Reception
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Reviews of Comfort Inn Premier

3 out of 5
Comfort Inn Premier
44 Bellingen Road, Coffs Harbour, NSW

Reviews

8.0

Very Good

Rating 10 - Excellent. 130 out of 389 reviews" "
Rating 8 - Good. 166 out of 389 reviews" "
Rating 6 - Okay. 58 out of 389 reviews" "
Rating 4 - Poor. 24 out of 389 reviews" "
Rating 2 - Terrible. 11 out of 389 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

MICHAEL

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Fran on 2024/2/28
Thank you Michael - hope to see you again soon

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room nice & clean bed comfy air con good.
Stayed 1 night in Feb 2024
Response from Fran on 2024/2/2
Thankyou Michael, we appreciate the lovely review - hope to see you again soon.

4/10 Poor

Marcel

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Fran on 2024/1/21
If you ever have a problem come see Reception - we are here to help.

8/10 Good

Linda

Liked: Amenities
Stayed 1 night in Jan 2024
Response from Fran on 2024/1/21
Thankyou Linda

8/10 Good

Jodie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from fran on 2024/1/21
Thankyou Jodie

8/10 Good

Sharon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place for a one-night stay to break up a trip. Being just off the main road was pleased to find it was quiet. Room was large and had all the basic amenities we needed for a stopover. Would stay again.
Stayed 1 night in Dec 2023
Response from fran on 2024/1/21
Thank you for the lovely review

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
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Stayed 1 night in Dec 2023
Response from Fran on 2024/1/21
Thankyou David

8/10 Good

Barry

Traveled with family
Liked: Cleanliness, staff & service
Older style motel that served its purpose as a stopover between Sydney and Brisbane. Very clean with helpful staff and right off the highway so it was convenient and quiet.
Stayed 1 night in Dec 2023
Response from Fran on 2024/1/21
Thankyou Barry

6/10 Okay

troy

Business traveler
Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023
Response from Fran on 2024/1/21
Thankyou Troy

8/10 Good

Rob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room had plenty of space. The bathroom was well set out with room for toiletries net to the sink. The shower had plenty of room, unlike other hotels I've stayed in. Very pleasant overall.
Stayed 1 night in Nov 2023
Response from Fran on 2023/11/28
Thankyou Rob, we appreciate you staying with us and the lovely review.Hope to see you again soon.

8/10 Good

Rob

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
didn't like being next to a smoking room
Stayed 1 night in Oct 2023
Response from josh on 2023/10/15
very sorry you had neighbours who smoked but we do not have any rooms that we alow any guests to smoke inside of.

8/10 Good

Patricia

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and quiet. Staff were friendly.
Stayed 1 night in Sep 2023
Response from Fran on 2023/10/3
Thank you Patricia, we appreciate your comments and look forward to seeing you on your next travels.

4/10 Poor

Andy

Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
On very noisy road, woke by next door at 12pm and again at 6am. Building very shabby but room inside was okay.
Stayed 1 night in Sep 2023
Response from Fran on 2023/10/3
Thank you Andy, Unfortunately our requests of a quiet arrival if arriving late dont always get heard.We appreciate you staying with us!

10/10 Excellent

Ramanjit

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Sep 2023
Response from Fran on 2023/9/16
Thankyou Ramanjit, we appreciate the review. Look forward to seeing you again.

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities
We have stayed in many different motels on the main road through Coffs but like the location of Comfit In, very accessible, reasonably quiet and much quieter than many of the others. Clean and comfy.
Stayed 1 night in Jul 2023
Response from Fran on 2023/7/7
Thankyou Roger - we appreciate your time in giving us a lovely review.Thankyou for staying with us!

6/10 Okay

ISOBEL

Traveled with partner
Liked: Cleanliness, amenities
It was very noisy with traffic and very difficult to get in and out as the traffic was so busy.
Stayed 3 nights in Mar 2023
Response from Fran on 2023/4/3
Thanks for the review Isobel, we appreciate you staying with us!

