Executive double room with a double bed or twin beds | Balcony

Reviews of Copenhagen Island Hotel

4 out of 5
Copenhagen Island Hotel
Kalvebod Brygge 53, Copenhagen

Reviews

9.0

Wonderful

Rating 10 - Excellent. 867 out of 1462 reviews" "
Rating 8 - Good. 441 out of 1462 reviews" "
Rating 6 - Okay. 104 out of 1462 reviews" "
Rating 4 - Poor. 29 out of 1462 reviews" "
Rating 2 - Terrible. 21 out of 1462 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

HIU TUNG WILLIAM

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The big plus of my stay was I got to stay in a room that has a balcony with River/Sea view. The only down side is that the curtain could not black out the room
Stayed 1 night in May 2024

10/10 Excellent

Phillip

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a wonderful trip we had from start to finish! As an Expedia VIP, we were given a room with a balcony which was an added bonus. I didn’t spend too much time looking at other hotels because the reviews were so good and this one was top. Well, I wasn’t disappointed at all. Everything ran smoothly and the kind lady on reception even helped me out with a hairband when I’d lost mine. The rooms were comfy and spacious, lovely bedding and slept like a log in that nice bed. Breakfast was plentiful and well stocked. I was surprised at how good it was considering it didn’t cost too much. I am a well travelled traveller and I can honestly say this was one of the best managed hotels that I have been to. Thank you
Stayed 3 nights in May 2024

10/10 Excellent

Ann-Marie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel! We will be back!
Stayed 1 night in May 2024

8/10 Good

Michelle, singapore

Liked: Cleanliness, staff & service, property conditions & facilities
I was surprised to be greeted by a flight of stairs at the entrance to the hotel. There is a manual wheelchair lift if required. Other than that, this is a lovely hotel, comfortable and the right size for a few nights stay. Do note cleaning service is on demand and they will not clean your room if you do not arrange for a service the night before. What I like about this hotel it's location to plentiful cafes, restaurants, the harbor, and beautiful walking paths. It is also next to the mall and across the road is Ikea. The Meatpacking District is a 15min walk away with plentiful restaurants and a couple of popular cafes. On the other side is Island Brygge a 20min walk away with plenty of cafes and food choices. There is a trick to get to Ikea and the Meatpacking district without having to climb a flight of stairs, which is to use the mall side entrance (via the foodcourt), by following the bicycle bridge. This hotel is away from the main city center and would require taking train or taxi there. Be sure to book the rooms with habour views.

10/10 Excellent

Deborah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a beautiful room with a balcony and view down the harbour. It was so relaxing to return to after a busy day sightseeing. The hotel is in a perfect location, with good transport links and shopping nearby. The walk down the harbour to Nyhavn was lovely, and everything was so clean and beautiful. Thankyou for a wonderful holiday.
Stayed 4 nights in Apr 2024

10/10 Excellent

Ann-Marie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view! Accommodating, pleasant, and knowledgeable staff. Breakfast was perfect!
Stayed 2 nights in May 2024

10/10 Excellent

Ashleigh

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was perfect, clean rooms, nice breakfast, short 20 min walk to the centre
Stayed 2 nights in Apr 2024

10/10 Excellent

Lisa Mary Martha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly and approachable. Restaurant was amazing. Room clean and beds comfortable
Stayed 3 nights in Apr 2024

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, well appointed, friendly and courteous staff. Wonderful breakfast options (especially in pastries) and a gorgeous view from our room. All of this made our 7 night stay very memorable.
Stayed 7 nights in Apr 2024

10/10 Excellent

Marie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, really enjoyed the breakfast, city centre and lots of restaurants a 15 to 20 minute walk away but also a bus route on main road, next to a shopping centre which was very nice also had a supermarket in it which was very handy is next to a busy main road but this wasn’t a problem for us
Stayed 4 nights in Apr 2024

6/10 Okay

Brala

Disliked: Staff & service, amenities
VIP room not that great given how small it was. Room was well heated and had a bath and patio overlooking water which was nice. However, hotel has policy to go out of its way not to clean rooms first 4 days of trip which is ridiculous. Overall, room way too small.
Stayed 5 nights in Apr 2024
Response from Your stay at Copenhagen Island on 2024/4/16
Dear Audrey,Thank you for your feedback, and thank you for bringing your concerns to our attention regarding the size of our rooms. Our rooms range from 19-32 square meters. We take pride in providing well-appointed and thoughtfully designed rooms that make the most of the available space, to ensure that our guests have a comfortable and enjoyable stay, regardless of the room size.We understand that individual preferences can vary, and we regret if the size of the room did not meet your personal expectations. We encourage you to reach out to our front desk team during your next visit, as they will be more than happy to assist you in selecting a room that better suits your preferences and needs.If you are staying with us for more than one night cleaning is on demand. This means that we will no longer automatically clean your room. If you want cleaning in your room, we will, of course, accommodate your request. You just have to inform our staff in the reception before 10PM the night before. By providing guests with the option to request cleaning, we can avoid unnecessary resource consumption and reduce our overall environmental impact. We apologise for any confusion or miscommunication regarding our on-demand cleaning policy during your check-in. Best RegardsVanessaGuest Relations Supervisor

10/10 Excellent

Jdub

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is absolutely stunning. Its worth spending on balcony water view. The hotel is clean and a 15-18 min walk or 5-9 min bike ride to everything in Copenhagen. They are strict on AC and heating rules in the hotel. Restaurant hours are just ok. Everything else is stunning!
Stayed 5 nights in Apr 2024

10/10 Excellent

Jenny

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel
Stayed 2 nights in Apr 2024

