周泰機+酒旅遊套裝行程 4 折起

the check in process here was horrible, when we arrive their is no front desk only a desk for the security guard. And he was not helpful at all. In order to get in we later found out that we had to call Expedia customer number in vietnam to connect us to the owner of the room that we booked. He then would give us the mail box that he put the key card in and then we would use that key card to use the elavator to get to the room ...all this communication was done on what's app text. Then once we got to the room the key card did not open up the room...so we texted him back and then he gave us a code for the door!! crazy! also note that the trash has to be manually dumped by you everyday , the toliet paper is limited to 3 roles (for a 3 bedroom suite with 2 baths) and some dirty thin wash towels that will not get replaced. So we would never book or stay here again!

Nhiệt tình

Clean room, helpful staff, and good view from rooms.

員工有禮且服務佳，客房乾淨舒適，但門口階梯和餐廳階梯對無障礙來說較為不方便，另外房間開冷氣時就會現＂油漆味＂，然後房間竟然沒有茶包，跟櫃台反應，櫃台告知現在都不提供茶包，但我看打掃人員推車上有茶包，懷疑櫃台小姐告知錯誤訊息

The staff are extremely friendly, nice, and helpful.