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漢密爾頓廣場凱富套房飯店的評分

2.5 out of 5
漢密爾頓廣場凱富套房飯店
2341 Shallowford Village Dr, Chattanooga, TN

評論

7.4

不錯哦

10 分,有夠讚;687 則評論中有 192 則" "
8 分,不錯哦;687 則評論中有 245 則" "
6 分,一般般;687 則評論中有 126 則" "
4 分,不太好;687 則評論中有 73 則" "
2 分,很糟糕;687 則評論中有 51 則" "

7.6/10

整潔度

8.0/10

員工素質

6.8/10

設施服務

7.2/10

住宿環境和硬體

6.8/10

環保程度

評論

10/10 有夠讚

Debbie

於 2024 年 5 月住了 1 晚

2/10 很糟糕

Jeanine

家庭旅遊
不喜歡:整潔度、員工素質和住宿環境和硬體
The room was not clean. The carpet was dirty and stained. There was cockroaches and mold in the bathroom. Employees entered our room by using their key without knocking several times including once in the evening. I do not know why they needed to come in our room at 9:30 pm. They ran out of supplies for breakfast. Our key to the room quit working multiple times so we had to keep getting it redone so we could get into our room. The ice machine on our floor was broken and we were told the only ice machine was on the top floor. We complained about it all, but barely got an apology.
於 2024 年 4 月住了 9 晚

8/10 不錯哦

Nora

喜歡:整潔度和員工素質
I think that corporate should invest in a makeover on the property. The staff was nice and helpful. The bed was good. But areas where the walls meet the floors and the bottoms of doors were worn and chipped. The door of my room was loose. This is just poor maintenance.
於 2024 年 3 月住了 1 晚

10/10 有夠讚

Jamie

喜歡:整潔度、員工素質和住宿環境和硬體
Have stayed at thus property several times, no complaints.
於 2024 年 3 月住了 2 晚

6/10 一般般

Jennifer

家庭旅遊, 親子旅遊
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Rooms need obvious updates, also no mattress protectors or pillow protectors on bed. This is concerning. Hardly any channels on tv. I wanted to upgrade to a bigger room but it was too inconvenient for the lady at the desk so we just dealt with what we had.
於 2024 年 3 月住了 1 晚

8/10 不錯哦

Adam

家庭旅遊
不喜歡:設施服務
Room had some type of stain all over the walls that’s gross. Breakfast not ready. Parking was terrible. Room was dated from the 60s
於 2024 年 3 月住了 1 晚

4/10 不太好

Patricia

於 2024 年 3 月住了 2 晚

2/10 很糟糕

Dawn

家庭旅遊
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The toilet was dirty, breakfast wasn't prepared, manager knocked on my door at 6:10am claiming the room was supposed to be vacant.
於 2024 年 3 月住了 1 晚

10/10 有夠讚

Sarah,Apison

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great location!
於 2024 年 2 月住了 1 晚

10/10 有夠讚

Adam

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Awesome breakfast
於 2024 年 3 月住了 4 晚

10/10 有夠讚

tom

喜歡:整潔度和員工素質
Close to many restaurants
於 2024 年 3 月住了 1 晚

2/10 很糟糕

Kyle

家庭旅遊
不喜歡:整潔度和住宿環境和硬體
The “suite” seems to be a regular room with a pull out couch separated by a 4 foot partition. The whole property has an odd odour about, can’t really pin it down but it can be described as musty. Friendly enough lady at front desk but when I asked to get some sheets for the pull out couch I was told I’d need to go in the back with her to get them because she can’t reach. The ice bucket was upside down, when lifted up it was caked in dried vomit from the night before, when told to the front desk staff she said she again couldn’t reach it. By the next morning it had been delivered outside our door, but at that time it was time to leave. Might be time to buy a ladder for the staff. Our bedsheet had blood stain on it but at this point I didn’t feel like dealing with it. The next morning the lady in charge of the breakfast was extremely exasperated and seemed angry at anyone. I saw her say to another hotel goer that the curdled milk creamers weren’t her fault but the suppliers’, and to just grab another one.
於 2024 年 3 月住了 1 晚

6/10 一般般

Mike

商務旅客
喜歡:整潔度和員工素質
不喜歡:住宿環境和硬體
The staff was helpful. But it took over ten minutes to get the door to the room open. Room was average. Noisy. Walls very thin. Parking was tight. And there was no wake up call as promised. I wouldn't stay there again.
於 2024 年 2 月住了 1 晚

10/10 有夠讚

Manish

親子旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The rooms are good and the service is also good
於 2024 年 2 月住了 2 晚

10/10 有夠讚

Peter

喜歡:員工素質和客房舒適度
於 2024 年 2 月住了 1 晚

10/10 有夠讚

Kathryn

於 2024 年 2 月住了 1 晚

10/10 有夠讚

Wildanis

團體旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 2 月住了 2 晚

8/10 不錯哦

Victoria

喜歡:員工素質、設施服務和住宿環境和硬體
Great value for a nights stay!
於 2024 年 1 月住了 1 晚

10/10 有夠讚

Jennifer

於 2024 年 1 月住了 1 晚

8/10 不錯哦

Beth

於 2024 年 1 月住了 1 晚

8/10 不錯哦

Iris

喜歡:整潔度和員工素質
於 2024 年 1 月住了 1 晚

10/10 有夠讚

BECKY

商務旅客
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Lots of trash on the grass near parking lot.
於 2024 年 1 月住了 1 晚

10/10 有夠讚

Megan

情侶出遊, 商務旅客
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
It is the best hotel and made plans to come back in February me and my fiancée Jesica love this hotel
於 2024 年 1 月住了 3 晚

