「From the minute we stepped in to the lobby, the Sleep Inn in Columbus, Nebraska was a joy to experience. The lobby and adjoining sitting room were well-cared for and beautifully appointed. Tami, at the front desk, was over-the-top helpful and accommodating. Our room was clean and inviting. The coverlet on the bed looked like new, and the bed was comfortable. It was nice having large containers of quality body wash, shampoo and conditioner attached to the shower wall. The breakfast nook had a...
「When we checked in, there was nobody at the front desk for a while, the chairs look old and dirty, there is no electrical plug near the end table and no coffee maker. 」
「Weekend visit. Had a problem with the TV and were not able to fix it I assume because maintenance wasnt working on the weekend. After a day I was switched to another room. Would have been appropriate to have updates from the front desk as to what was happening and when. No offer of a partial refund. Not what I expect from this chain.」
「The only issue I had was at check in. There was only one person working and there were 20 people in line waiting to check in. When it was my turn, I had several rooms that I had booked. It took over 20 minutes just for my rooms. After I was finished my friend behind me checked in, she had a reference #. When she gave it to the person working, she said that I had that reference # and I just checked her in. How did this hotel give her reference # when she called to make a reservation? How did...
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精挑細選搜尋全球約 100 萬間旅宿
