Dear Lilly,Thank you very much for staying at Riu and for sharing your feedback with us.As it is one of our main priorities to give an outstanding service to all of our guests, we are concerned to learn that we may have missed out on some details leaving you with an unpleasant experience.We hope we will have the opportunity to host you again soon to regain your confidence.We wish you all the best,Hotel Riu DunamarOnline Reputation Manager

Dear Dean,Thank you for your review. We are really glad to learn that you enjoyed your experience during your stay at our Hotel Riu Dunamar! We will of course share your impressions with corresponding team for an adequate follow up.We would be delighted to welcome you back in a near occasion.Have a lovely day, Hotel Riu DunamarOnline Reputation Manager

Dear Edwin,Thank you for providing your honest feedback.It is unfortunate to hear you weren't completely satisfied with your recent experience, as our policy is to make every attempt to please our guests.Room service and pool service can be found at our Palace brand hotels, our more sophisticated collection of hotels. Please find details on our website.We sincerely hope that we will have the opportunity to welcome you back again for a more satisfying experience.With our best wishes we remain,Hotel Riu DunamarOnline Reputation Manager

Dear Robert, We cannot be more grateful for taking the time to write such a positive review of your recent stay with us at the Hotel Riu Dunamar.It is great for us to realize that you enjoyed your stay with us. Certainly, word of mouth is very important to us, so your comments are greatly appreciated. We look forward to welcoming you back on your next visit to our beautiful place.Kind regardsHotel Riu DunamarOnline Reputation Manager

Dear Judy,Thank you very much for your words and your positive evaluation.We are very happy to know that you left with pleasant feelings, however, we lament the mentioned inconveniences. We would have liked to have been informed about all your inconveniences during your stay so we could have helped you to resolve this. We hope to welcome you again soon.Best regards,Hotel Riu DunamarOnline Reputation Manager

Dear Jessica,Thank you for your comment,We regret that we did not live up to your expectations regarding our wide and varied gastronomic offer, especially the breakfast service.We apologise for not having met your expectations regarding our wide and varied gastronomic and beverage offer.We want you to know that we have noted your comments and will discuss them with the relevant departments in order to continue our process of continuous improvement.We would welcome the opportunity to welcome you back to one of our facilities so that we can present you with the wonderful experience we are accustomed to offering you with 100% satisfaction.Yours faithfully,Hotel Riu DunamarOnline Reputation Manager

Dear ALYCE,We are very pleased to have read your compliments and to know that you have rated so favourably various aspects of the hotel that have contributed significantly to your exceptional experience.Please be assured that your comments have been noted and will be taken up with the appropriate departments.We sincerely hope that you will visit us again soon, to provide you with another unforgettable experience at our establishment.We look forward to your visit.Yours faithfully,Hotel Riu DunamarOnline Reputation Manager

Dear Oscar,It is an honour to be recognized as a good hotel. Also, our staff are thrilled when they learn, they efforts are being appreciated, we thank you on behalf of our fantastic team. Thank you very much.We hope you come back soon, Oscar!Kindest Greetings!Hotel Riu DunamarOnline Reputation Manager

Dear Raiyona T.,We feel so lucky to have the guests we have.Thank you very much for staying with us and your fatastic ratings.It is unfortunate to learn, that regardless our chefs’ efforts, we could not meet your taste.In order to fulfil every guest expectations regarding food, our main buffet and theme restaurants offer a great selection of exquisitely presented local and international dishes which are prepared daily with the utmost care and using fresh ingredients. Hoping to welcome you again.Kindest wishes,Hotel Riu DunamarOnline Reputation Manager

Dear Ashley,We appreciate your words from the bottom of our hearts.Obtaining a review like the one you give us from you encourages us to continue on our path and, looking forward to having you return to any of our facilities, to offer you a wonderful experience with us.We continue every day trying to improve ourselves and with open arms to welcome you again.We are always waiting for youYours faithfully,Hotel Riu DunamarOnline Reputation Manager

Dear Micah,We would like to thank you for taking the time to a positive review. We are so glad you enjoyed your stay and we hope that we will be able to welcome you back to the hotel in the near future. All the best, Hotel Riu DunamarOnline Reputation Manager

Dear Christy,Thank you so much for taking the time to review your stay and for the rating!It was our pleasure taking care of you! We are looking forward to having another chance to welcoming you back in the near future.Have a great day,Hotel Riu DunamarOnline Reputation Manager

Dear Daniel,Thank you for taking the time to write a good review of our hotel. We sincerely hope that you will visit us again soon and we will be able to offer you another good experience. We remain with best wishes, Hotel Riu DunamarOnline Reputation Manager

Dear Okwuchukwu,It is wonderful to learn you had a great time.Knowing that you had a nice stay makes us want to continue improving.Thank you for choosing our hotel!It would be a pleasure to have the opportunity to welcome you again very soon.Caring Regards,Hotel Riu DunamarOnline Reputation Manager

Apreciada Erika Hernandez Espinosa de losGracias por sus palabras,Nos apena su decepción con nuestras instalaciones, aunque nos alegra mucho conocer que los niños disfrutaron con los toboganes, diversión asegurada para todos.Por otro lado, puede estar segura de que hemos registrado cuidadosamente sus observaciones para abordarlas con los equipos correspondientes, comprometiéndonos a mejorar constantemente.Quisiéramos extenderle una cordial invitación a regresar y permitirnos nuevamente el privilegio de recibirle en cualquiera de nuestras instalaciones, con el propósito de brindarle la excepcional experiencia que siempre nos esforzamos por ofrecer, garantizando su completa satisfacción.Cordialmente, Hotel Riu DunamarOnline Reputation Manager

