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科洛威爾費爾菲爾德萬豪套房飯店的評分

2.5 out of 5
科洛威爾費爾菲爾德萬豪套房飯店
650 Coral Ridge Avenue, Coralville, IA

評論

8.8

有夠讚

10 分，有夠讚；630 則評論中有 398 則" "
8 分，不錯哦；630 則評論中有 141 則" "
6 分，一般般；630 則評論中有 41 則" "
4 分，不太好；630 則評論中有 24 則" "
2 分，很糟糕；630 則評論中有 26 則" "

9.0/10

整潔度

9.0/10

員工素質

8.8/10

設施服務

9.2/10

住宿環境和硬體

8.6/10

環保程度

評論

8/10 不錯哦

Miguel

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Location was very convinient. The train does go near it thought.
於 2024 年 5 月住了 3 晚
General Manager 於 2024年5月20日回覆
Hi Miguel, I am so sorry to hear about the train, but I am happy the location worked out for you! We hope to see you again soon!

10/10 有夠讚

Christine

喜歡：整潔度、員工素質和住宿環境和硬體
Nice people
於 2024 年 5 月住了 1 晚
general manager 於 2024年5月20日回覆
thank you so much, Christine! We hope you enjoyed all of your stay and hope to see you again soon!

8/10 不錯哦

Joshua

喜歡：整潔度和住宿環境和硬體
於 2024 年 5 月住了 7 晚
Liam H. - Front Office Manager 於 2024年5月13日回覆
Thank you for your feedback!

10/10 有夠讚

Terry

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Nice
於 2024 年 4 月住了 1 晚
Liam H. - Front Office Manager 於 2024年5月13日回覆
I'm so glad to hear you had a great time at our property! I will be sure to share this with my staff to celebrate. We hope to see you again sometime soon!

8/10 不錯哦

Charles

於 2024 年 4 月住了 1 晚
Liam H. - Front Office Manager 於 2024年5月28日回覆
Thank you for your feedback!

10/10 有夠讚

Juliann

家庭旅遊
喜歡：整潔度、設施服務和住宿環境和硬體
Ghe staff was very helpful and offered excellent choices for dining.
於 2024 年 4 月住了 1 晚
Melissa- General Manager 於 2024年4月30日回覆
Juliann, Thank you so much for sharing about your stay! We hope you enjoyed your meal as well. Hope to see you soon!

10/10 有夠讚

Rebecca

喜歡：整潔度、員工素質和住宿環境和硬體
Room was clean
於 2024 年 4 月住了 1 晚
Melissa 於 2024年4月18日回覆
Rebecca, Thank you so much for letting us know about your stay! I am glad you enjoyed your clean room. We look forward to seeing you again on your next visit.

10/10 有夠讚

Alfredo

商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
All good
於 2024 年 3 月住了 1 晚
FOM 於 2024年4月5日回覆
Thank you for your feedback!

10/10 有夠讚

Douglas

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2023 年 12 月住了 1 晚

6/10 一般般

Debra

家庭旅遊
喜歡：整潔度和設施服務
於 2023 年 12 月住了 1 晚

10/10 有夠讚

Donna

於 2023 年 12 月住了 1 晚
Melissa- General Manager 於 2024年3月4日回覆
Donna, Thank you so much for taking the time to let us know about your stay! We appreciate your loyalty to Fairfield Inn & Suites. We hope you choose to stay with Fairfield Inn & Suites Coralville on your next stay in or through Coralville, Iowa.

10/10 有夠讚

Janet

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Nice quiet hotel. Close to shopping and Carver Arena. Good breakfast and friendly staff. Comfortable beds.
於 2023 年 12 月住了 1 晚
Melissa 於 2023年12月13日回覆
Janet, Thank you for staying at Fairfield Inn & Suites Coralville. We are glad you enjoyed the breakfast and the beds were comfy! Hopefully you found some good buys while out shopping!

10/10 有夠讚

Gary

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
We stayed at this hotel in April. It had just opened. We came back because of the good service by the staff, good breakfast, and just an overall great experience. In 7 months, the conditions in the bathroom and the erratic heater function need work. To get hot water in the shower took several minutes with the faucet turned to the hotest position. Once hot water was received, the shower worked good. The trim around the base of the shower both inside and out, needs to be replaced. Amenities would have been good except for the shampoo dispenser. It was obviously full but the pump wouldn't work. Overall, I would recommend this hotel but hope they look closely at fixing these minor issues.
於 2023 年 11 月住了 1 晚
Melissa- General Manager 於 2023年12月1日回覆
Thank you, Gary- I will absolutely look into these issues. We hope that you continue to choose Fairfield Inn & Suites Coralville when you visit Coralville on your next visit.