2/10 很糟糕

Jeff

Don’t trust this hotel
Accidentally booked the Saturday a week later then needed. Found out when I went to check in. Person at front desk said she would cancel the reservation that was week later and to let hotels.com know we canceled so we could get refund. We stayed the night we needed and now It’s been over a week and no refund.
於 2023 年 12 月住了 1 晚

6/10 一般般

michelle

情侶出遊
喜歡:員工素質
不喜歡:住宿環境和硬體
Area felt very safe, also very close to the highway as we were just passing thru. The location is well used and there was mold in the shower so we just didn't take a shower. Mind you it is mold in the grout sealer so maybe just some fresh white mold resistance chalk would fix that. The breakfast was enough options to get us moving in the morning with out adding an additional stop. The staff we saw were very friendly and polite for sure!!!
於 2023 年 12 月住了 1 晚

10/10 有夠讚

Kimberly

喜歡:設施服務
於 2023 年 12 月住了 1 晚

4/10 不太好

Marshall

情侶出遊
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
於 2023 年 12 月住了 1 晚

8/10 不錯哦

Ebony

喜歡:客房舒適度
於 2023 年 12 月住了 1 晚

2/10 很糟糕

Claudia

不喜歡:員工素質
Comfortable, clean, did not like being treated with disrespect and rudeness. Very unprofessional customer service

2/10 很糟糕

CAMILLE

於 2023 年 12 月住了 1 晚

10/10 有夠讚

Emmett C.

團體旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
It was a good stay
於 2023 年 12 月住了 1 晚

8/10 不錯哦

Sabrina

喜歡:整潔度和員工素質
Check in was quick and easy
於 2023 年 12 月住了 1 晚

10/10 有夠讚

Neida

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Muy buena atención y las camas muy cómodas.
於 2023 年 12 月住了 4 晚

2/10 很糟糕

Jamella

不喜歡:整潔度、員工素質和住宿環境和硬體
The receptionist was very unpleasant and if i cpuld give a negative 0 i would. NEVER AGAIN!
於 2023 年 11 月住了 3 晚

10/10 有夠讚

Amos

情侶出遊
喜歡:員工素質和住宿環境和硬體
不喜歡:整潔度
There were dozens of long blacks hairs on the bathroom floor in plain sight, spots on one of the pillow cases, no soap in bathroom. It seemed like the room may have been used after it was cleaned, because cleaning person would not have missed these things. Ooooooo!
於 2023 年 11 月住了 1 晚

10/10 有夠讚

Ritzie

喜歡:整潔度和員工素質
於 2023 年 11 月住了 1 晚

10/10 有夠讚

Ritzie

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The rooms are nice and prices affordable.
於 2023 年 11 月住了 1 晚

6/10 一般般

Jamie

團體旅遊
喜歡:整潔度
不喜歡:住宿環境和硬體
於 2023 年 11 月住了 1 晚

10/10 有夠讚

sharon

商務旅客
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
It was easy to find and everyone was very friendly
於 2023 年 11 月住了 2 晚

4/10 不太好

Alicia

家庭旅遊
不喜歡:設施服務和住宿環境和硬體
Would bot stay here agian. Very noise, overall place is run down
於 2023 年 11 月住了 2 晚

8/10 不錯哦

Diane

家庭旅遊
喜歡:整潔度和員工素質
Convenient and reasonable rate
於 2023 年 11 月住了 1 晚

6/10 一般般

Melissa,Fairhope

喜歡:整潔度、員工素質和住宿環境和硬體
於 2023 年 11 月住了 1 晚

6/10 一般般

Jeri

家庭旅遊
不喜歡:整潔度、設施服務和住宿環境和硬體
I’ve stayed at several comfort suites. This one is run down and dirty. it’s not the vibe I was hoping for that’s for sure. My room is gross.
於 2023 年 11 月住了 1 晚

10/10 有夠讚

Bernard

於 2023 年 11 月住了 1 晚

8/10 不錯哦

Vicente

喜歡:整潔度和住宿環境和硬體
於 2023 年 11 月住了 2 晚

10/10 有夠讚

Keisha

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Friendly staff
於 2023 年 11 月住了 2 晚

8/10 不錯哦

Jacklyn

喜歡:員工素質、住宿環境和硬體和客房舒適度
不喜歡:整潔度
Top notch customer service
We had stained pillow cases and a critter in our room. The gentleman working the deak was very friendly and got use a upgrade and moved very quickly. We had a Friday check in and this place knew how to do it! They had paperwork & room keys prepared and ready to be signed. Quickest amd easiest check in i have ever had!
於 2023 年 11 月住了 2 晚

4/10 不太好

Nancy

不喜歡:員工素質
Bad breakfsast
Everything was alright, till breakfast. Breakfast was late, juice machine was put of order, waffle maker did not work, and staff maker said it had not for a week, butdid not shut it off and put on an out of service note. I had yogurt which was fine my husband had the eggs, bacon and sausage patty. He ended up with an upset stomach.
於 2023 年 10 月住了 1 晚

2/10 很糟糕

kelly

家庭旅遊
The room smells like mold and I’m not ever staying at a comfort hotel again
於 2023 年 10 月住了 1 晚

6/10 一般般

Christopher

不喜歡:整潔度、住宿環境和硬體和客房舒適度
Just not as nice as the others.
While waiting to check-in (at 9pm) a couple came to the front desk to say their room hadn't been cleaned before they checked in and asked for another room. Our room was okay. The parking lot is poorly lit at night. Breakfast was okay but we've had much better experiences at other Choice hotels. Some maintenance repairs and updates would make this property a much nicer place to stay.
於 2023 年 10 月住了 1 晚