Dear Jennifer Jo,Thank you very much for choosing Riu and for sharing your feedback.As we strongly believe that customer comes first, it is great to find that you satisfied with our staff members dedicated service. However, we lament that we could not meet your taste with our gastronomic offer.We sincerely hope that you will give us another chance to welcome you again and share a more pleasant experience.We remain sincerely,Hotel Riu DunamarOnline Reputation Manager

Dear Casey,Thank you for taking the time to give us your valued feedback following your recent stay at our hotel.We are very happy to hear that you had a lovely time at our hotel!We look forward to sharing another amazing experience with you soon. Have a lovely day.Hotel Riu DunamarOnline Reputation Manager

Dear Guido,Thank you so much for taking the time to review your stay and for the rating!It was our pleasure taking care of you! We are looking forward to having another chance to welcoming you back in the near future.Have a great day,Hotel Riu DunamarOnline Reputation Manager

Dear Wesley James,We are truly saddened to read that despite our best efforts and the goodwill of our staff, we were unable to fulfil your wishes and you did not find anything positive about our hotel.Best Regards,Hotel Riu DunamarOnline Reputation Manager

Dear Chasity jo,We truly appreciate the time you took to write this review. Much to our regret we must underline that when a reservation has been made with your booking channel, we cannot deal with it directly.It is through your booking channel that we can review what happened and give you an appropriate response.We will address your concerns with the appropriate members of our team for improvement and we would like to apologize.Best Regards,Hotel Riu DunamarOnline Reputation Manager

Dear Bella,Many sincere thanks for your kind review. We take great pride in providing excellent service to our guests, so we are very glad to hear we succeeded with you! We look forward to welcoming you back soon. Kind regards,Hotel Riu DunamarOnline Reputation Manager

Dear rebecca,We would like to thank you for sharing your feedback on your recent stay at our resort. It is great to learn that you had a good experience. We are looking forward to hosting you again soon. Best Greetings, Hotel Riu DunamarOnline Reputation Manager

Dear Andrew Bisram or Angela,Thank you for taking the time to share with us your thoughts.We sincerely regret that the service you received during your recent stay did not entirely meet your expectations. The experience you described is not characteristic of the level of service we strive to provide.Your feedback has been shared with our management team to discuss the potential need for change as we hope you will consider returning to allow us to have the opportunity of restoring your faith in our brand and services.Kind Regards, Hotel Riu DunamarOnline Reputation Manager

Dear Lisa Patricia Cancio,We definitively have the best guests.Thank you very much for your stupendous feedback, on behalf of our lovely staff. The best news is learning you had a fantastic holiday.We hope you visit us again very soon, Lisa.Warmest Regards!Hotel Riu DunamarOnline Reputation Manager

Dear Brandon,Thank you very much for taking the time to leave your fantastic evaluation.We are thrilled to learn you enjoyed it and it is rewarding to read you found it to be just right for your well-deserved holiday.We will pass on your review to our beautiful staff.We cannot wait to host you again, Brandon.Kindest Regards,Hotel Riu DunamarOnline Reputation Manager

Dear Turi,Thank you for taking the time out to leave a great review!We are glad to hear our service exceeded your expectations and you had an excellent time at our hotel. We look forward to seeing you back again soon.With our best wishes we remain, Hotel Riu DunamarOnline Reputation Manager

Dear Edgar,Thank you so much for your review!We make every effort to meet our guests’ expectations and share a fantastic experience, therefore it is clear by your feedback, that we did not fully succeed to offer you a satisfying stay on this occasion.It is our hope to be able to welcome you back for many stays to come!Best wishes, Hotel Riu DunamarOnline Reputation Manager

Dear Oshry,We feel so lucky to have the guests we have.It is wonderful to read you enjoyed your holiday.Thank you very much for staying with us and your great review!We really look forward to welcoming you again, Oshry.Kindest wishes,Hotel Riu DunamarOnline Reputation Manager

Dear Celeste,Thank you very much for your positive review!We are very pleased to hear that we lived up to your wishes in terms of the points you have made.Please have no doubt, as we will follow up on your comments and address them with the relevant departments.We hope you will come back to enjoy your stay with us very soon.Yours faithfully,Hotel Riu DunamarOnline Reputation Manager

Dear Alexandre Augusto Ramos Magalhaes,Thank you very much for your positive feedback.We are happy to hear that you enjoyed our company.We hope you will continue to consider us in the future to welcome you back.We look forward to welcoming you with open arms!Yours faithfully,Hotel Riu DunamarOnline Reputation Manager

Dear Adena Starr,Thank you very much for your excellent review.It was a pleasure to have you stay with us and we are delighted to hear how much you enjoyed your stay with us.We look forward to welcoming you back to any of our facilities many more times.Yours faithfully,Hotel Riu DunamarOnline Reputation Manager

Dear William,We were very pleased to read your kind remarks and to know that you have rated so positively various aspects of the hotel which have contributed to your experience being a very good one indeed.We hope that you will visit us again soon and that we will be able to offer you another unforgettable experience with us. We look forward to seeing you!Yours faithfully,Hotel Riu DunamarOnline Reputation Manager