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Hotel Carolina Bacalar

Property class: 4

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Take advantage of a free daily manager's reception, a terrace, and a garden at Hotel Carolina Bacalar. Treat yourself to a deep-tissue massage or other spa services. Free in-room WiFi is available to all guests, along with a bar and a restaurant.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • On private beach
  • Spa
  • Parking included
  • Free WiFi
The current price is NT$4,541
NT$5,593 total
includes taxes & fees
Sep 2 - Sep 3

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Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Deluxe Room, Lagoon View

A hotel room with a large bed, wooden headboard, two bedside lamps, and a small wooden side table.

Deluxe Room, Lagoon View

9.8 out of 10
Exceptional
(8 reviews)
  • Lake view
  • 290 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Double Room, Garden View

A bedroom with a wooden headboard, a bed with pillows, and a visible door.

Standard Double Room, Garden View

9.2 out of 10
Wonderful
(22 reviews)
  • Garden view
  • 129 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, Garden View

A hotel room with a large bed, wooden ceiling, and a balcony with outdoor furniture.

Standard Room, Garden View

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 129 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi
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About the neighborhood

Located in Bacalar, Hotel Carolina Bacalar is on a private beach. The area's natural beauty can be seen at Laguna Bacalar Ecological Park and Lake Bacalar. Manatee Sanctuary and Santuario del Manati are also worth visiting. Looking to get your feet wet? Kayaking and sailing adventures can be found near the property. Visit our Bacalar travel guide
Map
Boulevard Costera de Bacalar Sur # 625, Bacalar, QROO, 77930

What's nearby

  • A coastal landscape with a large body of water, a road running parallel to the coast, and scattered buildings.
    Lake Bacalar
    1 min walk - 0.1 km
  • A coastal view with a stone fort, palm trees, a thatched-roof hut, and turquoise waters.
    Fort of San Felipe
    4 min drive - 1.8 km
  • A clear turquoise lake with visible rocks and lily pads.
    Laguna Bacalar Ecological Park
    6 min drive - 2.5 km
  • Municipal Spa of Bacalar
    18 min walk - 1.5 km
  • Zócalo
    5 min drive - 2.2 km

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    37 min drive

Restaurants

  • Navieros Bacalar
    15 min walk
  • Albahaca
    7 min walk
  • Pizzeria Bertilla
    20 min walk
  • I Scream Bar
    3 min drive
  • La Trattoria 46
    19 min walk

About this property

Hotel Carolina Bacalar

  • Upscale hotel near Lake Bacalar
  • At Hotel Carolina Bacalar, you can look forward to a free daily manager's reception, a terrace, and a garden. Treat yourself to a deep-tissue massage or other spa services. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a restaurant.
  • Additional perks include:
    • An outdoor pool and a children's pool, along with sun loungers
    • Free self parking
    • English breakfast (surcharge), concierge services, and smoke-free premises
    • A front-desk safe, luggage storage, and a 24-hour front desk
    • Guest reviews give top marks for the helpful staff
  • Room features
  • All guestrooms at Hotel Carolina Bacalar feature comforts such as air conditioning, as well as amenities like free WiFi and safes.
  • Extra amenities include:
    • Bathrooms with showers and free toiletries
    • Ceiling fans and daily housekeeping

Similar properties

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Hotel Rancho Encantado
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  • On private beach
  • Pool
  • Hot tub
  • Spa
9.4 out of 10, Exceptional, 1,001 reviews
The price is NT$3,748
NT$4,634 total
includes taxes & fees
Sep 12 - Sep 13
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Daily English breakfast available 8:00 AM to 11:00 AM for a fee: MXN 300 for adults and MXN 300 for children
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Outdoors

  • Garden
  • On a private beach
  • Pool loungers
  • Terrace

Spa

  • Deep-tissue massages
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Visual fire alarm

More

  • 2 floors
  • 4 buildings
  • Built in 2018
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch smart TV
  • MP3 dock

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MXN 450.0 per night

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately MXN 300 for adults and MXN 300 for children
  • Rollaway bed fee: MXN 450.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards

We should mention

This property does not have elevators
Pool access available from 7:00 AM to 10:00 AM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Frequently asked questions

Does Hotel Carolina Bacalar have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 7:00 AM–10:00 AM.

How much does it cost to stay at Hotel Carolina Bacalar?

As of 2026/8/19, prices found for a 1-night stay for 2 adults at Hotel Carolina Bacalar on 2026/9/2 start from NT$4,541, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Carolina Bacalar pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Carolina Bacalar?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Carolina Bacalar?

Check-out is at noon.

Where is Hotel Carolina Bacalar located?

Situated in Bacalar, this hotel is within a 5-minute walk of Lake Bacalar and Cenote Negro. Municipal Spa of Bacalar and Cenote Esmeralda are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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