Find hotels in Crestwood South, Birmingham

"The Gym was nice very clean!"

"We had issues in our room with the toilet not functioning. It was supposed to repaired while we were out during the day came home to the existing problem with wet towels on the floor that had not been cleaned up. Called the front desk was told there were no rooms for us to move to and sent up maintenance. Maintenance left assuring us the problem was fixed but indeed it was not. Our toilets would not flush and randomly flushed itself throughout the evening. Both my sister and I use the lobby bathroom throughout the evening. I spoke with the front desk and although I booked this through Expedia I am a Hilton member They assured me that there were rooms available and we should have been moved but we're not. They also told me they would add points to my Hilton account since they could not refund any money as I booked through Expedia. As of today none of that has happened. Very disappointed in this property and how they handled our issue. Would not book again."

"The room was very clean and comfortable. There was ample room for dog walking. Good acess to the room. The luggage carts disappeared by 930 PM the night before and were no where to be found the next morning which isn't hotels fault. I would have like some fruit selections at the breakfast. "

"Really nice place "

"I stayed here a couple of days ago. On my first evening, realized that I didn’t pack my toothbrush. I called the guest services around 10p and the person who picked up said they don’t keep any toothbrush. For a 200-300 dollar per night hotel was a little shocking. Next morning I went to the front desk and asked again and they said they had one. Either the person overnight didn’t know or was too lazy to open the drawer and give me one. In either case quite disappointing. "

"Room was decently clean but the floor could use a wet mopping. Various types of smoking were going on everywhere and weed coming through the vents. Pretty quiet considering the clientele. Beds were clean and comfortable and AC worked great. Odd folks around but relatively safe, just keep your head on a swivel as always."

"Hotels.com advertise the hotel having a bar and restaurant there is no bar or restaurant we specifically looked for a hotel with a bar and restaurant as been travelling all day and didnt want to go out "

"Very dirty and in need of repairs."

"I had called and arranged for the two rooms to be beside each other. That was never noted and we ended up with one room on 1st and one on 3rd. "