大廳
查看供應情況

哥倫比亞 - 布什河凱富飯店的評分

2.5 out of 5
哥倫比亞 - 布什河凱富飯店
911 Bush River Rd, Columbia, SC

評論

7.6

不錯哦

10 分，有夠讚；1001 則評論中有 324 則" "
8 分，不錯哦；1001 則評論中有 358 則" "
6 分，一般般；1001 則評論中有 173 則" "
4 分，不太好；1001 則評論中有 82 則" "
2 分，很糟糕；1001 則評論中有 64 則" "

7.8/10

整潔度

8.4/10

員工素質

7.0/10

設施服務

7.4/10

住宿環境和硬體

7.0/10

環保程度

評論

10/10 有夠讚

Shannon，Hendersonville

商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Proximity to my work!!
於 2024 年 5 月住了 1 晚
Gs 於 2024年5月16日回覆
Thank you for providing us your feedback

8/10 不錯哦

Mae

家庭旅遊
喜歡：整潔度、設施服務和住宿環境和硬體
Breakfast
於 2024 年 5 月住了 2 晚
Ga 於 2024年5月6日回覆
Thank you for providing us your positive feedback

6/10 一般般

mark

親子旅遊
喜歡：員工素質
不喜歡：整潔度、設施服務和住宿環境和硬體
I did rate as dirty. Let me clarify not dirty but carpet needs replacing facility wide. I do want to thank the front desk staff for the late check-out.
於 2024 年 4 月住了 1 晚
gs 於 2024年4月30日回覆
We apologize for falling short during your stay. Your feedback will be used to address the areas of improvement.

10/10 有夠讚

Syrivia

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 1 晚
Gs 於 2024年4月25日回覆
Thank you for providing us the positive feedback

4/10 不太好

monzell，Union

情侶出遊
喜歡：員工素質
不喜歡：整潔度、設施服務和住宿環境和硬體
They had roaches
於 2024 年 4 月住了 1 晚
Gs 於 2024年4月21日回覆
We apologize for falling short during your stay and we will address your concerns with our pest control so they can make improvements

2/10 很糟糕

Angela

商務旅客
不喜歡：設施服務和住宿環境和硬體
I did not feel safe, many sketchy people walking around. Located near a hospital, sirens all night. A roach crawled through my feet in the bathroom!
於 2024 年 4 月住了 1 晚
Gs 於 2024年4月20日回覆
We apologize for falling short during your stay. We will address your feedback with our team so that we can make improvements

10/10 有夠讚

LATOYA

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
I really enjoy myself. The service was great! Looking forward to coming back.
於 2024 年 4 月住了 1 晚
Gs 於 2024年4月15日回覆
We are pleased you enjoyed your stay with us.

6/10 一般般

Angela

寵物同遊, 家庭旅遊
喜歡：員工素質
不喜歡：整潔度、設施服務和住宿環境和硬體
There was trash all over the hotel grounds, beer bottles, cigarettes, even a pair of panties!
於 2024 年 4 月住了 1 晚
Gs 於 2024年4月15日回覆
We apologize for falling short during your stay. We will address your concerns with our appropriate department so that we can ensure it is handled correctly

10/10 有夠讚

Pamela

於 2024 年 4 月住了 1 晚
Ga 於 2024年5月6日回覆
Thank you for providing us your positive feedback

2/10 很糟糕

Denis

情侶出遊
不喜歡：整潔度、設施服務和住宿環境和硬體
Vraiment décevant. Je ne recommanderais pas cet établissement.
於 2024 年 4 月住了 1 晚
Gs 於 2024年4月12日回覆
We apologize for falling short during your stay. We will use your feedback to make improvements with our team.

