「At check in, I was not provided a room. I was told that the boiler went out and they didn't have a room for me and my family. No prior notification was provided. We had to find a room at another hotel in town. This was a total nightmare, and I will never book a room at this hotel ever again!!」
「At check in, I was not provided a room. I was told that the boiler went out and they didn't have a room for me and my family. No prior notification was provided. We had to find a room at another hotel in town. This was a total nightmare, and I will never book a room at this hotel ever again!!」
David