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds

View all photos for 4 Bedroom Pool Villa

4 Bedroom Pool Villa | 3 bedrooms, hypo-allergenic bedding, down comforters, minibar

4 Bedroom Pool Villa

Highlights

Yard
Deck/patio
Separate dining area
Separate sitting area
Private pool
Air conditioning
Free cribs/infant beds
Dining table
  • 6351 sq ft
  • Partial ocean view
  • Sleeps 12
  • 4 King Beds

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About the neighborhood

Map
Block Ha My Dong B, Dien Ban Dong Ward, Da Nang

What's nearby

  • Ha My Beach - 18 min walk - 1.6 km
  • An Bang Beach - 6 min drive - 4.5 km
  • Hoi An Night Market - 11 min drive - 9.3 km
  • Hoi An Market - 11 min drive - 9.3 km
  • My Khe Beach - 15 min drive - 13.8 km

Getting around

  • Ga Thanh Khe Station - 25 min drive
  • Da Nang Intl. Airport (DAD) - 47 min drive

Restaurants

  • ‪Rua Beach Coffee & Bar - ‬5 min drive
  • ‪Bikini Bottom Express Hoi An - ‬5 min drive
  • ‪Lá Sen - ‬1 min walk
  • ‪Soul Kitchen - ‬6 min drive
  • ‪Casa Loco - ‬5 min drive

About this property

Four Seasons Resort The Nam Hai, Hoi An, Vietnam

Luxury boutique hotel near An Bang Beach
Located close to Chua Cau and Hoi An Night Market, Four Seasons Resort The Nam Hai, Hoi An, Vietnam provides a beach bar, a poolside bar, and a terrace. With a private beach, beachfront dining, and sun loungers, this hotel is the perfect place to soak up some sun. Treat yourself to a massage, a manicure/pedicure, or a facial at the onsite spa. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, and Japanese cuisine. The 24-hour health club offers fitness classes and yoga classes; other things to do include kayaking, volleyball, and snorkeling. Stay connected with free in-room WiFi, and guests can find other amenities such as shopping on site and a garden.
You'll also find perks like:
  • 3 outdoor pools and a children's pool, along with sun loungers and pool umbrellas
  • Free self parking and valet parking
  • Buffet breakfast (surcharge), free bicycle rentals, and 4 outdoor tennis courts
  • A roundtrip airport shuttle (surcharge), babysitting (surcharge), and an outdoor pickleball court
  • Guest reviews say great things about the helpful staff
Room features
All 100 rooms include comforts such as 24-hour room service and pillow menus, as well as perks like laptop-friendly workspaces and air conditioning.
Extra amenities include:
  • Childcare services and free infant beds
  • Hypo-allergenic bedding, down comforters, and day beds
  • Rainfall showers, designer toiletries, and separate tubs/showers
  • LCD TVs with cable channels
  • Private yards, wardrobes/closets, and electric kettles

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Four Seasons Resort The Nam Hai, Hoi An, Vietnam is listed in the 2021 Travel + Leisure 500.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: USD 107.73 to 184.80 for adults and USD 34.65 to 34.65 for children
  • 2 bars/lounges
  • 3 restaurants
  • A beach bar
  • A poolside bar

Restaurants on site

  • Café Nam Hai
  • La Sen
  • NAYUU
  • Sol & Sao

Things to do

  • 24-hour health club
  • 3 outdoor pools
  • 4 outdoor tennis courts
  • Basketball
  • Bodyboard
  • Children's pool
  • Fitness classes
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Kayaking
  • Library
  • Outdoor padel court
  • Outdoor pickleball court
  • Paddleboard
  • Playground
  • Racquetball/squash
  • Sauna
  • Shopping
  • Snorkeling
  • Steam room
  • Tennis lessons
  • Volleyball
  • Water sports equipment
  • Windsurfing
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Dining table
  • Free children's club
  • Free supervised activities for children
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 969 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Area rugs in room
  • Doorbell and phone notification
  • Hardwood flooring in room
  • Magnifying mirror
  • No elevator
  • Tile flooring in room
  • Visual doorbell notification

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Day bed
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • iPod dock
  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dining table
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets stay free
Up to 29 lbs per pet
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Christmas Eve (December 24) Gala Dinner per adult: USD 317.63
  • Christmas Eve (December 24) Gala Dinner per child: USD 159.39 (from 5 to 12 years old)
  • New Year's Eve (December 31) Gala Dinner per adult: USD 438.9
  • New Year's Eve (December 31) Gala Dinner per child: USD 219.45 (from 5 to 12 years old)

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 107.73 to 184.8 for adults, and USD 34.65 to 34.65 for children
  • Airport shuttle fee: USD 283.5 per vehicle (roundtrip, maximum occupancy 3)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Lead with Care (Four Seasons)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Children under 17 years old are allowed in the family pool only.