6/10 一般般

Severyn

團體旅遊
喜歡：整潔度和員工素質
不喜歡：設施服務和住宿環境和硬體
Place was clean, staff was friendly. Property needs some TLC and upgrading. Air conditioner didn't operate consistently. Felt safe, it was just a place to stay overnight.
於 2024 年 4 月住了 2 晚
GS 於 2024年4月10日回覆
Thank you for providing us your feedback. We will ensure to use the feedback to make improvements

8/10 不錯哦

Robert

情侶出遊
喜歡：員工素質和住宿環境和硬體
Very good clean and helpful staff No dining nearby Shaky neighborhood sign re my car’s safety
於 2024 年 4 月住了 1 晚
Gs 於 2024年4月9日回覆
Thank you for providing feedback so that we can make improvements

8/10 不錯哦

Karen，Aiken

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Friendly staff, clean room, good breakfast selection.
於 2024 年 4 月住了 1 晚
Gs 於 2024年4月7日回覆
Thank you for providing us your feedback

10/10 有夠讚

Zvijezdana

喜歡：整潔度、員工素質和住宿環境和硬體
.
於 2024 年 3 月住了 3 晚
Gs 於 2024年3月30日回覆
Thank you for staying with us and providing a positive feedback

10/10 有夠讚

ariel

於 2024 年 3 月住了 1 晚
Gs 於 2024年3月27日回覆
Thank you for providing us your feedback

10/10 有夠讚

Lynda

家庭旅遊
喜歡：整潔度和員工素質
The bed was very comfortable and the heating/air worked very well. there was mold in the bathroom where a drywall had gotten wet many times-the area was black and unsightly. The breakfast was cold and not well overseen. As the syrup and some other items were empty and no one to ask about them.
於 2024 年 3 月住了 1 晚
Gs 於 2024年3月26日回覆
We apologize for falling short during your stay and we will address your concerns of points with the feedback you have provided to our maintenance and breakfast department.

4/10 不太好

Jenifer

不喜歡：整潔度和住宿環境和硬體
Pictures did not match the reality of this hotel. First of all, the hotel is right in the middle of 3 highway intersection so... it's very noicy and you won't get any rest. The floors are so old, I heard every step of the person staying on the room on top of my room. The furniture is really old and the dheets were dtained. The hallways are so old and gross looking. The only positive side of this hotel is that the breakfast is included, but the food wasn't that good either. Don't waste your money here.
於 2024 年 3 月住了 1 晚
GS 於 2024年3月24日回覆
We apologize for falling short during your stay and we will definitely work hard to make improvements from the feedback you have provided us.

8/10 不錯哦

Gabriel

於 2024 年 3 月住了 1 晚
Gs 於 2024年3月23日回覆
Thank you for providing us your feedback

10/10 有夠讚

James

喜歡：整潔度、員工素質和住宿環境和硬體
My stay was wonderful. Bed comfortable, quiet, and service was awesome! So good I'm staying another night. I finally got me some really good and must needed rest.
於 2024 年 2 月住了 4 晚
Gs 於 2024年2月20日回覆
It was a pleasure staying with us and pleased you enjoyed your stay with us. Looking forward seeing you back when coming to town.

8/10 不錯哦

Crystal

寵物同遊, 商務旅客, 家庭旅遊
喜歡：整潔度和員工素質
The pool was closed and only outdoor. I didn't recieve a check out Statement. The staff was very kind and friendly
於 2024 年 2 月住了 2 晚
Gs 於 2024年2月18日回覆
Thank you for providing us valuable feedback. We apologize for any inconvenience but with booking through Expedia on a prepaid reservation receipts are emailed prior to booking the reservation. We will definitely ensure to use this feedback to make improvements

10/10 有夠讚

Priscilla

商務旅客, 家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The hotel is good. The beds are small. The area around is ugly, I felt insecure, but we arrived in the evening, maybe it's just dark (I hope so).
於 2024 年 2 月住了 1 晚
Gs 於 2024年2月16日回覆
Thank you for providing us your positive feedback from your stay.

2/10 很糟糕

Willie

於 2024 年 2 月住了 1 晚
Gs 於 2024年2月13日回覆
We apologize for falling short during your stay and will use your review to make improvements

8/10 不錯哦

Timothy

Gs 於 2024年3月23日回覆
Thank you for providing us your feedback

2/10 很糟糕

Erika

不喜歡：整潔度、員工素質和設施服務
Roaches infested in my room
於 2024 年 1 月住了 3 晚
gs 於 2024年2月8日回覆
We apologize for any inconvenience that occured during your stay. We will address your feedback with our pest control company to ensure they resolve the issue and properly handle this situation better

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質和住宿環境和硬體
Good price for quick stop
Front desk service was great. Breakfast was sparse yet they still had a full 30 minutes until closing it but never refilled any of the 4 warmers of hot foods which were empty or barely enough for one person. The beds were comfortable but very soft; not for stomach sleepers or someone with a bad back or other issues.
於 2024 年 1 月住了 1 晚
Gs 於 2024年1月24日回覆
Thank you for providing us key feedback and we will ensure to address your thoughts and concerns to make improvements with our breakfast team.

