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Holiday Inn Hotel & Suites Charleston West by IHG

3.5 star property
Suburban hotel with airport shuttle service and area shuttle service

Choose dates to view prices

Photo gallery for Holiday Inn Hotel & Suites Charleston West by IHG

Indoor pool, open 6:00 AM to 11:00 PM, sun loungers
Standard Room, 1 Queen Bed | 1 bedroom, desk, blackout drapes, iron/ironing board
Courtyard
Exterior
Property amenity
Close to Charleston Town Center, Holiday Inn Hotel & Suites Charleston West offers an engaging blend of comfort and entertainment. Savor American cuisine at Mosa's Bar and Grille, unwind by the indoor pool with sun loungers or explore the arcade/game room. With a free roundtrip airport shuttle, dry cleaning/laundry services, outdoor furniture and helpful staff leave a lasting impression on previous guests.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free airport shuttle
  • Breakfast available
  • Bar
  • 24/7 front desk
  • Laundry
  • Room service
The current price is NT$3,363
NT$3,800 total
includes taxes & fees
Sep 7 - Sep 8

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

1 bedroom, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible (Communications)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible (Communications)

1 bedroom, desk, blackout drapes, iron/ironing board

Suite, 2 Queen Beds, Accessible (Communications)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

1 bedroom, desk, blackout drapes, iron/ironing board

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
  • Sleeps 6
  • 1 Double Sofa Bed

View all photos for Standard Room

1 bedroom, desk, blackout drapes, iron/ironing board

Standard Room

8.0 out of 10
Very good
(4 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
  • 389 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 Bedroom

1 bedroom, desk, blackout drapes, iron/ironing board

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
  • Sleeps 4
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed

8.4 out of 10
Very good
(21 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
  • 389 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (Roll-In Shower)

Suite, 1 Bedroom, Accessible (Roll-In Shower) | 1 bedroom, desk, blackout drapes, iron/ironing board

Suite, 1 Bedroom, Accessible (Roll-In Shower)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Queen Bed

Room amenity

Standard Room, 1 Queen Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Kitchen
Refrigerator
Flat-screen TV
Separate bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Communications)

1 bedroom, desk, blackout drapes, iron/ironing board

Standard Room, 1 Queen Bed, Accessible (Communications)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

1 bedroom, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed with Sofa bed

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Sofa bed
  • 389 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Double Beds, Accessible (Communications)

1 bedroom, desk, blackout drapes, iron/ironing board

Standard Room, 2 Double Beds, Accessible (Communications)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Communications)

1 bedroom, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Mobility Accessible (Communications)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Communications)

1 bedroom, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed, Accessible (Communications)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Mobility Accessible

1 bedroom, desk, blackout drapes, iron/ironing board

Standard Room, 1 Queen Bed, Mobility Accessible

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Mobility Accessible

1 bedroom, desk, blackout drapes, iron/ironing board

Standard Room, 1 Queen Bed, Mobility Accessible

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(28 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Located in South Charleston, Holiday Inn Hotel & Suites Charleston West by IHG is in the business district and near the airport. Travelers eager for a bit of culture can stop by Mountain Stage, while those wishing to experience the area's natural beauty can explore Shawnee Sports Complex and Kanawha State Forest. Looking to enjoy an event or a game while in town? See what's going on at Charleston Coliseum & Convention Center. Spend some time exploring the area's activities, including golfing.
Visit our South Charleston travel guideOpens in a new window
Map
400 Second Ave, South Charleston, WV, 25303

What's nearby

  • Charleston Coliseum & Convention Center - 4 min drive - 5.2 km
  • Charleston Town Center - 5 min drive - 5.9 km
  • University of Charleston - 8 min drive - 8.7 km
  • Southridge Center - 8 min drive - 8.5 km
  • Mardi Gras Casino - 11 min drive - 15.9 km

Getting around

  • Charleston Station - 7 min drive
  • Charleston, WV (CRW-Yeager) - 14 min drive

Restaurants

  • ‪Chick-fil-A - ‬2 min drive
  • ‪Taco Bell - ‬3 min drive
  • ‪Los Amigos - ‬5 min drive
  • Wendy's
  • ‪Cafe Appalachia - ‬4 min walk

About this property

Holiday Inn Hotel & Suites Charleston West by IHG

Hotel near Charleston Coliseum & Convention Center
Located close to Charleston Town Center, Holiday Inn Hotel & Suites Charleston West by IHG provides a free roundtrip airport shuttle, a terrace, and an arcade/game room. The on-site American cuisine restaurant, Mosa's Bar and Grille, serves breakfast. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An indoor pool along with sun loungers
  • Free self parking
  • Buffet breakfast (surcharge), a free area shuttle, and express check-out
  • Express check-in, outdoor furniture, and a reception hall
  • Guest reviews speak highly of the helpful staff
Room features
All 150 rooms boast comforts such as air conditioning, as well as perks like free WiFi and desk chairs.
More conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with premium channels
  • Refrigerators, microwaves, and coffee/tea makers

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle at scheduled times and on request
  • Free area shuttle
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 13.99 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Mosa's Bar and Grille

Things to do

  • Arcade/game room
  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • Free area shuttle
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 10,000 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Sign language-capable staff
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 40 per pet, per night
Service animals are welcome, and are exempt from fees
2 total (up to 100 lbs per pet)
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 13.99 per person
  • Pet fee: USD 40 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Charleston West
Holiday Inn Hotel Charleston West

Frequently asked questions

Does Holiday Inn Hotel & Suites Charleston West by IHG have a pool?

Yes, this property has an indoor pool. Pool access is from 6:00 AM–11:00 PM.

How much does it cost to stay at Holiday Inn Hotel & Suites Charleston West by IHG?

