Dear Mr. Timothy Johnson Lui,Thank you for taking your valuable time to share such great feedback on your recent experience. It is wonderful to know that you had an enjoyable accommodation with us, especially our exceptional staff, as well as the high quality of our food. We are thrilled to hear that these aspects of your stay met your expectations and contributed to an enjoyable experience. We also appreciate your valuable feedback about the condition of your villa. Please accept our apologies for any inconvenience caused by the signs of wear and tear you observed. We continuously strive to maintain and update our facilities to ensure our guests' comfort, and your input is invaluable in guiding these improvements. Rest assured, we will address these concerns with our maintenance team to enhance the quality of our accommodations.On behalf of the charming hosts, we would like to thank you once again for choosing our resort to stay. We hope to welcome you back soon.Kind regards,Jean WeiHotel Manager

Dear Mr. Cody Wilson,Thank you very much for choosing to stay with us and for sharing such wonderful feedback! The team and I are thrilled are overjoyed to hear that you had an exceptional experience at our resort. I am so proud of the incredible team here and I would like to thank you for taking the time to mention Alex and Chris, who has gone above and beyond to make your stay memorable, I will be sure to share the message to them. We appreciate your kind words about our villas, amenities, and the beautiful beach. This truly serves as a precious source of motivation for our team to continuously enhance service quality and ensure the highest level of satisfaction for our guests. We look forward to welcoming you and your family back for your next visit to create more special moments for you.Thanks, and Best RegardsJean WeiHotel Manager

Dear Mr. Hyunjin Song,We want to extend our sincere thanks for choosing Danang Marriott Resort & Spa, Non Nuoc Beach Villas for your recent accommodation and for sharing such great feedback. We are delighted to hear that you fully enjoyed your stay. At Danang Marriott Resort & Spa, Non Nuoc Beach Villas, we pride ourselves of delivering the very best of experiences and providing a warm, personalized service.On behalf of the charming hosts, we would like to thank you once again for choosing our resort to stay and we look forward to the opportunity to welcome you back for another outstanding experience in the near future.Best Regards Jean WeiHotel Manager

Dear Mr. Ka Pui Lee,Warmest greeting from Danang Marriott Resort & Spa, Non Nuoc Beach Villas.Thank you for taking your valuable time to provide your feedback on your recent experience with our services. We are absolutely thrilled to hear about your positive experience, especially your enjoyment of the beautiful beach, the massive pool and the service provided by our staff.Rest assured, our team member’s endeavor is to make an effort to achieve ultimate guest satisfaction, and we eagerly anticipate the privilege of welcoming you back.Thanks, and Best RegardsJean WeiHotel Manager

Dear Mr. Daniel Long,Thank you for choosing us as your preferred accommodation and taking your precious time to review us.It is awesome to know that you had a comfortable stay with us. This truly serves as a source of motivation for our team to continuously enhance service quality and ensure the highest level of satisfaction for our guests.On behalf of the charming hosts, we would like to thank you once again for choosing Danang Marriott Resort & Spa, Non Nuoc Beach Villas. We hope to have the pleasure of welcoming you back soon.Best RegardsJean WeiHotel Manager

Dear Ms. Lindsay Wilson,Warmest greeting from Danang Marriott Resort & Spa, Non Nuoc Beach Villas.Thank you for choosing us as your preferred accommodation and taking your time to provide your valuable feedback.Your satisfaction at Danang Marriott Resort & Spa, Non Nuoc Beach Villas is our foremost priority and serves as a constant motivation for our team members to strive for the continuous enhancement in service quality.We look forward to the opportunity to welcome you back for another exceptional stay on your future trip to Da NangThanks, and Best Regards Jean WeiHotel Manager

Dear Ms. Kate Magat,Warmest greeting from Danang Marriott Resort & Spa, Non Nuoc Beach Villas.Thank you for choosing us as your preferred accommodation and taking your time to provide your valuable feedback.Your satisfaction at Danang Marriott Resort & Spa, Non Nuoc Beach Villas is our foremost priority and a source of motivation for our team members to make an effort for continuous enhancement in service quality.We hope to have another opportunity to welcome you back in the future at the Danang Marriott Resort & Spa, Non Nuoc Beach Villas.Thanks, and Best Regards Jean WeiHotel Manager