8/10 Good

Debra

Stayed 1 night in Mar 2023
Response from Fran on 2023/3/21
Thank you for the review Debra, we appreciate you staying with us!

6/10 Okay

Joann

Liked: Cleanliness, staff & service
Older motel . No housekeeping on weekends. But has microwave, dishes, refrigerator, air conditioner. Not too much noise because on main road . Less than 1 km from downtown stores and 1/2 km from greyhound bus stop
Stayed 4 nights in Mar 2023
Response from Fran on 2023/3/7
Thankyou for staying with us Joann!

6/10 Okay

Courtney

Stayed 1 night in Feb 2023
Response from Fran on 2023/2/24
Thank you for Staying with us!If you need assistance please come to Reception, we are here to help

6/10 Okay

Janis

Traveled with group
Liked: Cleanliness, staff & service, amenities
Friendly staff
Stayed 1 night in Jan 2023
Response from Fran on 2023/2/6
Thank you for staying with us!

8/10 Good

kristen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient for the overnight stay between destinations.
Response from Fran on 2023/1/23
Thank you, we appreciate you staying with us!

4/10 Poor

Kristina

Disliked: Cleanliness, amenities, property conditions & facilities
Response from Fran on 2023/3/6
Appreciate you staying with us! If you have any problems please come see us at Reception .

6/10 Okay

Samah

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Fran on 2023/3/7
Thankyou

10/10 Excellent

Sylvia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Response from Fran on 2023/1/10
Thankyou Sylvia

8/10 Good

Denice

Stayed 4 nights in Jan 2023
Response from Fran on 2023/3/7
Thank you Denice for the review.

8/10 Good

Stefanie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable, convenient location for a halfway stop on the way from Sydney to Sunshine Coast at a reasonable price.
Response from Fran on 2023/1/10
Thankyou Stefanie, we appreciate you staying with us! and your lovely comments.

8/10 Good

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room had been renovated and was very clean and well presented.The entrance to the motel needed a coat of paint.
Response from Fran on 2023/1/9
Thankyou John, appreciate your feed back and patronage. The entrance of the Motel is under repairs due to storms and a large truck.

6/10 Okay

Claudia

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Mattress was terrible and pillows were not great. Shower screen mouldy and just run down in general.
Stayed 1 night in Jan 2023
Response from Fran on 2023/1/9
Thankyou Claudia for your feed back. It would be nice if you could mention this to us before you left so we know about these problems.We are hear to help - come talk to us, so we are able to help you.

10/10 Excellent

Georgios E, Roselands

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2023

6/10 Okay

Penelope

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The lady at reception was very nice but if you get the Standard Queen Room it is very very old at the back. I had paid over $200 a night. It at least had a good aircon and was clean but know if you want a nice modern room you need to get the most expensive renovated ones not standard. Getting in and out of the drive is dangerous and if travelling north you have to head back to Coffs and try and get into right lane immediately to do a u turn at next lights. Wouldn’t stay again, if they renovate the old units I might try again.
Response from Fran on 2022/12/29
Thank you for the review Penelope, we appreciate your thoughts. Traffic is busy in Coffs Harbour at this time of year. If heading North from Motel it is just a left turn onto highway from Motel driveway. If heading South there is a break in the medium strip and a quick turn right onto highway..Thank you

8/10 Good

Ray

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022
Response from Fran on 2022/12/26
Thankyou for the review, we appreciate you staying with us!

8/10 Good

Anthony

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great
Response from Fran on 2022/12/18
Thank you, we appreciate you staying with us!

8/10 Good

gale

Traveled with partner
Liked: Cleanliness, staff & service
Ideal for a stop over. Close to pacific highway so there is some road noise Breakfast packs available in reception. Staff helpful and friendly
Stayed 2 nights in Nov 2022
Response from Fran on 2022/11/20
Thank you for the lovely review, we appreciate you staying with us!

