Nice room, staff was friendly and was a nice easy stay!
Phillip
於 2025 年 5 月住了 2 晚
2/10 很糟糕
Holly
家庭旅遊
2025 年 8 月 8 日
不喜歡:設施服務和住宿環境和硬體
Terrible hotel. Stay away. The staff is awful especially the maid staff. We ran out of towels before everybody could take showers so I sent my son (18) to ask the front desk for more. They told him they didn’t have any and basically we were SOL. I’m not happy about this. What do they expect us to do? Dry off with hand towels. What hotel has a front desk without access to any towels. Unbelievable. So I personally went up. I was kind and ask them to get ahold of house keeping so we can get towels. Apparently this was a huuuuuuuuge deal. So we waited…. And waited….. and continued to wait. So I called and asked when they would be delivered. She wasn’t sure. Shocking. Finally the guy brought us some but with the worst attitude. Not only did he roll his eyes, he walked away as I was thanking him. So, we head out and spend the day in Chicago. I want to note that before we left I ENSURED there was no any indications that we didn’t want our room cleaned. This is our 4th night here and we haven’t had a problem. Well we came back after 9PM and our room hadn’t been touched. It was exactly the same as we left. I can 100% tell it it was that rude housekeeper that was trying to “stick it to me.” So I called the front desk and she said there was nothing she could do but she told me they would come tomorrow. That would help when we want to take showers in the morning before we head out! I absolutely expect management to contact me to make this right.
Holly
於 2025 年 8 月住了 4 晚
8/10 不錯哦
Stephanie
2025 年 8 月 7 日
喜歡:整潔度、員工素質和住宿環境和硬體
It was fine for an overnight stay.
Stephanie
於 2025 年 8 月住了 1 晚
8/10 不錯哦
bennie
情侶出遊
2025 年 8 月 4 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Close to my destination
bennie
於 2025 年 8 月住了 1 晚
2/10 很糟糕
Ty
商務旅客
2025 年 8 月 3 日
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great bed, terrible service. These guys scam charged me for almost the same rate as the room. I didnt even book through them, it was Expedia.
WATCH YOUR BANK ACCOUNT IF YOU STAY HERE!
Ty
於 2025 年 7 月住了 1 晚
6/10 一般般
Salvatore
家庭旅遊
2025 年 8 月 3 日
不喜歡:設施服務和住宿環境和硬體
You are paying for the location. The place is rundown.
Salvatore
於 2025 年 7 月住了 1 晚
8/10 不錯哦
Jessica
2025 年 8 月 3 日
喜歡:整潔度和員工素質
Ok
Jessica
於 2025 年 7 月住了 1 晚
8/10 不錯哦
Mai
2025 年 8 月 2 日
When I extended another day to my room, I wasn’t told that I will need another key card until the one that I had for my 1st day staying wasn’t working. Also, I wasn’t given a new authorization letter to park my car and it would’ve been an issue. It would’ve been helpful and easier that they know how to remind the customers the policy information to prevent any problems or inconvenience.
Mai
於 2025 年 7 月住了 1 晚
8/10 不錯哦
Anthony
商務旅客
2025 年 8 月 1 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
I like how convenient this hotel is
Anthony
於 2025 年 7 月住了 1 晚
2/10 很糟糕
Miryam
商務旅客, 家庭旅遊
2025 年 8 月 1 日
不喜歡:員工素質、設施服務和住宿環境和硬體
The door is not working properly the carpet is really dirty the beds are not clean
Miryam
於 2025 年 7 月住了 1 晚
2/10 很糟糕
David
商務旅客
2025 年 8 月 1 日
不喜歡:整潔度、設施服務和住宿環境和硬體
did not feel safe at hotel
David
於 2025 年 7 月住了 1 晚
10/10 有夠讚
kristena
家庭旅遊
2025 年 7 月 30 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
I hope that at least breakfast was included
kristena
於 2025 年 7 月住了 3 晚
6/10 一般般
Danielle
家庭旅遊
2025 年 7 月 29 日
喜歡:員工素質和設施服務
The room was kind of dirty and the upgrades are cheap. The floor was dirty and hair was in the bathroom. The staff was nice and the beds were comfortable. The location was great close enough to the city but enough of stuff around it so you don’t have to go to the city.
