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The staff were amazing. They went above and beyond to please. Using Uber is fast, clean, and cheap for all excursions. The Concierge team arranged any activity and we so very helpful. Most questions and requests could be asked and replied via what’s app- which helped a lot without Spanish translations. We came for the 2023 Pan AM Games to support our athlete daughter and the whole staff cheered us on! They even surprised us with a late night treat of balloons, a framed photo of her, and...

Beautiful hotel boutique. Home away from home Breakfast is awesome

Hyatt Santiago Vitacura is a great hotel- the room was very spacious and had amazing views of Los Andes. The staff was very friendly and responded to many of our questions providing recommendations about the area and clarifying any questions we had.The hotel is in a great area (safe and modern). We used Uber for transportation and worked well

Super location. Modern and clean design. Top Floor is a great place to hangout or conduct business meetings. Friendly stuff and buffet breakfast add good value for our stay. 4 bottles of water and 4 coffee pods are included in every room no matter how many nights are booked.

Love the new addition of the game room next to the pool. Staff are super friendly and helpful. We were efficiently helped with dinner reservations and changes to our ski excursion. We also love the extras - a bottle of wine and a sandwich this time, but it’s litterally the luck of your draw. Last time we received free buffet breakfast and wine. A great place to stay. And well-locates just next to a shopping mall

East end of Santiago. Easy walk to park and shopping. Great staff. Nice hotel restaurant. Subway line across the street.

ALMOST PERFECT. Great price, clean modern, beautiful. Great service. Two issues, one is no way to boil water in the room. Bathroom has very little privacy... and sound travels :)

La mejor relación precio calidad de todo Santiago

The hotel is well located in a desirable area. The staff is very attentive and helpful. The amenities are comparable to a 5 star hotel. The spa area is Inviting and relaxing after a nice work out? The bar area is an enjoyable place to greet and meet other hotel guess and compare the day trip experiences.

Es un hotel muy bueno, con buena vista, el personal atento me ayudaron con un inconveniente rápidamente, el desayuno es bueno, excelente hotel

The hotel was and the staff was very helpful. We had a ride to the airport booked with the desk but when it wasn't on time, the staff wanted to book us with their own costlier ride. They claimed not to know what the ride - Viptour- was. Glad the ride showed up 20 min late. and we didn't rebook with the hotel for twice+ the cost. Because the hotel was so far from city central we learned to take the Metro (easy) but we were always 1st loaded on to city tours with Touristour and had a long ride to...

Hotel was very clean and modern. Staff was very friendly and catered to your needs. Great location and walking distance to a lot restaurants, metro and shopping.

I like this place we'll locate it

Great hotel! No complaints.

The service my wife and I received was excellent, especially from Mr. Alfonso and Ms. Alison, who assisted us even before our arrival. Throughout our one-week stay, they were always helpful in recommending activities and places to visit in Santiago. The location is excellent, in a quiet neighborhood and very close to the metro station, making it a great choice for those who wish to use public transportation. We would definitely stay at this hotel again on our next visit to Santiago!

Friendly staff, clean, greatest breakfast I have ever had. Safe nearby area and convenient location for many things

El hotel es bonito y muy limpio, los personales son muy amables y eficientes