8/10 Good

Jillian

Traveled with family
Liked: Staff & service, property conditions & facilities
Lovely and accommodating staff, and decent facilities. Older style, but comfortable and clean.
Stayed 1 night in Nov 2022
Response from Fran on 2022/11/20
Thank you for the lovely review, we appreciate you staying with us!

10/10 Excellent

Andrew

Stayed 1 night in Oct 2022
Response from Fran on 2024/1/21
Thankyou Andrew - we appreciate your review

10/10 Excellent

Vicki

Stayed 1 night in Oct 2022
Response from Fran on 2024/1/21
Thankyou Vicki - we appreciate you staying with us and the lovely review

8/10 Good

James

Stayed 1 night in Sep 2022

10/10 Excellent

Lynne

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and convenient location. No room service so difficult to arrange meals when tired from travel.
Stayed 1 night in Sep 2022
Response from Fran on 2022/9/23
Thank you for the review Lynne - we appreciate you staying with us!

10/10 Excellent

Steve

Stayed 2 nights in Sep 2022

8/10 Good

Trevor

Liked: Staff & service, amenities, property conditions & facilities
Pleasant room that is showing its age
Stayed 1 night in Sep 2022
Response from Fran on 2022/9/5
Thankyou for the review Trevor, we appreciate you staying with us!

6/10 Okay

Nicole

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
The property was clean and the service was spot on. The noise from trucks through the night was not a comfort inn place for a great sleep.
Stayed 1 night in Aug 2022
Response from Fran on 2022/9/3
Thank you for the review Nicole, we appreciate you staying with us..

10/10 Excellent

Barry

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First rate service, thanks again. Always a pleasurable and friendly stay.
Stayed 3 nights in Jul 2022
Response from Fran on 2022/7/18
Thank you for the review Barry, we appreciate you staying with us!

10/10 Excellent

PETER

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located right n the Highway there is some slight road noise but for me that only takes off one point for an otherwise 9/10 score card.
Stayed 1 night in Jun 2022
Response from josh on 2022/6/20
thank you very much for your awesome review :)

4/10 Poor

penelope

Traveled with partner
Disliked: Amenities
It looked better on line!
Stayed 1 night in Apr 2022
Response from Fran on 2022/5/11
Thanks for the review Penelope - if at any time you are not happy , Please come to reception for assistance.

8/10 Good

Angela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to find location which was relatively quiet.
Stayed 1 night in Apr 2022
Response from Fran on 2022/4/27
Thank you Angela for the lovely review - We appreciate you staying with us!

10/10 Excellent

Barry

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2022
Response from Fran on 2022/4/27
Thank you Barry, for the great feed back - we very much appreciate you staying with us!

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Apr 2022
Response from Fran on 2022/4/26
Appreciate you staying with us!

10/10 Excellent

Brittany

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an emergency accommodation for us, as we needed to stay the night in Coffs. We were going to check in late and after we had rang to let reception know, they left our key in the security box and sent a text with the code. We really appreciated this. The room was clean and bed comfy; just what we needed. It was quiet as well. Would recommend.
Stayed 1 night in Apr 2022
Response from Fran on 2022/5/11
Thankyou for the lovely review Brittany, we appreciate you staying with us.

10/10 Excellent

Meredith

Liked: Staff & service, amenities, property conditions & facilities
Friendly service. Clean comfortable room.
Stayed 1 night in Apr 2022
Response from Fran on 2022/5/11
Thankyou for the lovely review Meredith - We appreciate it.

6/10 Okay

Heidi

Traveled with family
Liked: Cleanliness, staff & service, amenities
Air conditioner remote was unable to be located and therefore, no air-conditioning control.
Stayed 1 night in Apr 2022
Response from Fran on 2022/4/26
Thank you for the review - we appreciate you staying with us!