Castles in Cowichan Valley Regional District

"We loved our stay at the Exchange hotel and found the hospitality of every single person we encountered to be exceptional. It’s the main reason we can’t wait to come back. Even though our stay was perfect, I had a couple suggestions. 1. It would be nice to have an additional hook in the bathroom for wet towels. There is a rack right above the toilet and there is one hook next to the shower, but it would be nice to have a double hook. 2. Our tablet didn’t seem to turn on during our stay. I’m not sure if the battery just wasn’t charged, but honestly we didn’t use the tv so we didn’t bother to reach out to the front desk. I’m sure they would have been wonderful in helping fix the situation. "

"Yes"

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"Rooms were clean, staff and check-in went well. Great value and a perfect location. Enjoyed the pool, hot tub, sauna and steam room. I will be back!"

"Our Rooms were nice and clean and the beds were comfortable. The front desk ladies that checked us in were both nice and accomodating as well as the helpful asian lady in the front desk in the morning. Our family were all happy with this hotel . We will recommend it too to our friends who wants to visit Vancouver in the future . "

"Great stay, the pool and gym are great!"

"Fast and friendly!"

"Great hotel although the Grain lounge is getting dated in comparison to other lounges in the immediate area and service was slow. "

"Beautiful room, gorgeous bath tub, great location. Ordered in breakfast and it was delicious. Would stay again in a heartbeat. "