We should mention

This property does not have elevators
Pool access available from 7:00 AM to 6:00 PM
Only registered guests are allowed in the guestrooms

Property is also known as

Nam Hai Dien Ban
Nam Hai Hotel Dien Ban
Four Seasons Resort Nam Hai Hoi Vietnam Dien Ban
Four Seasons Resort Nam Hai Hoi Vietnam
Four Seasons Nam Hai Hoi Vietnam Dien Ban
Four Seasons Nam Hai Hoi Vietnam
Four Seasons Resort The Nam Hai Hoi An Vietnam
Four Seasons Resort The Nam Hai, Hoi An, Vietnam Hotel
Four Seasons Resort The Nam Hai, Hoi An, Vietnam Dien Ban
Four Seasons Resort The Nam Hai, Hoi An, Vietnam Hotel Dien Ban

Frequently asked questions

Does Four Seasons Resort The Nam Hai, Hoi An, Vietnam have a pool?

Yes, this property has 3 outdoor pools and a children's pool. Pool access is from 7:00 AM–6:00 PM.

How much does it cost to stay at Four Seasons Resort The Nam Hai, Hoi An, Vietnam?

As of 2025/11/17, prices found for a 1-night stay for 2 adults at Four Seasons Resort The Nam Hai, Hoi An, Vietnam on 2025/12/9 start from NT$20,712, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Four Seasons Resort The Nam Hai, Hoi An, Vietnam pet-friendly?

Yes, this hotel allows pets with a maximum weight of up to 29 lbs per pet. A cleaning fee of USD 75 also applies.

How much is parking?

Self parking and valet parking are free at this property.

What time is check-in at Four Seasons Resort The Nam Hai, Hoi An, Vietnam?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Four Seasons Resort The Nam Hai, Hoi An, Vietnam?

Check-out is at noon.

Does Four Seasons Resort The Nam Hai, Hoi An, Vietnam provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 283.5 per vehicle applies.

Where is Four Seasons Resort The Nam Hai, Hoi An, Vietnam located?

This Dien Ban hotel is on the beach, 2.3 mi (3.8 km) from An Bang Beach, and within 6 mi (10 km) of Non Nuoc Beach and Cua Dai Beach. Legend Da Nang Golf Resort and Chua Cau are also within 6 mi (10 km).

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Reviews

Four Seasons Resort The Nam Hai, Hoi An, Vietnam Reviews

9.8

Exceptional

9.6

Cleanliness

8.6

Location

9.8

Staff & service

10

Eco-friendliness

9.6

Property conditions & facilities
Rating 10 - Excellent. 310 out of 359 reviews
Rating 8 - Good. 36 out of 359 reviews
Rating 6 - Okay. 7 out of 359 reviews
Rating 4 - Poor. 3 out of 359 reviews
Rating 2 - Terrible. 3 out of 359 reviews

Reviews

10/10 Excellent

Igor

Liked: Cleanliness, amenities, property conditions & facilities
Food and relaxation
Stayed 3 nights in Nov 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great butler service!

Great butler service ever! Ngan, thanks for your great service for the last 5 days!
Stayed 5 nights in Jul 2024

10/10 Excellent

SUNG HO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very very satisfied.
Stayed 2 nights in Jan 2024

10/10 Excellent

TAI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in May 2023

10/10 Excellent

Francois Regis

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great, facilities are exceptional and staff incredible
Stayed 3 nights in Sep 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 4 nights in Aug 2025

10/10 Excellent

Ilaria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good staff. Amazing food especially breakfast (a lot of gluten free options). Very nice idea to give us bicycles to use in the resort and a very kids friendly environment
Stayed 3 nights in Aug 2025

10/10 Excellent

Teresa

Liked: Cleanliness, amenities, property conditions & facilities
Big clean rooms, multiple pools, not crowded, access to beach, complimentary bikes, friendly staff. Would prefer rooms to be brighter and have block out blinds.
Stayed 5 nights in Jun 2025

10/10 Excellent

Eddie

The staff were incredibly helpful and the management team led by their Assistant Manager Annie was superb. They take customer service and looking after their customers to the next level!
Stayed 5 nights in Jun 2025

10/10 Excellent

Nikita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 8 nights in Jun 2025

10/10 Excellent

nikolay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent hotel with great ambience and service. the only negative - for some reason limited number of sunbeds and umbrellas on the beach
Stayed 4 nights in Apr 2025

10/10 Excellent

peiyun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Memorable experience in the Four Seasons

We had a great and memorable vacation in the Four Seasons. The staffs are nice and professional. Nice food and facilities in the resort. Special thanks to Marco, Saif, Annie who made our experience even better. We really appreciate it.
Stayed 4 nights in Mar 2025

