Staff not knowledgeable of parking lot systems, even tho the lot is owned by the city. The staff couldn’t figure out how to validate multiple times, always just blamed the city system, not accepting that they just didn’t know how to work the process or systems they sold me at check in. The building is not secure on the exterior anyone can just walk in through the lobby and access any floor by use of the elevators or from the shared public parking garage. The staff removed my key access to my room prior to my exit before the stated check out time, while I was obtaining a luggage cart. We had to evacuate during my stay, we were never informed that it was all clear to return, no explanation offered by staff.
Bathroom in room had hair on the tub upon arrival, makeup mirror light didn’t work, and there was a brown stain on the bathroom wall near the toilet (yuck)