Dear Ms. Jessica,Warmest greetings from Danang Marriott Resort & Spa, Non Nuoc Beach Villas.Thank you so much for sharing your valuable feedback and further context in the e-mail to me. We are disappointed to learn that your family time here was not the experience you had hoped for, and there was a gap between what was delivered and what you expected. Please accept our sincere apologies for all the shortfalls regarding the facilities and the service quality. I am thankful that you have been open and honest to share your experiences as this helps us to better understand what the guest is experiencing and how we can address the various service delivery issues raised. We do take all guest feedback very seriously and read and analyze each single one of them. As a whole, those surveys including yours give us great directions, in which areas we have to focus on, where we are doing good and which initiatives are well received.Rest assured that our team members endeavor is to make an effort to achieve ultimate guest satisfaction, and we hope to have the another opportunity to welcome you and your family back in the future at the Danang Marriott Resort & Spa, Non Nuoc Beach Villas.Kind RegardsJean WeiHotel Manager

Dear Laura,Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and ongoing upgrades. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. Thank you for staying with us, and we look forward to another chance to welcome you back.Best Regards,

Thank you for sharing this detailed feedback about your recent stay with us.It is our great honor to know that we have exceeded the guest's expectations and successfully delivered a good guest's experience while staying with us at Vinpearl. This will definitely spearhead us to the next level, and we will continue to strive for customer excellence. Your nice compliments will be shared with our service team, which will be a huge encouragement to continue providing excellent service to our customers.Once again, thank you, and look forward to welcoming you and your family.Sincerely,

Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,

Dear Kimberly Tarbox and family, Thank you for sharing your feedback on our recent stay with us at the resort. We were dismayed that we were not fully able to meet your expectations at various levels. I am writing to express my dissatisfaction with the services provided in our research. I have been a manager for a long time and have always been satisfied with the service until recently, when I received feedback.You have loved and made the decision to choose a place to stay for Vinpearl as a great spiritual gift for the resort. We appreciate your comment. That said, we completely understand and sympathize with your disappointment with all unnecessary discomfort when using these reservation function via other website. In this incident, we needed that the other hotel was not able to meet the family's expectations in the proper and professional manner required.It was brought to my attention that the difference in the natural landscape mentioned is due to the disparity between our display online and Marriot International, in which the resort was not applied for cross-posting pictures policy.The Resort Representative has been in contact with relevants in order to resolve the issue continuously, assured that it was fully completed, and avoiding missing being awared by our value guest again. My apology for any inconvenience caused during this process and hotel management is committed to solving all your past concerns. Please give the resort another opportunity to show your family certain service improvements on your next visit.Best regards,

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

고객님께,저희 호텔에 대해 좋은 평가를 해주셔서 감사합니다. 머무시는 동안 즐거운 시간이 되셨다니 저희도 기쁘게 생각하며, 조만간 다시 뵐 수 있기를 바랍니다.감사합니다

Xin chào Cuong,Thank you for choosing Vinpearl Resort & Spa Da Nang! and for taking the time to provide feedback about your experience.It is great to hear that you enjoyed your recent visit. And yes, our team definitely is at the heart of it all to ensure every guest enjoys their stay.Thank you for the compliments. We hope to welcome you again in the not so distant future. We wish you and your family all the best!Sincerely,

Xin chào Anthony,Thank you for choosing Vinpearl Resort & Spa Da Nang! and for taking the time to provide feedback about your experience.It is great to hear that you enjoyed your recent visit. And yes, our team definitely is at the heart of it all to ensure every guest enjoys their stay.Thank you for the compliments. We hope to welcome you again in the not so distant future. We wish you and your family all the best!Sincerely,

고객님께,저희 호텔에 대해 좋은 평가를 해주셔서 감사합니다. 머무시는 동안 즐거운 시간이 되셨다니 저희도 기쁘게 생각하며, 조만간 다시 뵐 수 있기를 바랍니다.감사합니다

고객님께,피드백을 남겨주셔서 감사합니다. 저희 호텔에서 더 즐거운 경험을 하셨기를 바라지만 서비스 개선이 필요하다는 피드백을 주셨습니다. 저희는 고객 여러분들에게 최고의 경험을 선사하기 위해 노력하고 있습니다. 고객님의 경우에는 저희가 부족했던 부분이 있었습니다. 고객님의 신뢰를 회복할 수 있는 기회를 주신다면, 수많은 저희 고객들이 좋아하셨던 최고의 서비스를 경험하실 수 있도록 최선을 다하겠습니다.감사합니다.