10/10 Excellent

Nadia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent séjour. Nos remerciements tout particulier à Bao qui a été d’un service au niveau du standing du lieu.
Stayed 2 nights in Mar 2025

10/10 Excellent

Sujin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
넓은 시설은 둘째치고, 서비스는 역시 전세계 1등입니다. 전용 버스로 도착했을 때 직원이 7명이 마중을 나와주셨고, 체크인은 방에서 직접 개인 집사님이 해주셨습니다. 개인 집사님이 빨래부터(무료) 커피 과일 등 필요한 모든걸 다 카카오톡으로 해주시고, 수석 쉐프님은 한국분이신데 최고의 요리들을 선보여주십니다. 아버지가 수영을 하다가 1cm 열상이 생겼는데, 럭셔리 택시로 응급실도 (호텔 상주 간호사가 동행해주고) 무료로 서비스 해주셨습니다. 불편할 틈을 안주는 포시즌은 역시 최고의 여행을 경험할 수 있게 해줍니다. 무엇을 상상하던, 그 이상을 경험하실 수 있습니다.
Stayed 2 nights in Jan 2025

8/10 Good

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good but unfortunately hot water was not working.
Stayed 4 nights in Sep 2024

10/10 Excellent

TOMOKO

Liked: Cleanliness, staff & service, property conditions & facilities
スタッフがとても親切で快適でした。
Stayed 3 nights in Sep 2024

10/10 Excellent

Hyunji

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
쾌적한 침구 및 클리닝서비스가 탁월하며 작은 스낵과 물을 항상 준비해주시고 친절하고 성실한 직원들과 아름다운 경치가 인상적임
Stayed 4 nights in Aug 2024

10/10 Excellent

YE JIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice resort. I would love to go back with my kids again. Kids club staff were very friendly to our kids. Thank you! And the food was great!
Stayed 4 nights in Jun 2024

10/10 Excellent

Giorgia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The peace and quiet around, cleanliness, every and each staff member is super helpful and friendly. Kids club offers amazing activities for the kids
Stayed 3 nights in May 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed the 5days amazing world class activities: meditation, yoga & fit lean & generous hospitality. You can be the yogis & yoginis in the open space with the ocean cool breeze. Our son did the jet ski twice & never wanted to leave that pristine white sand. Found many beautiful shells for my niece. Many Thanks to Marco who rushed back to get the lovely 🇻🇳 Coffee box for our farewell gift🙏
Stayed 4 nights in Apr 2024

10/10 Excellent

Ayush

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
"Spacious villas boasting breathtaking views, sumptuous cuisine, and impeccable hospitality characterize the Four Seasons, De Nang. Every staff member goes the extra mile to ensure a memorable stay. A highlight was the engaging cooking session with Chef Tarang, an experience I highly recommend."
Stayed 3 nights in Mar 2024

10/10 Excellent

jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing grounds, amazing amenities, friendliest and most attentive staff ever.
Stayed 4 nights in Jan 2024

10/10 Excellent

Zara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The best stay ever!

The best hotel ever! The staff and service are incredible. The rooms are beautiful, the pool and beach are amazing. Best stay in Hoian
Stayed 1 night in Jan 2024

10/10 Excellent

Luigi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you Marco and Phong for making our stay truly memorable the pool side villa was amazing breathtaking views of the ocean in literally our front yard. Thanks for all our chocolates and fruit also breakfast was delicious all types of food and the service from all the staff was exceptional absolutely wonderful holiday stay definitely a high five star resort will definitely be back.
Stayed 7 nights in Nov 2023

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5 star

Our stay at the Four Seasons Nam Hai was an unforgettable experience, thanks in large part to the exceptional service that permeates every aspect of the resort. The staff's commitment to excellence is evident from the moment you step onto the property. Every interaction with the resort's team was marked by a level of attentiveness and care that went above and beyond our expectations. Whether it was the warm welcome at check-in, the seamless concierge service, or the meticulous housekeeping, every detail was handled with professionalism and a personal touch. What truly set our experience apart was the genuine hospitality of the staff. They were not only efficient and skilled in their roles but also incredibly warm and personable, making us feel truly valued and cared for. This level of service created an atmosphere of comfort and luxury that made our stay truly special. The dining experience was another highlight, with staff that were knowledgeable, attentive, and always on hand to offer recommendations or assist in any way. Their service enhanced the already exceptional culinary offerings of the resort. In conclusion, the Four Seasons Nam Hai is a testament to what luxury hospitality can and should be. The staff's dedication to providing a high-quality, personalized experience is what makes this resort stand out. We left feeling not just well-rested and pampered but genuinely appreciated. We highly recommend the Four Seasons Nam Hai to anyone looking for a top-tier resort
Stayed 3 nights in Nov 2023