This place was absolutely fantastic! I travel around a fair bit. I had the best sleep I have had in any hotel, black out curtains, cool, not just quiet..silent! No banging doors and creaky floor boards and the comfiest bed and pillows.
Beautiful views of the surrounding water wildlife and building itself to wake up to. Everything worked and made the stay easy, spacious parking, easy warm showers..no faffing, spacious well designed rooms. Clean, friendly staff and excellent facilities. I came to stay for work but will come back just to relax in the hotel for pleasure! Great place, great price.
Simon
於 2024 年 5 月住了 2 晚
6/10 一般般
Mary Angeline
寵物同遊, 團體旅遊, 親子旅遊
2024年5月28日
喜歡:整潔度和設施服務
不喜歡:員工素質
The rooms are clean but needs updating. No fridge and air-conditioning for standard rooms. Room Service is Disappointing. The only way to order food is through their online portal. They said food will be delivered between 35 to 45 mins. But it took them more than 2 hours and 2 follow up calls with reception to deliver our food. The hotel is very secluded so deliveries from outside restaurants are not available. The kids were starving and it was really late when we received the food. No apologies, reasons for delay and compensation for the inconvenience offered. Such a shame as the hotel itself is lovely and the reception staff seem welcoming. Their online portal is a good idea if only it is executed efficiently and effectively.
Mary Angeline
於 2024 年 5 月住了 2 晚
8/10 不錯哦
Jean
2024年5月25日
Great choice at breakfast lovely room
Jean
於 2024 年 5 月住了 1 晚
6/10 一般般
Stacey
2024年5月21日
喜歡:整潔度和員工素質
Stacey
於 2024 年 5 月住了 1 晚
8/10 不錯哦
Mike
商務旅客
2024年5月14日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The property was impressive with the room being quite a good spec. Huge windows offered a lovely view of the lake area and the stand up fan offered relief from quite a stuffy evening. There were some quality amenities and facilities on site too.
The parking was ample but even the closest areas required a sizable walk to reception and that is including the disabled parking bays.
The biggest disappointment for me was the dining experience. I ordered a starter and main. The starter took a while to get to me and once finished, it took another 30 minutes for the main to arrive which was quite frustrating as I was hungry once sat down. I appreciate it may have been busy but I still think the service could have been improved upon.
Breakfast was set up nice and I was shown to a table before participating in the buffet. The food was quite tasty and well cooked but it was overshadowed by the so-called apple juice which had this awful metallic aftertaste which lingered long on the palate and detracted from the taste of the food just consumed.
Overall everything was pretty good but the dining meant this review lost out on a star which otherwise would have been a 5 star experience.
Mike
於 2024 年 5 月住了 1 晚
10/10 有夠讚
Peter
情侶出遊
2024年5月7日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Excellent value through Expedia. Staff were really friendly and the room was a good standard. Only thing we’d change is the curtains which didn’t block out the light.
Peter
於 2024 年 5 月住了 1 晚
8/10 不錯哦
Theresa
情侶出遊
2024年5月6日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
All round hotel, clean, tidy and comfortable. Spa facilities, dining options and walks around the area.
Theresa
於 2024 年 4 月住了 2 晚
10/10 有夠讚
Sally
家庭旅遊
2024年5月6日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Lovely place ,friendly staff, nice location to explore cotswolds area.
Sally
於 2024 年 5 月住了 2 晚
8/10 不錯哦
Diah
情侶出遊
2024年4月30日
喜歡:員工素質和住宿環境和硬體
It’s right on the water and it’s walkable. The room is a standard room, but the bed is comfortable and clean. The price is reasonable for the area. The Buffett breakfast is ok.