Find hotels near Cinemark Century San Mateo 12, San Francisco from NT$3,107

"Our stay at Crowne Plaza was overall average and unfortunately did not fully meet expectations. The biggest issue was at reception — one of the front desk ladies was quite rude and not welcoming, which created a poor first impression. Customer service at check-in should feel friendly and helpful, but that was not our experience. Housekeeping and cleanliness also need improvement. The room had a noticeable bad smell, and the carpet did not appear clean. Overall cleaning standards were below what we expected from a hotel of this level. Breakfast was another disappointment, as the same items were served every day with very little variety. Additionally, no complimentary water was provided in the room. When I asked reception, I was told to purchase a small bottle from the vending machine for $3, which felt unreasonable for hotel guests. One positive point: the kitchen staff were excellent — polite, helpful, and hardworking. They were the highlight of our stay. Overall, the experience was average, and improvements in customer service, cleanliness, and guest amenities would make a big difference."

"It was good "

"Parking was adequate, but tight. Overall we got our value for the money"

"Great place to stay. Convenient "

"Breaking had few options only"

"Very nice people"

"Great free breakfast and free parking. Close to the airport. Cons small double beds would have preferred queens. Comforters could use an upgrade many loose threads. "

"The only god thing about the hotel was the staff. They were exceptional. "

"They have make to order omelets or you could do an egg scramble. Some days.It's sausage some days it's bacon, and potatoes. They have oatmeal,cereal options. Fresh fruit, muffins and pastries. Bread you could toast, bagels, milk juice, coffee. Pancakes some days or French toast sticks. They have complimentary alcoholic beverages each night.The pool is the warmest pool I have ever been in! I will say some of the rooms could use. Maybe a little updating, like there's some staining on the walls and ceiling, some chipping in the bathroom. overall, it was a great stay. And the rooms are quiet and it was a great view of the bay!!"