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"Tina, the front desk staff, went above and beyond helping us to try to locate a missing package even after our departure a few days ago. Unfortunately Tina called us yesterday to inform us that most likely the package had gone missing during transit. The property is very lucky to have a dedicated and attentive employee like Tina. She is to be highly commended and I usually don't leave comments. We were already happy with the property and she made our stay exceptional. "

"Stunning property and top-tier staff. Thank you to our magnificent concierge staff, including Cherry and Daisy. "

"Clean room with great views of the city "

"Lobby was on level 30 which was a little confusing when you first arrive. Hotel staff were helpful, but with limited English which made it a little challenging to communicate. Air conditioning was a little warm in the room, but overall amenities were adequate. Breakfast was decent with good variety of food, and a great cappuccino. Location was good too with shops nearby. "

"Helpful staff"

"The room is a bit dated but overall for the price point, I really enjoyed it. The bed was comfortable, the staff were very welcoming and friendly. The laundry facilities were complimentary and brand new. The metro station is about two minutes from the hotel door. I highly recommend this hotel! "

"The staff was overall courteous and helpful, though wasn't asked how my stay was. The gym was very good and clearly the person in charge knew their stuff. The breakfast buffet was great, but the nordic techno was not the most conducive to calm digestion. The location was absolutely perfect imo, near taikooli, great view of the river and bridge, lots of neat little shops nearby. The room and building wear clean and grand. The tv was oddly positioned vis-à-vis the bed and no airplay support. The shower drain needed to be cleaned and had an unpleasant urine smell. The spa service was sub par and better off trying cheaper alternatives nearby. "

"Not reconstructed, old "

"The deco was very nicely done up. The staff were polite and the rooms were comfortable. The breakfast buffet selection was great too. The location is just beside a nice Jaozi park which is ideal for morning or evening strolls. It is also a nice quiet neighbourhood "