Is Cusco Plaza Saphi pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Cusco Plaza Saphi?

As of 2025/9/1, prices found for a 1-night stay for 2 adults at Cusco Plaza Saphi on 2025/9/2 start from NT$1,804, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Cusco Plaza Saphi?

This property doesn't offer parking.

What time is check-in at Cusco Plaza Saphi?

Check-in start time: noon; Check-in end time: anytime. Early check-in is available for a fee of USD 15 (subject to availability).

What time is check-out at Cusco Plaza Saphi?

Check-out is at 10:00 AM. Late check-out is available for USD 15 (subject to availability).

Does Cusco Plaza Saphi provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 10.00 per vehicle applies.

Where is Cusco Plaza Saphi located?

Located in Cusco Historic Center, this hotel is within a 5-minute walk of Museo de Plantas Sagradas Magicas y Medicinales and Plaza de Armas. Museo Irq’i Yachay and Bird Watching in peru are also within 5 minutes. San Pedro Station is 13 minutes by foot and Cusco Wanchaq Station is 21 minutes.

Cusco Plaza Saphi Reviews, Deals & Photos 2025

About the neighborhood

Located in Cusco Historic Center, a neighborhood in Cusco, Cusco Plaza Saphi is near the airport and near a train station. Museum of Contemporary Art and Museo de Historia Natural are cultural highlights, and some of the area's landmarks include Cusco Cathedral and Santa Catalina Convent. Planetarium Cusco and Apukunaq Tianan are also worth visiting.

Visit our Cusco travel guide

10/10 Excellent

Anthony Uriel

2025/6/15

Liked: Cleanliness, amenities, property conditions & facilities

Friendly staff and good location

Stayed 6 nights in Jun 2025

10/10 Excellent

grace

2025/6/11

Liked: Cleanliness, amenities, property conditions & facilities

Front desk staff and breakfast staff were very nice and helpful. This hotel made me feel like if I was in my own home, safe and secure.

Stayed 2 nights in Jun 2025

10/10 Excellent

Vinay

2025/3/3

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed here for one-night and was pleasantly surprised. Check-in was a breeze and the gentleman who did so was efficient, knowledgeable, and even walked me to my room.

Stayed 1 night in Mar 2025

10/10 Excellent

Jackie

2025/5/17

Liked: Cleanliness, staff & service, property conditions & facilities

Nice staff. Very dark stairway is my only neg feedback.

Stayed 1 night in May 2025

8/10 Good

Anna

2025/2/11

Liked: Cleanliness, staff & service, room comfort

Visit to Cuzco Feb 6 to 10 2025

The hotel has excellent location , just a block and a half from the Main Plaza. Unfortunately I encountered some renovation/construction the made it noisy and dusty. Administration stated it will take a couple of weeks. Service was good.

Stayed 4 nights in Feb 2025

2/10 Terrible

Verified traveler

2025/5/1

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

No airport shuttle service as stated on the websit

Contacted the hotel for airport pick up. Double confirmed with them and provided airline details as stated by the hotel staff. They kept promising to pick me up. At the end, I waited 20 minutes and NO ONE came to the airport. Had to take an over priced taxi to the hotel and the front service staff did not care. Horrible first experience in Cusco. It is false advertising that they offer airport shuttle service.

Stayed 1 night in Apr 2025

8/10 Good

Michael

2024/12/29

Liked: Cleanliness, staff & service, room comfort

Centre Cusco Stay

Good stay in centre of Cusco . Some issues with the internet in and TV in my room. Sorted eventually ( 24 hours later ☹️. Liz, the receptionist tuned the TV and WiFi

Stayed 2 nights in Dec 2024

10/10 Excellent

Celine

2024/9/23

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It was amazing just as a recommenfation they do not hace the option to give u breakfast if u had a tour so i never had been able to took breakfast besause i leaved early to my activities

Stayed 5 nights in Sep 2024

10/10 Excellent

Vladimir

2023/10/13

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Friendly people

Stayed 4 nights in Oct 2023

10/10 Excellent

Sam

2025/1/2

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cozy, clean, walkable, convenient, friendly

I stayed here for 4 nights at the end of the PeruHop bus tour, and i had such a nice stay! Liz at the front desk was so friendly and helpful, she helped me arrange a taxi at 5:30am to the airport when i had to leave and brought my clothes to the laundry, which was such a relief after a long trip! She was so kind and really made me feel welcome. The hotel itself is older and a little rough around the edges, but the rooms were clean and cozy, the breakfast was delicious, the water in the shower was piping hot, and the 24 hour reception was so helpful for early-morning tours and odd checkin/checkout times. The building is also very interesting, with big stone courtyards and multiple balconies. The surrounding area is also very walkable and safe; as a solo female traveler, I never felt unsafe walking to the hotel at night. The main square is a very short easy walk away, same for the local markets and parks. All in all, a great stay!

Stayed 4 nights in Dec 2024

10/10 Excellent

Diana

2023/2/25

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The humbleness of the people. Very polite beautiful people.

Stayed 3 nights in Feb 2023

10/10 Excellent

Yesenia

2024/1/28

Liked: Cleanliness, staff & service, property conditions & facilities

Very convenient location, very close to Plaza- You can eat in many places around. Breakfast is simple, but complete. Rooms in the back can be a bit muggy, while the upper floor ones are nicer. However, you must check that the TV and hot water are working.