6/10 一般般

David

喜歡：整潔度
Meh
I stayed about a week. Three days of the stay there was almost no hot water. Had to take cold showers. Front desk said they’re sorry half the hotel is having that issue. Suggested letting it run for 10-15 minutes to draw water from the other half of the hotel. Would have been better to offer to move me to a room that wasn’t affected. The hotel was almost empty and there were plenty of available rooms. The complimentary breakfast offerings became skimpier and skimpier during my stay. By the last day there was no breakfast meat at all, only one variety of cereal, no bananas, and only vanilla yogurt. The shower door was coming lose from the wall.
於 2023 年 11 月住了 8 晚
Liam H. -- FOM 於 2023年12月14日回覆
We apologize for the issues during your stay and I have shared your feedback with our management team to ensure this doesn't happen again in the future!

10/10 有夠讚

Dana

於 2023 年 11 月住了 1 晚
Liam H. -- FOM 於 2023年12月14日回覆
Thanks for your feedback!

8/10 不錯哦

Lori

喜歡：整潔度和員工素質
於 2023 年 11 月住了 1 晚
Melissa 於 2023年11月20日回覆
Lori- Thank you so much for sharing about your stay while away from home. We hope you choose to stay with Fairfield Inn & Suites Coralville when you come back to visit again. Melissa- GM

8/10 不錯哦

Courtney

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 11 月住了 2 晚
Liam H. 於 2023年11月15日回覆
Thank you for your feedback! I have shared this with the management team.

10/10 有夠讚

Mark

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Brand new property in excellent condition with very pleasing design.
於 2023 年 11 月住了 1 晚
Melissa- General Manager 於 2023年11月13日回覆
Thank you for choosing Fairfield Inn and Suites Coralville as your home while away from home, Mark! We hope you choose to stay while visiting again!

10/10 有夠讚

Kathy

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 11 月住了 1 晚
Liam H. 於 2023年11月8日回覆
We appreciate your feedback! I have shared it with the leadership team on property and hope to see you back during your next trip to Coralville!

10/10 有夠讚

Sherri

團體旅遊
於 2023 年 10 月住了 1 晚
Liam H. 於 2023年11月8日回覆
We appreciate your feedback! I have shared it with the leadership team on property and hope to see you back during your next trip to Coralville!

10/10 有夠讚

Jana

於 2023 年 11 月住了 1 晚
Liam H. 於 2023年11月24日回覆
Thanks for your feedback! I have shared it with the leadership team!

4/10 不太好

Chad

不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Upon arrival, the smell of mildew was overwhelming. Also the young lady checking people in was very rude and unprofessional. She let the phone ring the entire time she was checking me in, left the counter to have a discussion with another employee a couple times, and was very unkept. (Very poor personal hygiene). I was put on the first floor by the lobby which was very noisy. I understand I was a single visitor, but the amount of foot traffic and people in the lobby, the noise was unacceptable. The amenities were atrocious. The TV did not work properly. There was no guide available, WiFi was not working a majority of the time, and I was not able to stream through the TV. Thankfully I had a laptop to stream tv through. This will be a facility that I will not return to when I come back to Coralville to visit my family.
於 2023 年 10 月住了 1 晚
Melissa- GM 於 2023年10月26日回覆
Hi Chad, Thank you so much for taking letting me know about these concerns so that I can address them. I also want to apologize for any and all inconveniences that may have been caused from your stay. Again, thank you so much for letting me know!

6/10 一般般

Jeffrey

於 2023 年 10 月住了 1 晚
Melissa- General Manager 於 2023年11月13日回覆
Jeffrey, Thank you for stay with Fairfield Inn and Suites while visiting Coralville, Iowa! We hope you visit again when traveling through.

8/10 不錯哦

Mary Jo

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
We were in room 228. The tiles on the bathroom floor are loose. The hard boiled eggs in the fridge at breakfast were frozen. We travel with a small cooler to keep medicine cold. So we have reusable freezer packs. But the fridge in the room didn’t have a freezer
於 2023 年 10 月住了 1 晚
Liam H. 於 2023年10月22日回覆
Thank you for your response!!!! I have shared your feedback with the hotel leadership team.

10/10 有夠讚

Michael

喜歡：整潔度、員工素質和住宿環境和硬體
Easy to find. Clean. Quiet. Will stay again.
於 2023 年 10 月住了 1 晚
Liam H. 於 2023年10月22日回覆
Thank you for your response!!!! I have shared your feedback with the hotel leadership team.

8/10 不錯哦

Rodney

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Very clean, safe neighborhood. room was very clean, though absent of typical wall art. Heat worked well. Bed was comfortable.
於 2023 年 10 月住了 2 晚
Liam H. 於 2023年10月18日回覆
Thank you for your feedback! I have shared your feedback with the leadership team!

8/10 不錯哦

Christopher

喜歡：整潔度、員工素質和住宿環境和硬體
Clean and quiet
於 2023 年 10 月住了 1 晚
Liam H. 於 2023年10月18日回覆
Thank you for your feedback! I have shared your feedback with the leadership team!

10/10 有夠讚

Cara

情侶出遊, 團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Very clean and professional staff
於 2023 年 10 月住了 1 晚
Liam 於 2023年10月15日回覆
Thank you for your feedback! We HOPE to see you again!

10/10 有夠讚

Paul，kearney

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Nice facility. We would stay there again.
於 2023 年 10 月住了 1 晚
Liam 於 2023年10月15日回覆
Thank you for your feedback! We HOPE to see you again!

