Find hotels near Cinemark Mesa 16, Phoenix from NT$2,530

"This property is clean my room had a kitchenette fully stocked with pots and everything the rooms are spacious the staff is very friendly and helpful and check in was very easy."

"Internet was good, pool was good, room was average. "

"Max at the front desk was wonderful and very helpful. He was busy keeping the breakfast full. "

"Rooms are very messy and ugly "

"Super staff, the Sheraton Mesa at Wrigleyville West has just gotten better and better since the pandemic. Everything is open and clean. "

"We were greeted as we entered the lobby. Our room was ready and clean when we arrived. Breakfast here is so good and the staff at breakfast are wonderful!"

"Stay away! "

"The check in was confusing, they send a txt msg with a link. I have my phone set to filter unknown senders and didnt get the msg ahead of time. Once there, there is no one in the lobby nor instructions on what to do. I had ask a person walking by. Once I called their customer service they resent the link and I registered, which takes 3min to process. The registration process seems to purposely try to trick the user into clicking on a small non refundable damage charge by having it in big bold outline, and only putting large refundable deposit in small letters below. which are covered by the "accept cookies" screen. Once in the room there was a odd smell in it, the sofa bed was somewhat stuck and wouldnt close without extra help forcing it in. There was no extra sheets nor pillows for the sofa bed. There is only once trash can in the room, it was a small one in the bathroom. The closet hardware was held together by painters tape. Finally, the upstairs inhabitant could be clearly heard as they dropping things and ran around all night. Finally the bed and sofa bed had small stains on it. For a one night stay it was decent but I wouldnt return again."

"Asked for late checkout and was told yes. Came back to the hotel to find out staff went into my room and without permission went through my family’s belongings. I asked to speak to a manager and was told they didn’t have one on duty. I will never stay there again "