火山湖 (NBO) 附近飯店 | 熱門住宿限時優惠 NT$1,542 起

「Average. No AC or fan」

「The garden, location and the 89’s style are the best things there… The room needs an update - specially the bathroom: old and nit working properly… Breakfast is good, as much as its staff! 」

「Meal service was below par. Not enough options, food kept running out. They only offer 1drink per person without refill, when requested for water, staff told us we have already received one juice. Did not offer water even at additional cost. Had to push staff to offer this (give us water). During meals, staff have to be requested for beverages multiple times before offering. Seems like they were understaffed. Lots of people who were doing multiple conferences, might need more staff to improve...

「호수 전망 풍경이 좋습니다. 다양한 야생 동물 기린, 얼룩말, 물영양, 하마 등을 볼 수 있는 색다른 경험이었습니다. 직원분들은 모두 매우 친절합니다. 다만 시설의 깔끔함은 다소 떨어집니다.」

「I nice and clean place. 」

「The staff were friendly and very accommodating.」

「Good and clean environment. Great customer service 」

「Excellent hotel with very nice glamping and food / staff was very responsive and nice. Food for breakfast and lunch was excellent / we unfortunately missed dinner. On lake Naivasha with boat tour facilities. Hells Gate Park is very close. Excellent access to all facilities. Special thanks to Geoffrey the Front Desk Manager who was very accommodating and a pleasure to work with. We would love to have extended our visits will be back again.」

「There was no pool, it said microwave and fridge, there was not, only 1 towel for two people and they said they would bring it and never did till 2nd night. Didn’t clean the room until after we complained on the 2nd night.」

「Remove the word “luxury” in the name of the hotel or replace it by “Outdated” then it’s clear about the state. Also replace “pool” with “Pond” it describes it better the water was green and dirty Flowers/bushes on balconies was all dead why not remove them」