Danielle
於 2025 年 7 月住了 4 晚
10/10 有夠讚
Angel
團體旅遊
2025 年 7 月 29 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
We stayed here a month ago and we really liked it. The only 3 issues i will mention is that my friend had a hard time getting back into her room because the key stopped working. The restaurant it mentions on weekends that it’s open till one and me and a friend went down there when we got back from a concert to eat something and the restaurant was closed early. We were really disappointed.. My friend also found a spider in her bathroom. And I noticed some grout in our bathroom as well. Other than that it’s very close to restaurant and stores if needed. People where nice and beds very comfortable
Angel
於 2025 年 7 月住了 2 晚
8/10 不錯哦
Keondae
情侶出遊
2025 年 7 月 29 日
喜歡:整潔度和住宿環境和硬體
Nice place . Room was clean. Wish the pool
Would stay open later for people of age .overall I enjoyed my stay
Keondae
於 2025 年 7 月住了 1 晚
10/10 有夠讚
NORMA,Willis
2025 年 7 月 28 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Front desk host Ms Nadia was excellent from my check in until check out. Even when seen around the hotel area she remembered my name and greeted warmly and held a polite conversation!!!!
NORMA
於 2025 年 7 月住了 3 晚
10/10 有夠讚
Amy
團體旅遊
2025 年 7 月 28 日
喜歡:員工素質、設施服務和住宿環境和硬體
:)
Amy
於 2025 年 7 月住了 3 晚
8/10 不錯哦
Dave
親子旅遊
2025 年 7 月 28 日
喜歡:整潔度和設施服務
It was okay. Air conditioning in room wasn’t great. Somewhat dirty and needs some updates. Mattresses could use replaced
Dave
於 2025 年 7 月住了 3 晚
6/10 一般般
Orri
2025 年 7 月 27 日
喜歡:員工素質
Front desk check in was polite & easy.
The breakfast buffet with styrofoam plates chintzy, food reasonable for price but buffet area NOT maintained - messy.
The heat & smell from the indoor pool as walking to the elevator (a significant walk with luggage) was long & warm in summer. Beds made nicely, appreciated the room fridge. NO shower curtain which we report at night but did receive until after we showered in morning!
Orri
於 2025 年 7 月住了 3 晚
10/10 有夠讚
Ghulam
親子旅遊
2025 年 7 月 25 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very nice
Ghulam
於 2025 年 7 月住了 3 晚
6/10 一般般
Donald
2025 年 7 月 24 日
喜歡:整潔度和住宿環境和硬體
不喜歡:員工素質
So the facilities were excellent however getting any staff to respond was a nightmare. I booked a 2 queen standard room for 4 adults and was inly provided with 2 towels. When I politely asked for a few more I was told that "they didn't have any". I asked again and got somewhat of an attitude. After asking for a third time, I was finally provided with them quite a bit later. There were no towels at the hot tub or pool and there were unattended children there with no oversight from staff. We tried calling the front desk before our checking to see if the rooms were ready (as we were coming in from out of town for a funeral) and couldn't get anyone to pick up. 3 calls later someone answered with no clear answer if our rooms were ready. They just told us to come in and see. Finally, the toilet in our room clogged and yet again, no answer from the front desk. It was hours before someone came to the room to fix the toilet. I'm usually not a picky person and the hotel was in great shape but it seems like the place was either severely understaffed or the staff just didn't care. Sorry to say it but I was disappointed in our stay.
Donald
於 2025 年 7 月住了 2 晚
2/10 很糟糕
LaTosha
商務旅客, 家庭旅遊
2025 年 7 月 23 日
喜歡:員工素質
不喜歡:整潔度、設施服務和住宿環境和硬體
The property is not at all what the pictures online on Expedia showed. My room had ceilings that were peeling , holes in the walls and a continually running water in the bathroom tub. If I hadn't arrived at such a late hour from my flight, I would have left even earlier than 7a the next morning. Thankfully I was able to book another hotel which was way better than this one. I barely slept at all. The bathroom was very small and it was a little noisy in the middle of the night. The customer service was nice, much much nicer than the room.