"Superb breakfast and dinner. Really fine establishment. Bilingual staff made the stay all much better. Beautiful room with in room onsen. Fabulous location, right by Lake Ashie with the boat and cable car excursions. Terrific in every way."
"Perfect place to stay. Its so clean, the staff is friendly, there is free shuttle by the hotel to/from Kawaguchiko station every 10 mins which takes literally 2 mins. Breakfast is included, very close to the kawaguchi lake. Highly recommended."
"Nice hotel, very clean. Helpful staff. 10 minute walking from subway station. Lots of dining options, but no public bath and need to pay extra for the pool. Second stay there, would return. "
"The hotel description is very misleading. The rooms are extremely small, and the double room is one tiny bed (the same size as one bed in a twin room). The decor is extremely outdated, the bathroom is tiny, and you cannot change the heating in the room by yourself meaning it is either too cold or too hot. You need to call reception to adjust the temperature. The Onsen was fine. Definitely very overpriced for what you get."
"Spacious room with comfy bed and excellent amenities. The room was too hot on arrival. Staff was very helpful and friendly. Bar and restaurant looked ok but very quiet. Used complimentary drink vouchers for a quick beer but nothing made us want to linger. Hotel was a 15min walk from the rail station so easy to get to trains that go to the Alps."
"This is a beautiful hotel set up on the hill above Lake Yamanaka with a gorgeous view of My Fuji (when not raining)! We only spent one night, but would definitely stay here again! The room was clean and comfortable, the building was clean and maintained, and the breakfast buffet was fantastic!"