10/10 Excellent

Kyeong-Sook, Evanston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’d stay at this hotel again and again.
Stayed 2 nights in Apr 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good, Awesome buffet breakfast
Stayed 1 night in Mar 2024

10/10 Excellent

Induja, Brampton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view of the water. Great location close to the train station. Clean and lovely room.
Stayed 1 night in Mar 2024

10/10 Excellent

Kelsey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exactly as described. Staff were very accommodating and friendly.
Stayed 3 nights in Mar 2024

10/10 Excellent

Charis

Stayed 1 night in Mar 2024

8/10 Good

Dariia

Stayed 2 nights in Jan 2024

10/10 Excellent

Roberto

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location and nice views
Stayed 1 night in Jan 2024

10/10 Excellent

Mark

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great, functional hotel and close to nearby businesses.
Stayed 2 nights in Jan 2024

10/10 Excellent

Thomas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and very good breakfast.
Stayed 3 nights in Dec 2023

8/10 Good

Sutinah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is 5 mins walkable to nearby shopping mall , train station , Tivoli etc …it is very cosy and has a good buffet breakfast . However , they do not do daily housekeeping .
Stayed 4 nights in Dec 2023

10/10 Excellent

David Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff, great location and quiet. Comfortable room with everything you need and nothing you don't.
Stayed 4 nights in Dec 2023

10/10 Excellent

kristian

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always good
Stayed 2 nights in Dec 2023

10/10 Excellent

Jane

Stayed 2 nights in Nov 2023

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel after our Christmas Party
Reserved a room after our Company Christmas party for my wife and I. The reception was very pleasant and welcoming we will be back it is our favorite hotel in Copenhagen
Stayed 1 night in Dec 2023

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, amenities
Staff were very friendly and helpful. Perfect location by the harbour and beautiful view from the rooms. Sadly, bed headrest and bathroom walls had cracks and flaking paint which should have been spotted. Also the extremely dirty mugs brought to the room from room service. Room could have been better kept in terms of maintenance but overall a lovely stay and walkable into city centre (20mins).
Stayed 2 nights in Nov 2023

10/10 Excellent

Birita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Copenhagen weekend
Nice hotel, Good location 2 mins from the city centre from the metro station opposite. Good shopping mall next door. Hotel was nice and modern with a good breakfast!
Stayed 3 nights in Nov 2023

10/10 Excellent

Simon

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Christopher

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location on the water. Next to shopping and very safe.
Stayed 2 nights in Oct 2023

8/10 Good

Claire Allison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On the water
Stayed 4 nights in Oct 2023

10/10 Excellent

Thadeus

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2023

8/10 Good

Hyeun

Stayed 5 nights in Oct 2023

10/10 Excellent

Dearlie Escanlar, Long Beach

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good customer service, 5 star for the location
Stayed 6 nights in Oct 2023

8/10 Good

Dragonfly77

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff accommodate my request and send me information on how to get to the hotel. Very informative and straightforward. Definitely coming back to Copenhagen Island Hotel once in town.
Stayed 5 nights in Oct 2023

10/10 Excellent

Alistair

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was in a good location. With a 20 minute walk from the centre. Staff were very friendly and accomadating as we asked for a room with 2 singles instead of a double, no problem Hotel was bright and very clean and nreakfast was all fresh with great choice
Stayed 3 nights in Sep 2023

8/10 Good

Benjamin

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was easy to get to, clean, and staff were friendly and helpful. The only negative for me is that it is some distance from the city centre, so you need to factor that in when booking.
Stayed 4 nights in Sep 2023

8/10 Good

Peter

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern, on the edge of business area.
Nice and quiet hotel, not far from business meetings. Breakfast a bit crowded but dinner food options at restaurant were very good.
Stayed 2 nights in Sep 2023

6/10 Okay

Keith

Stayed 2 nights in Sep 2023

6/10 Okay

Rohit

Business traveler
Liked: Cleanliness, staff & service
Rooms on first floor didn’t have any privacy as it was same level as walking path just outside. Room and bathroom was average.
Stayed 1 night in Sep 2023

10/10 Excellent

Malcolm

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a few minor issues, but was compensated, very happy
Stayed 2 nights in Sep 2023

10/10 Excellent

THONG, Rockville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I arrived at the Copenhagen airport around 9am and got to the hotel at 10am or so. I planned to leave my luggage there if no room was available for me. The hotel staff did help me get a room and I really appreciated that. I was able to rest at 4am the U.S. Eastern Time, after an overnight flight from Washington D.C. to Copenhagen. The morning after, I saw a couple with an infant in their arms, seemingly just arrived, exiting the elevator and heading to their room. So I think the staff tried their best to offer early check-in to long distance guests. Room was clean, area was quiet, restaurant had nice view looking toward the city center. Overall, it was a good stay for me!

10/10 Excellent

Karla

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location right on the harbor. A netted off section of the harbor serves as a lovely outdoor pool. Front desk gentleman extremely helpful with detailed directions in using the train to get back to the airport. Hotel has bike rental for $25 a day, but I’d recommend using the donkey app to rent, about 1/3 the price. Also to save money go ahead and add the breakfast buffet at time of booking, it’s much more expensive done Individually
Stayed 3 nights in Sep 2023

10/10 Excellent

Mustafa

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 3 nights in Sep 2023

10/10 Excellent

Jack, Randolph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice view of the Bay
Stayed 1 night in Aug 2023

10/10 Excellent

Rafi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and clean
Stayed 3 nights in Sep 2023

8/10 Good

ELIZABETH, FREEPORT

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Locations
Stayed 1 night in Sep 2023

10/10 Excellent

Nikki

Stayed 3 nights in Sep 2023