Disappointing and Unhygienic Stay – Left Early Without Refund
My family and I originally planned to stay at this location for a week, but we had to cut our trip short after just a few days due to unacceptable conditions. Upon arrival, we immediately noticed the room was not clean. I had to purchase my own cleaning supplies and clean the space myself — not something anyone expects to do after checking into a hotel.
Even worse, shortly after settling in, we discovered bugs crawling around the room, especially near the air conditioning unit and kitchen area. I spent nights staying awake just to kill bugs and make sure they didn’t crawl on my wife or daughter. Needless to say, I got no rest or peace during our stay.
When we decided to check out early due to these issues, we were told we would not be refunded for the remaining days. This was incredibly frustrating given the poor quality and distressing conditions we experienced.
I do not recommend staying here unless cleanliness and peace of mind are not priorities for you. I hope management takes these issues seriously moving forward.