Stayed 2 nights in Jan 2024

10/10 Excellent

Edwin

2023/9/1

Liked: Cleanliness, staff & service, property conditions & facilities

Like it stuff very friendly but room need more work

Stayed 1 night in Aug 2023

8/10 Good

Jake

2024/3/22

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very old building , They trying to maintain will new paint etc Floors upstairs very wonky under foot Bathroom clean modern tile

Stayed 1 night in Mar 2024

10/10 Excellent

Ken

2023/1/28

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cusco hotel stay

We were four and had a great stay. The checkin went very smoothly and the staff were very helpful. They were very helpful and always had great information. They helped us get taxis for our early morning airport run. The breakfast was very nice… and great fried eggs or whatever you. wanted. Great coffee too. The colonial style hotel made the stay memorable to match the Cusco charm. Great value and comfortable…

Stayed 2 nights in Jan 2023

8/10 Good

Yesenia

2024/2/1

Liked: Cleanliness, staff & service, property conditions & facilities

There were issues with the TV and the hot water.

Stayed 3 nights in Jan 2024

4/10 Poor

Jimmy

2023/1/2

Disliked: Cleanliness, staff & service, property conditions & facilities

Disappointed

PROS: location and price CONS: needs update, cleaning staff needs to be better trained (lots of long hairs everywhere) sheets and towels don’t seem to be changed and they rush you to get out of your room to “clean it”. Hot water is easily available in the mornings but in the afternoon you must let water run for 10-15 minutes before warm water comes out. Lobby staff are unfriendly and unwilling to give you details (for example, asked for a late check out, which they have a zero tolerance passed 9am they will charge you half your nightly rate until Noon and then nightly rate passed Noon - we didn’t mind paying the half rate but asked if we could stay until 2pm given we had booked 9 nights with them (last minute trip for the holidays) so they pretended to speak with their manager and still said no, so when I asked for the name of the manager they wouldn’t give it. I asked three different lobby employees for the name of the manager and they all made excuses to avoid giving me a name - so strange, but just made the experience from “you get what you paid for to terrible”

Stayed 9 nights in Dec 2022

2/10 Terrible

Lisbeth

2024/1/16

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

PLEASE BE CAREFUL WITH YOUR BELONGINGS!!!

I am unfortunately disappointed in the service at this hotel. I booked through Hotels.com and got a single room with a double bed. Upon check-in, they said the room we reserved was unavailable but would be the following day, and we could move into it at 10 am. I agreed to this, and we stayed in another room. Morning time came; we were all packed up and ready to move to the next room. It wasn’t ready, but I understood the cleaning staff needed to get the room ready, so my partner and I went for a walk to the Plaza; the receptionist said it would be ready by 12. We got back to the hotel, and they said it would be ready right away. We waited, an hour went by, I asked again and still nothing! We didn’t get the room till 2 pm. We wasted our afternoon waiting around the lobby for our room to be ready. On the last day, I checked out and asked if we could leave our bags with them while we went to Machu Picchu; they said they had a storage room and there were cameras. I returned in the evening, and our bags were moved to the front desk, once I got to our new hotel I saw that my white gold earrings were missing and I know I packed them that morning and placed them in their original box. They also did not give us a bag full of clothing items left behind in the room. I had to go ask for it when I asked for my earrings, after I was told that there was nothing left behind in the room.

Stayed 3 nights in Jan 2024

10/10 Excellent

Guadalupe

2025/7/29

Liked: Cleanliness, staff & service, property conditions & facilities

Muy amables todos

Stayed 1 night in Jul 2025

8/10 Good

Matt

2025/7/9

Stayed 2 nights in Jul 2025

10/10 Excellent

Anderson

2025/5/19

Stayed 6 nights in May 2025

10/10 Excellent

DINA BLANCA

2025/5/13

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in May 2025

6/10 Okay

Mark

2025/5/13

Disliked: Staff & service

We had a decent stay, although it was noisy at times at around 4am onwards as we had rooms in the first atrium where people congregated whilst waiting to get picked up for numerous tours. Hot water also took about 10 minutes to arrive, which did not help when needing a quick shower.

Stayed 3 nights in May 2025

4/10 Poor

Simon

2025/4/26

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities, room comfort

Nice personelle but dirty old facilities

When we booked our stay, the hotel had a 8.2 rating. On a good day we would give it a 5.0 rating. We stayed in two different rooms, both had mold on the bathroom ceilings. The cleaning standard were also very poor with dirty towels and other people’s hairs on the floors. In one of the rooms the shower battery didn’t work and the bathroom smelled of pee. Moreover, the breakfast session was run by only one women (incl. cutting fruits, cooking eggs, cleaning, etc), who was running around to try and make the many guests satisfied, we felt very sorry for her and think the hotel ought to have more personelle to help with the breakfast. For example, when we were at breakfast, all guest ate their breakfast with spoons and knives only as the women simply didn’t have time to wash some forks. The hotel was very cheap and the rooms mirrored that. This was the worst hotel in we stayed in during our three weeks in Peru.

Stayed 2 nights in Apr 2025

6/10 Okay

Francia Samantha Corrales

2025/4/17

Liked: Property conditions & facilities

Disliked: Amenities

No see me have bueno el horario de Desayuno y que a sabiendas que la mayoría somos turistas no tengan opción de darnos algún aperitivo para llevarnos cuando no podemos tomar el desayuno ahí en el hotel. Toda la semana que estuve nunca tuve red wifi solo me decían que estaba fallando pero nunca tuvo arreglo otra parte importante ya que somos foráneos y nuestra línea no agarra , a fuerzas tenemos que disponer de wifi para poder comunicarnos. El check out es muy temprano lo que tampoco es muy conveniente aún que pudiéramos dejar las maletas encargadas. En las habitaciones ni en el hotel tenían agua de corte o lo que es escencial.

Stayed 6 nights in Apr 2025

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Cusco Plaza Saphi

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