As of 2025/8/31, prices found for a 1-night stay for 2 adults at Holiday Inn Hotel & Suites Charleston West by IHG on 2025/9/7 start from NT$3,363, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Holiday Inn Hotel & Suites Charleston West by IHG pet-friendly?

Yes, Holiday Inn Hotel & Suites Charleston West by IHG allows pets (limit 2 total) with a maximum weight of up to 100 lbs per pet. There's a fee of USD 40 per pet, per night. Service animals are exempt from fees.

How much is parking at Holiday Inn Hotel & Suites Charleston West by IHG?

Self parking is free at this property.

What time is check-in at Holiday Inn Hotel & Suites Charleston West by IHG?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Holiday Inn Hotel & Suites Charleston West by IHG?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Holiday Inn Hotel & Suites Charleston West by IHG provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs on request.

Where is Holiday Inn Hotel & Suites Charleston West by IHG located?

Situated near the airport, this hotel is within 6 mi (10 km) of Charleston Coliseum & Convention Center, Charleston Town Center, and Mountain Stage. University of Charleston and Shawnee Sports Complex are also within 6 mi (10 km).

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Holiday Inn Hotel & Suites Charleston West by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 539 out of 1004 reviews
Rating 8 - Good. 279 out of 1004 reviews
Rating 6 - Okay. 95 out of 1004 reviews
Rating 4 - Poor. 62 out of 1004 reviews
Rating 2 - Terrible. 29 out of 1004 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Harbinder

Liked: Cleanliness
clean, breakfast is ok for the price you pay
Stayed 3 nights in Jul 2025

10/10 Excellent

Sheree

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front Desk and staff were very friendly and helpful.
Stayed 1 night in Jul 2025

10/10 Excellent

Addison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the staff! They were all so kind and helpful!!
Stayed 1 night in Aug 2025

10/10 Excellent

Terence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was Great
Stayed 3 nights in Aug 2025

10/10 Excellent

Wilma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly. Breakfast was good as well. Overall it was great.
Stayed 1 night in Jul 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bar
Stayed 1 night in Aug 2025

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay. The food at the restaurant is delicious and the pool area is really nice. This will be where we stay whenever we stop through.
Stayed 1 night in Jun 2025

10/10 Excellent

Allison Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you're traveling with kids, especially young ones, they will love the pool. There's an area for babies and toddlers to splash, a larger area in the center, and a hot tub. Everyone professional and kind, and the free breakfast offers lots of options. Kids under 11 eat for free.
Stayed 1 night in Aug 2025

10/10 Excellent

Allan

Convenient, clean, wonderful staff
Stayed 1 night in Jun 2025

8/10 Good

Timothy

Liked: Staff & service, property conditions & facilities
Overall, a decent hotel option. I would stay again but it is not anything special.
Stayed 1 night in Jul 2025

8/10 Good

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice , comfortable. Only thing was the train noisy.
Stayed 1 night in Aug 2025

10/10 Excellent

Cristiana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are so kind and welcoming. Rooms clean and very comfortable
Stayed 1 night in Jun 2025

8/10 Good

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was nice And good customer service
Stayed 1 night in Jul 2025

10/10 Excellent

Shaina

Liked: Cleanliness, amenities
Nice clean and nice pool
Stayed 2 nights in Jul 2025

8/10 Good

Christiane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super nice. Had to get another room because of a faulty A/C, but the rest of the stay was nice. Good breakfast and nice pool area. Very nice dog area in the court yard, safe and well lit and maintained.
Stayed 1 night in Jul 2025

10/10 Excellent

Tiffany

Liked: Amenities
A good place to stay
Stayed 2 nights in Apr 2025

8/10 Good

Roger

Liked: Cleanliness, staff & service, property conditions & facilities
It was a Nice place to stay. Rooms were clean. The carpets were getting old but the place was clean
Stayed 3 nights in Jun 2025

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool and hot tub was very nice
Stayed 1 night in May 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, room comfort

Enjoyed my stay

It was awesome… enjoyed and the pool and jacuzzi was so relaxing. Rooms was nice and roomy, nice size bathroom and kitchen.. enjoyed my stay
Stayed 4 nights in Apr 2025

4/10 Poor

Kristie

Disliked: Cleanliness, property conditions & facilities
Melissa who checked us in was amazing . Hotel property needs cleaned and remodeled. We found a half ate apple under the curtains. The place needs a deep cleaning inside and out.
Stayed 1 night in Jul 2025

4/10 Poor

Lori

Liked: Staff & service
Disliked: Cleanliness
The carpets were very dirty was very cold and I was unable to adjust the temperature. I got in very late and just wanted to go to bed. I woke at 4 AM and decided to just leave.
Stayed 1 night in Aug 2025

10/10 Excellent

TERESA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's got a great pool and it's safe
Stayed 1 night in Mar 2025

8/10 Good

Rhiannon

Liked: Staff & service, amenities, property conditions & facilities
Room could have been slightly cleaner but overall enjoyed our stay and would stay here again. Staff was very kind and accommodating.
Stayed 2 nights in Apr 2025

4/10 Poor

Barry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Took Way too long to check in, room smelled like smoke but they gave us another room,it was better
Stayed 1 night in May 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my 2nd time staying in this hotel. I can not say enough good/nice things about this place! My check in was quick and the woman working was kind and nice to chat with. The pool was wonderful! Clean, the water was nice. They also have a hottub which felt great after a long day of driving! Lastly, this morning I needed some extra caffeine and used everything i had in tge room. It was past breakfast hours and the young lady who was working was cleaning up. I asked if there was anywhere around to get coffee. She went and made me coffee. Ashley, went above and beyond to get me some coffee! All of the staff i have come in contact with have been very nice and polite. Keep up the great work Holiday Inn!
Stayed 1 night in Jul 2025