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Perfectly serene stay, close proximity to lots of dining options and shopping. Staff extremely helpful and eager to give a helping hand. Booked taxis for us for an early morning train ride. Great stay, extremely elegant hotel beautiful furnishings everywhere. Check in was a breeze.
Very nice hotel, staff was extremely polite and attentive even for Japan. Room was spacious and very clean, and the location is great, right next to an outlet mall.
All staff were very polite and helpful, ensuring every moment of my stay was perfect. The breakfast buffet was excellent with a wide choice of items. There was a great choice of evening meal too, if dining in was required. An excellent hotel for business, located 5 minute walk away from the local railway station, bus station and exhibition centre. Highly recommended.
The hotel is super convenient. Staff is very attentive and helpful and very close to jr station and outlet
Pui Shan
Stayed 2 nights in May 2023
Response from Watanabe on 2023/6/6
We very much appreciate for having stayed with us at Hotel the Manhattan!Our hotel values customers' feedback. We apologize for any inconvenience about the air conditioning may have caused you trouble during your stay.As you can say, outlet shopping facilities and restaurants located 4 minute - walk nearby our hotel.We are constantly looking for ways to service to our customers.Again, please accept our sincere apologies for the inconvenience.Please feel free to contact us again, if we can be of any further assistance to you.We look forward to seeing you again in the near future.
I had a good time at this hotel. It's beautiful, clean, quiet, and relaxing. The staff is also very welcoming and helpful, and I like their cakes.
My only critique is the headboard cushion on the bed. It looked like someone rested their wet hair on it, and was stained. I didn't really want to rest on it while watching TV.
But I'll be back!
Very courteous and efficient staff. Elegant decor in lobby (loved the Christmas couch!) and especially our room lived up to “art-decor” billing. Nice firm mattress, with a feathery-light comforter that was as warm as an electric blanket!
The rapid-fill bath was a delight once in, but the external water drain (for accidental overflow?) was a toe-stubber.
Styling of round table was a nice match with decor and chairs but a little small for two-person room service.
We’ll be back!
Our grandchildren liked the spacious park across the street from the Manhattan Hotel. The 2 and 4 year old liked the playground equipment.
Shopping and train station is close by.
love the hotels classic style and excellent service
I just love this hotel.
JOJI
Stayed 3 nights in Oct 2019
8/10 Good
Lorena
2019/10/8
Liked: Cleanliness, staff & service, room comfort
Good location
The hotel was just a short walk to the metro station and outlet mall. The staff was very attentive and helpful. The room was very clean but very small and a little bit deceiving from the pictures. The tub was not by a window which is what i was looking forward too, hot bath and a view but oh well, regardless it was very comfortable. Somewhat worn out though but nicely decorated.
Very nice hotel. Restaurant Origine was exceptional. Property conveniently located to public transport and shopping and restaurants. Limited English spoken by most hotel staff.
The rooms are beautiful, comfortable, and clean, and the service is impeccable. The staff is friendly and professional. The food in the restaurants is delicious, if a bit over-priced, but there are plenty of alternatives in the surrounding area.