「Can't say enough about ALL the staff! Seriously, all of them. Everyone went out of their way to accommodate and happily doing it.
Suite was appointed beautifully and exceeded our needs. Reverse Osmosis water and ice available on every floor. Complimentary cold, bottled water, morning coffee & tea, afternoon refreshments, WSJ. A lot of little touches that add up to make a big difference, but again, the staff was amazing! 」
「This was a wonderful, last minute stay for us. The hotel is fairly new but it exudes a 1920's art deco charm. The food in the hotel restaurant, Lumiosa, is exquisite, and the rooftop bar has three separate patios plus interior climate-controlled seating. The rooms are very tastefully decorated and the bathroom has plenty of shelving space.
The staff is outstanding. Each of the employees that we came in contact with, be it the host, servers, valet, reception or cleaners, were exceptionally...
「Cute little hotel. Perfect location. Very close to Biltmore and reasonably priced. Huge rooms. Very clean. Honestly very surprised on the size of the homeless population in Asheville. Does not reflect the hotel by any means but just something we noticed. 」
「Staff was attentive.
The room was not up to standard when it came to cleanliness, particularly the bathrooms with soiled curtain and dirty floor. Also, the towels where stained and 1 bed sheet was ripped. The room smelled like cigarette smoke.
We noticed that a few rooms from ours, they were cooking in the room with a portable electric skillet.
」
「Very conveniently located in the heart of downtown Asheville. The hotel was very clean and convenient. The lovely decor and amenities were certainly a plus. 」
「Very nice hotel and great location. Clean and very friendly staff. Pool area should be kept cleaner and someone should monitor folks that have been over served at the pool. Roof top bar is a wonderful perk. The only negative is that they charge for parking. The lot was never totally full even on July 4th weekend. Didn’t mind too much until I was charged for the day that we checked out. Fair to only charge per night, not day.
Don’t let that deter you. Nice place!」
「We stayed at the Inn on Biltmore Estate from Thursday through Saturday morning, and our experience was nothing short of exceptional. Our visit coincided with the 4th of July, and the fireworks display on Friday night was absolutely breathtaking — a highlight we’ll never forget!
From the moment we arrived, the staff made us feel welcome and well cared for. Every single person we encountered was warm, professional, and eager to help. While we wish we could remember all their names, a few really...