8/10 不錯哦

Jeanne

家庭旅遊
喜歡：員工素質
Decent breakfast. Comfortable beds. Property is tired, but clean. Reasonable pet fee.
於 2024 年 1 月住了 1 晚
GS 於 2024年1月22日回覆
Thank you for providing us valuable feedback so that we can ensure to make improvements.

10/10 有夠讚

Bruce

喜歡：住宿環境和硬體
Ok
於 2024 年 1 月住了 1 晚
GS 於 2024年1月18日回覆
thank you for providing us a positive feedback

2/10 很糟糕

Karen

情侶出遊, 寵物同遊
不喜歡：整潔度、設施服務和住宿環境和硬體
Fire Alarm went off at 12:02 a.m.. Bugs coming from the alarm. We panicked, called front desk because it seemed we were the only one with the alarm sounding, only to find out the phone did not work. We immediately thought there was a fire or something. We had a pet, and we were very anxious. We ended up leaving after getting no where with the front desk. Good by Comfort Inn.
於 2024 年 1 月住了 1 晚
GS 於 2024年1月12日回覆
We apologize for the hotel falling short during your stay and thank you for providing us valuable feedback so that we can address your concerns with our appropriate team as well as our pest control company to resolve issues during your stay.

10/10 有夠讚

Shirley

寵物同遊
喜歡：整潔度、設施服務和住宿環境和硬體
於 2023 年 12 月住了 1 晚
Gs 於 2023年12月20日回覆
Thank you for providing us your positive feedback

8/10 不錯哦

Chandler

喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 12 月住了 1 晚
Gs 於 2023年12月18日回覆
Thank you for providing us your feedback

8/10 不錯哦

Michael

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Staff is fantastic
於 2023 年 11 月住了 2 晚
GS 於 2023年12月5日回覆
thank you for providing us your feedback.

8/10 不錯哦

Nelson E

家庭旅遊
喜歡：整潔度、員工素質和設施服務
Found large bug in bathroom
於 2023 年 11 月住了 1 晚
Ga 於 2023年11月14日回覆
Thank you for providing us your feedback

6/10 一般般

Michelle

喜歡：整潔度和員工素質
不喜歡：住宿環境和硬體
Rundown area. Hotel needs updates
於 2023 年 11 月住了 1 晚
Gs 於 2023年11月11日回覆
We apologize for any inconvenience and we e will use your feedback that you have provided to ensure on making improvements.

10/10 有夠讚

Christopher

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Very nice
Hotel was nice. Staff we all very friendly. Would definitely stay again.
於 2023 年 10 月住了 4 晚
gs 於 2023年11月1日回覆
We greatly appreciate your positive feedback you have given us from your recent stay.

8/10 不錯哦

EmAuRi

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 10 月住了 1 晚
GS 於 2023年10月31日回覆
Thank you for staying with us and completing your survey.

6/10 一般般

Wayne

情侶出遊, 寵物同遊, 家庭旅遊
喜歡：員工素質
Staff was nice. Room was a bit pricey.
於 2023 年 10 月住了 1 晚
GS 於 2023年10月22日回覆
Thank you for providing us your feedback and we will ensure to review and make improvements

10/10 有夠讚

Shirley

寵物同遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The staff was very nice and helpful.
於 2023 年 10 月住了 1 晚
Gs 於 2023年10月20日回覆
Thank you so much for providing us your feedback

10/10 有夠讚

Debbie

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Just little things carpet could use a cleaning in hallways and rooms that’s really about it place was good
於 2023 年 10 月住了 1 晚
Gs 於 2023年10月20日回覆
Thank you for providing us a positive feedback and we will ensure to address that matter also