10/10 有夠讚

Cecilia

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
The DM was so friendly, kind and helpful to us. We stay at this Fairfield hotel every six months for the last two years!! Great place to stay and friend staff!! We’ll be back in the first of April!!
於 2023 年 9 月住了 2 晚
Melissa-GM 於 2023年9月28日回覆
It was so great speaking with you guys!!! Thank you so much for choosing us as your home away from home. See you soon!

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 9 月住了 1 晚
Liam 於 2023年10月15日回覆
Thank you for your feedback! We HOPE to see you again!

6/10 一般般

Britt

不喜歡：整潔度
Shower was not clean and generally just didn’t feel clean.
於 2023 年 9 月住了 1 晚
Liam H. 於 2023年9月16日回覆
I am sorry that we were unable to meet your expectations. We Strive to provide cleanliness and comfort for all of our guests and are sorry that we were unable able to this time. I hope you consider staying again.

10/10 有夠讚

James

喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 9 月住了 1 晚
Liam H. 於 2023年9月16日回覆
Thanks!

10/10 有夠讚

Stephanie

商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Wonderful property with friendly staff and clean rooms. Nice continental breakfast that was easy to access and enjoy
於 2023 年 9 月住了 2 晚
Liam H. 於 2023年9月16日回覆
We APPRECIATE your lovely feedback! We are always ecstatic to hear that we were able to exceed your expectations! Hope we will see you next time!

10/10 有夠讚

Bony

於 2023 年 9 月住了 1 晚
Liam 於 2023年10月15日回覆
Thank you for your feedback! We HOPE to see you again!

8/10 不錯哦

Harlan

團體旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Nice Stay
It was great.
於 2023 年 9 月住了 1 晚
MR 於 2023年9月6日回覆
Thank you, Harlan. I will share this with the entire team as a way to celebrate! Melissa ReinhartGeneral Manager

10/10 有夠讚

Kristin

於 2023 年 9 月住了 1 晚
Liam 於 2023年10月15日回覆
Thank you for your feedback! We HOPE to see you again!

10/10 有夠讚

Robert

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Wonderful hotel for a visit to the U. of Iowa
於 2023 年 8 月住了 6 晚
Liam H. 於 2023年8月31日回覆
Thank you for your feedback! We hope you choose the Fairfield the next time your in town!

10/10 有夠讚

Lori

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Nice and quiet peaceful
於 2023 年 8 月住了 1 晚
Melissa- General Manager 於 2023年8月29日回覆
Thank you so much for your review. I will review this with the entire staff as a way to celebrate!

8/10 不錯哦

William

喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 8 月住了 1 晚
Liam H. 於 2023年8月27日回覆
Thank you for the feedback! Hope to see you again!

10/10 有夠讚

Michael

於 2023 年 8 月住了 1 晚
Liam H. 於 2023年8月31日回覆
Thank you for your feedback! We hope you choose the Fairfield the next time your in town!

8/10 不錯哦

Jacarada

喜歡：員工素質和住宿環境和硬體
不喜歡：整潔度
於 2023 年 7 月住了 6 晚
Liam H. 於 2023年8月27日回覆
Thank you for the feedback! Hope to see you again!

10/10 有夠讚

AMBER，Deforest

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Quiet country location
於 2023 年 8 月住了 1 晚
Liam H. 於 2023年8月27日回覆
Thank you for your great review! Our location is very suitable for a nice getaway with beautiful views and trails not far from the hotel! Hope to see you again!

8/10 不錯哦

Dale

情侶出遊
喜歡：整潔度和住宿環境和硬體
Rooms and facilities were nice but registration person was not friendly and lobby was not cool on a summer day.
於 2023 年 7 月住了 1 晚
Liam H. 於 2023年8月27日回覆
Thank you for the feedback! Hope to see you again!

10/10 有夠讚

Nisha

喜歡：整潔度、員工素質和住宿環境和硬體
Hotel clean an nice works there
於 2023 年 7 月住了 5 晚
Liam H. 於 2023年8月27日回覆
Thank you for the feedback! Hope to see you again!

8/10 不錯哦

Adeline

喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 7 月住了 1 晚
Liam H. 於 2023年8月27日回覆
Thank you for the feedback! Hope to see you again!

10/10 有夠讚

Emily，Salem

喜歡：整潔度和員工素質
於 2023 年 7 月住了 1 晚
Liam H. - Front Office Manager 於 2023年7月30日回覆
Thank you for your feedback!

10/10 有夠讚

Kevin

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 7 月住了 3 晚
Liam H. - Front Office Manager 於 2023年7月30日回覆
Thank you for your feedback!

10/10 有夠讚

Laura

喜歡：整潔度、員工素質和住宿環境和硬體
A
於 2023 年 7 月住了 1 晚
Liam H. 於 2023年7月23日回覆
Thank you for your feedback!

10/10 有夠讚

Paula

於 2023 年 7 月住了 1 晚
Liam H. 於 2023年8月27日回覆
Thank you for the feedback! Hope to see you again!