Find Resorts & Hotels with Spas in Charlotte, MI

"It looks like they are working on a remodel. Our room was dirty and in desperate need. We put a pool towel over the chair so we would feel clean enough to sit on it. We put a towel on the floor to cover up what looked like scraped up vomit. The lampshades were worn and written on with black marker. Stained carpets, dirty paint, holes in blankets, worn out pillows and beds."

"parking gate pass did not work. limited coffee in room. Small ,noisy room. Ice machine blarred all night. window fogged, hazy could not see outside. toilet barely flushed. very poor value for high price. "

"One of the worst places I've stayed: - Parking lot full of potholes - People smoking everything right outside the front door and you have to walk through the smoke to get in. - Ice machines leaking all over - Carpets stained throughout - We had a blanket covered in a red stain. Blood? Lipstick? Something else? - When we called to ask for another blanket they wouldn't bring it to us. We had to come down for it. Then they gave us a sheet. - Tub faucet leaking - Crumbs under the bed and floor. We found someone's electronics from a prior visit so the room had not been vacuumed or checked. - Coffee tasted like sludge - We stayed two nights and on the second day everybody's door card key stopped working. Everyone needed to get their key reprogrammed multiple times. - Trash overflowing in breakfast room. It was never emptied. - We walked by someone checking in to their room, gagged, and said, "It smells like someone died in there." - And throughout our stay we never heard anyone from the hotel say thank you, sorry, please, and so on."

"The property was beautiful. I’m upset because I didn’t get free WiFi. Also, there was no extra toilet paper or Kleenex. I had to go and ask for both. "

"The staff were so helpful and accommodating. Top notch!!"

"The breakfast was wonderful and the lady that made the food was very friendly. The room was very comfortable. I will stay there again"