6/10 一般般

Mary

家庭旅遊
喜歡：員工素質和客房舒適度
不喜歡：住宿環境和硬體
Service folks were great. Facility was not. Problems with toilets. Shower. Facility very dated.
於 2023 年 10 月住了 5 晚
Gs 於 2023年10月18日回覆
We apologize for any inconvenience that occurred during your stay. We will address your concerns with our team to make improvements

6/10 一般般

Karen

家庭旅遊
不喜歡：整潔度和住宿環境和硬體
The room was clean enough but the hotel felt overall dirty and worn out. I would not opt to stay in a Comfort Inn again.
於 2023 年 10 月住了 1 晚
gs 於 2023年10月15日回覆
apology for any inconvenience that occured during your stay but we will use the feedback you have provided to make improvements and properly train the staff.

10/10 有夠讚

carlos

家庭旅遊
喜歡：員工素質和設施服務
Check in was fantastic! We were allowed to check in as soon as our room was ready.
於 2023 年 10 月住了 1 晚
GS 於 2023年10月15日回覆
We are pleased you enjoyed your stay and we were able to meet your requests for early check in.

10/10 有夠讚

Beth

於 2023 年 10 月住了 1 晚
GS 於 2023年11月4日回覆
Thank you for providing us a positive feedback

10/10 有夠讚

Nicholas

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great value. While traveling needed a place to stay. Though it showed a little wear and tear it was repaired and kept up nicely. Staff was very nice and it came with a nice breakfast. 8 miles from the highway so close, clean and quiet. The price was great. Its not the Ritz but an excellent value. I will stay again next time I pass thru.
於 2023 年 10 月住了 1 晚
Gs 於 2023年10月10日回覆
We definitely appreciate your compliments of our property and value your stay.

4/10 不太好

Jason

商務旅客
不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Stay at Hampton Inn instead
Start with the stained carpets and musty-dingy odors in the room. The towels are thread-bare and stained. I woke to discover small roaches in the sink and ants around the bathroom. This hotel is in desperate need of renovation.
於 2023 年 10 月住了 1 晚
GS 於 2023年10月6日回覆
we apologize for any inconvenience that you experience during your stay. We will address your concerns with our team to ensure we resolve and properly train the staff.

8/10 不錯哦

Chameka

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 9 月住了 1 晚
GS 於 2023年10月1日回覆
thank you for providing us your feedback

2/10 很糟糕

Jody

家庭旅遊
不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Bad choice
Room was dirty, towels had holes, mold in bathroom. A group of people were sitting outside the entrance door in chairs drinking alcohol
於 2023 年 9 月住了 1 晚
Gs 於 2023年9月30日回覆
We apologize for any inconvenience that you experience during your stay and we will address your concerns with our team to ensure we address the matters diligently.

2/10 很糟糕

Lesa

情侶出遊
不喜歡：員工素質、設施服務和住宿環境和硬體
As we pulled into the parking lot, the first thing we saw was the outdoor pool. It was green, the patio furniture was broken and it looked like it should be condemned. We were concerned about the safety/security of the area and limited staff at the hotel. We left and did not spend the night. We requested a refund for our 3 night reservation. So far we have received credit for 2 nights.
GS 於 2023年9月30日回覆
We apologize for any inconvenience that you experience but we will address your concerns to ensure we address and resolve your concerns.

10/10 有夠讚

Ramon

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Great customer service, hope to be back again.
於 2023 年 9 月住了 3 晚
Gs 於 2023年9月23日回覆
Thank you for providing us your positive feedback and pleased you enjoyed your visit.

10/10 有夠讚

Elizabeth

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
All I can say is the customer service was great from check-in - check-out.
於 2023 年 9 月住了 1 晚
Gs 於 2023年9月7日回覆
Thank you for providing us your feedback

10/10 有夠讚

Tyler

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Nice place for a quick overnight stay
The lady at the front desk who checked us in was very friendly and nice. Our bed was comfortable and our room was clean. The hotel was right off the interstate which was very convenient for my wife and I. The breakfast was good as well.
於 2023 年 9 月住了 1 晚
gs 於 2023年9月6日回覆
we value your positive feedback you have provided and will share it with our team as an encouragement.