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"I love it"

"I would stay here again. "

"Clean rooms , AC , everyone was so nice and helpful ."

"The staff was excellent, the food at the hotel was better than some of the food out in town. The hotel was beautiful and clean. I loved the amenities. Great hotel.!8 would recommend "

"The breakfast was okay. The restaurant and restaurants and room service food was good. The beds were comfortable and the atmosphere was boom. "

"No complaints "

"Love my stay well located area near centric historical walking distance across the muelle n in the back opposite side getsamani town Alfonso n staff The guys on rooftop are the best host there so kind ,attentive friendly As a female solo travel, they made my birthday stay be on of the best one!!! They even sang happy bday for breakfast with a pastry ,Please don't look no further book here!!! Hasta luego Cartagena I sure will back staying here again!! "

"The team was very welcoming and helpful, Daniel was amazing checking in my daughter and her boyfriend, their 1st time in Cartagena and gave my husband and I very important important information while checking us out! At the restaurant, Shirley was an outstanding waitress!! Overall a great experience. One of our recommendations is for the Hyatt to invest on replacing the rooms’s refrigerators as they just don’t work…we were at a Hyatt earlier this year in Cancun, MX and unfortunately experienced the same problem."

"it is better than advertised. A brutalist design, that is clean, simple and welcoming. The only downside, is the food service takes a long time. Definitely on my list to return "