Find Family Hotels in Clwyd

"Very disappointed with cleanliness of the patio area in front of the hotel. So much dirt on the artificial grass . Very off putting to sit there. The korean style chicken burger was so overcooked that I failed to cut it with a knife. The bed was also poor. Half the mattress was sacked through so no comfortable sleep. Bathroom was very small, shower did not drain quick enough for the flow of water. "

"Lovely hotel, stayed several times, always nice and quiet at night, good bed and lovely breakfast"

"Room and bedroom were lovely, french doors with garden outdoor view , you would not expect that from the front door of your room and the front area , bit shabby and dated, saying that bathroom very dated was clean but could do with modernization. Pool was my biggest let down, small very busy and again generally little shabby , temp was good , but I didn't stay in for long , on our visit jacuzzi was full of young lads , all friends couldn't get near it . Quite a walk to breakfast from our room/ chalet, so took car ( disabled) breakfast very basic , can't say much more, not memorable. The area is beautiful, river and scenery, cute shops , obviously expensive, train area good place to visit , enough places to eat and get coffee , we come back regularly so great place. Carpark is broken up deffo needs attention. ."

"Normally excellent but first time at this Village and was a little lacklustre "

"staff were very friendly and welcoming rooms were spacious and very clean the hotel is right on the sea front and all shops and bars are all close by"

"We had a lovely welcome at reception, and we had booked a Spa afternoon before our check in . The welcome was not as forthcoming at the Spa , and it seemed a little disorganised. Be aware that if the hot tub is cancelled due to the weather , you will not get a refund, apparently it’s in the T’s & C’s . The room was lovely if a little tired as some other areas were as well , granted it’s an old building , but the maintenance was a little lacking . The service and welcome at the restaurant was very good for evening meals and breakfasts . A couple of criticisms , the wine glasses could nicer , not ordinary glasses , especially as your spending £60 on a bottle of wine . The other was at breakfast, the plates were in a cabinet , which initially I thought was for heating the plates . This wasn’t the case , the plates were freezing and your breakfast was soon cold . "