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Amazon Plaza Hotel

3.0 star property
Travelers relax by the pool on sun loungers while savoring local flavors at breakfast or lunch in this Central North retreat with garden views

Choose dates to view prices

Amazon Plaza Hotel sits in Central North's heart, where guests unwind in a garden setting with an inviting bar. The on-site restaurant serves all three daily meals, and in-room WiFi keeps everyone connected. Previous visitors consistently praise their experience here.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
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The price is NT$3,745
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includes taxes & fees
Jun 20 - Jun 21
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Policies

Check-in

Check-in time starts at 2:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of BRL 100.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 18 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: 10 percent

We have included all charges provided to us by the property.

Optional extras

  • Valet parking fee: BRL 20.00 per day (in/out privileges)
  • Pet fee: BRL 100.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Frequently asked questions

Does Amazon Plaza Hotel have a pool?

Yes, this property has an outdoor pool.

Is Amazon Plaza Hotel pet-friendly?

Yes, Amazon Plaza Hotel allows cats and dogs (limit 2 total) with a maximum weight of up to 18 lbs per pet. There's a fee of BRL 100.00 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Valet parking is available for BRL 20.00 per day.

What time is check-in at Amazon Plaza Hotel?

Check-in begins at 2:00 PM.

What time is check-out at Amazon Plaza Hotel?

Check-out is at noon.

Where is Amazon Plaza Hotel located?

Located in Central North, this hotel is within a 10-minute walk of Cine Teatro Cuiaba, Bom Jesus de Cuiaba Church, and Republic Square. Museu Histórico de Mato Grosso and Historical Museum of Mato Grosso are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.6

Excellent

8.8

Cleanliness

8.8

Location

8.8

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 303 out of 551 reviews
Rating 8 - Good. 143 out of 551 reviews
Rating 6 - Okay. 70 out of 551 reviews
Rating 4 - Poor. 23 out of 551 reviews
Rating 2 - Terrible. 12 out of 551 reviews

Reviews

Verified

10/10 Excellent

Angelica

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel with good service and breakfast. Well located
Stayed 4 nights in Jan 2025
Verified

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are great and dinning arra around pool is wonderful
Stayed 4 nights in Sep 2024
Verified

10/10 Excellent

rosimeire

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, newer beds and linens, the portion to where we stayed seemed to be recent renovated. Only downfall was the breakfast, I would expect nicker and fresh bread for the price, cheese bread was hard as a rock and some eggs packed (sort of if) dry as well. I want to pointed out that we got to the breakfast room at 9:15am on Sunday and they were closing at 10:00am.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its a very nice hotel, but the rooms need to be maintained better.
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, room comfort

Stop over for Pantanal

A good hotel with nice outdoor area with a small pool in the midst of a concrete city. Good as a stop over for trips to Pantanal as Cuiaba not really a tourist destination in it's own right.
Stayed 2 nights in Apr 2023
Verified

2/10 Terrible

Chantal

Liked: Cleanliness
Disliked: Staff & service
Poorly trained reception
Stayed 1 night in Aug 2023
Verified

6/10 Okay

Cristian

Liked: Cleanliness, staff & service, amenities
Estava em reforma, deveriam avisar na hora da venda dos serviços
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Thaís Rosa

Liked: Cleanliness, staff & service, amenities
Impeccable
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Fabio A D

Liked: Cleanliness, staff & service, amenities
Muito Bom
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Neidy

Liked: Cleanliness, staff & service, amenities
Sim o quarto impecável, especialmente APÓS essa reforma feita, tudo perfeito. Café excelente.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Giulianna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Café da manhã é extraordinário! Funcionários são os melhores que eu já conheci entre vários hotéis do Brasil que já visitei. Quartos foram totalmente reformados, estão maravilhosos, banheiro idem, chuveiro incrível. Aceitam pets. Não consigo ajudar com sugestões para melhorarem.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

JOSE LUIZ

Liked: Cleanliness, staff & service, amenities
Quarto impecável e atendimento impecável excelente.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Milleny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ficamos hospedados 4 noites estávamos a passeio, levamos nossos pets e fomos muito bem recebidos!! Gostei muito . Quartos novinhos nota 10
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Luiz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quarto confortável, café da manhã delicioso e bom atendimento
Stayed 1 night in Dec 2025
Verified

6/10 Okay

ANDREIA

Quarto em condições razoável, com um pouco de cheiro de mofo, o telefone não estava funcionando sendo que a recepção fica distante. Os Funcionários são educados e prestativos, porém, são desatualizados de informações. Aluguei o hotel por causa da piscina de cascata para alivio dos edemas da viagem, no entanto, a piscina não funcionou em horário nenhum durante minha hospedagem, isso me deixou muito aborrecida.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Vinicius

Liked: Cleanliness, staff & service, amenities
Bom
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Crislainy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quarto limpo, funcionários simpáticos.
Stayed 4 nights in Dec 2025
Verified

8/10 Good

Alexandre

Liked: Cleanliness, staff & service, amenities
Quarto bom ! Impossibilitado de tomar banho devido agua muito quente ,nao esfriava!
Stayed 1 night in Dec 2025
Verified

2/10 Terrible

Regis

Liked: Cleanliness, amenities
Disliked: Staff & service
Quarto: colchao metade bom, metade mole demais, afundando; frigobar que nao tem congelador, nao gela o suficiente para congelar gelo reciclavel que uso para transportar remedios em viagem. O que foi grave: 2 garotos da recepcao no turno que inclui a meia-noite disseram nao ser possivel por o gelo reciclavel num congelador ou freezer. Disseram tambem que de manha um gerente chegaria. De manha apelei pro rapaz do cafe e ele disse que nao procedia a informacao que recebi dos 2 garotos do turno da madrugada. Na hora de fazer saída a moça da recepçao me disse que nao tinha previsao deste gerente estar por la hoje. Porque foi grave: esperei quase 1h a mais pra sair do hotel pra ver se o gelo reciclavel congelava e nao deu certo. Alem de transportar remedio sem a condicao necessaria, ao chegar à rodoviaria minha mae idosa e com problemas de articulacao ja tinha desembarcado e estava com uma mala grande e uma caixa pesada para ela. Ela nao conhece a rodoviaria e era eu quem deveria estar la antes dela para nao correr risco algum. Outros pontos a melhorar: a) ao fazer entrada e atualizar varios dados
Stayed 1 night in Nov 2025
Verified

8/10 Good

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sem comentários
Stayed 3 nights in Nov 2025
Verified

8/10 Good

Rodrigo

Liked: Cleanliness, staff & service, amenities
Cama boa
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Katia

Liked: Cleanliness, staff & service, amenities
Estrutura do hotel muito boa. Piscina maravilhosa, café da manhã muito bom também, que inclui tapioca e o atendimento muito prestativo. Achei que os quartos são um pouco antigos, mas são bem limpos. A localização é muito boa.
Stayed 3 nights in Oct 2025
Verified

8/10 Good

Fabio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
O odor do quarto estava um pouco incômodo. Me parece que o quarto fica abafado e jogam algum desodorizador, que não gostei
Stayed 1 night in Oct 2025
Verified

6/10 Okay

Kelton alfredo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
O restaurante tinha um excelente custo beneficio, agora alteraram os preços, da agua a refeição ficou caríssimo, o restante continua muito bom
Stayed 1 night in Oct 2025
Verified

6/10 Okay

Joao paulo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gostei do hotel e do atendimento mas me decepcionei o hotel estava em reforma e nos colocaram em quartos do outro lado ficando distante da parte bonita e confortável do hotel
Stayed 1 night in Jun 2025