Thank you for leaving us such a wonderful review. We are glad that you loved our services, our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what we are doing.Once again, the hotel appreciates your kind words and look forward to serving you again in future.Sincerely,

Dear Mr. Park ChanhoonThank you for your recent visit and for having taken the time to provide us with the feedback.We are disappointed to learn that we did not fully meet your your expectation . Your feedback is most avaluable to us and we will continue to strive in futher improving services standard to all our guests.Thank you for your visit and We are looking forward to welcoming you back either here at Vinpearl Resort and Spa Da Nang or one of our sister/brother resorts in Vietnam.Sincerely,

Thank you for taking the time to write about your experience at the Vinpearl Resort and Spa Da Nang.It is great to hear you enjoyed your stay with us. Our team prides in looking after our guests so I am happy to read we succeeded. I will make sure to pass on your compliments to the team and put in the spotlight for going the extra mile.We look forward to welcoming you back. Until then, on behalf of the entire team, I wish you safe and comfortable travels.Best regards,

Thank you for taking the time to write about your experience at the Vinpearl Resort and Spa Da Nang. It is great to hear you enjoyed your stay with us. Our team prides in looking after our guests so I am happy to read we succeeded. I will make sure to pass on your compliments to the team and put in the spotlight for going the extra mile.We look forward to welcoming you back. Until then, on behalf of the entire team, I wish you safe and comfortable travels.Best regards,

고객님께,피드백을 남겨주셔서 감사합니다. 조만간 다시 저희 호텔에서 뵐 수 있기를 바랍니다.감사합니다

Thank you for taking the time to write about your experience at the Vinpearl Resort and Spa Da Nang. It is great to hear you enjoyed your stay with us. Our team prides in looking after our guests so I am happy to read we succeeded. I will make sure to pass on your compliments to the team and put in the spotlight for going the extra mile.We look forward to welcoming you back. Until then, on behalf of the entire team, I wish you safe and comfortable travels.Best regards,

Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

“Xin Chào” John Thank you very much for loyalty toward Vinpearl Resort and Spa Da Nang. We are delighted to read your review and very proud of our team who still able to delight you on your 2nd stay at our Resort. We hope to be able to welcome you back in the near future ! Sincerely,

"Xin Chào" from Vinpearl, Thank you for spending your precious time leaving such a really amazing review on us. We are so delighted to acknowlege that you and your family had a great stay here. Our aim is to make hotel as home-away-home, and we are do happy to learn that we did it. Rest assured that all these kind words be passed on all the staff, which makes big motivation for them all. We do hope to welcome you and your family back in the near future. All the best to you. Warm regards,

"Xin Chào", Thank you for having given feedback to us. We trusted that you had a nice time here with us. We look forward to having you stay with us. Best regards,

Dear Mr. Robert, Thank you for spending your precious time leaving such a nice feedback to us. We trust that you had a great stay in the resort. We look forward to welcoming you back in the near future. All the best to you. Best regards,

"Xin Chao" from Vinpearl, Thank you for having shared great feedback to us. We look forward to welcoming you back in the near future. Best Regards,

Xin Chao, Thank you for having shared excellent feedback to us. We do hope to welcome you and your family in the near future. Best regards,

"Xin Chao" Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

Xin Chao, We are totally delighted to receive such a great feedback from you. We look forward to seeing you soon in the near future. Thank you so much. Best regards,

Dear Customer, Thank you for your good evaluation of our hotel. We are delighted that you have had a good time during your stay and hope to see you again soon. Thank you. Thao Le Front Office Director

Xin chao, I'm delight to know you have a wonderful trip with us. We can't wait to see you again. Please rest assure that my team will improve their skills to make your next trip more memorable, Have a great year fulfilled with love and happiness. May you have a fantastic holiday season! Sincerely yours, Thao Le Front Office Director

고객님께, 피드백을 남겨주셔서 감사합니다. 조만간 다시 저희 호텔에서 뵐 수 있기를 바랍니다. 감사합니다. Thao Le Front Office Director

Xin chào, Thank you for selecting us as the vacation destination at Đà Nẵng. Your great comment about our staffs is a big encouragement for our staffs to do better. We do look forward to welcoming you back Vinpearl Resort & Spa Đà Nẵng Sincerely yours, Thao Le Front Office Director