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Reviews of Castle View Apartments

4.5 out of 5
Castle View Apartments
Šatlavská 140, Cesky Krumlov

Reviews

9.0

Wonderful

Rating 10 - Excellent. 100 out of 160 reviews" "
Rating 8 - Good. 42 out of 160 reviews" "
Rating 6 - Okay. 9 out of 160 reviews" "
Rating 4 - Poor. 5 out of 160 reviews" "
Rating 2 - Terrible. 4 out of 160 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

10/10 Excellent

Michelle

Liked: Cleanliness, property conditions & facilities
Very pleasant spacious and quiet building. Excellent customer service and great location !
Stayed 2 nights in May 2024

2/10 Terrible

jennifer

Traveled with partner, Traveled with family
Disliked: Amenities, property conditions & facilities
This hotel is overrated for 4.5. It should be rated below 3 stars. Plenty of hotels in this town have a castle view. We stayed at the Honeymoon suite and paid the highest price for a room in the entire town without offering breakfast. Upon confirming the registration, we got emails from the hotel asking when we would arrive. They told us they hired a part-time front desk person. They have early checked-out time 10 am. The hotel was located in a dirty alley. There was no elevator for the luggage to be moved up. Parking was even worse. The hotel has the furthest parking spot than all other hotels in the town. We parked and had to walk 15 minutes to go back to the hotel. We passed the entrance to the town, and some other hotels like Ruze and OLD INN have parking spots right there which was much closer. The window facing the castle is very tiny. The furniture does not have good quality. They do have a portable AC in the room. But that AC smells bad probably due to it being opened to another alley. Also, there was a tiny window right above the bed. The lights shined on your face and woke you up in the early morning. Overall please avoid this hotel. The town is absolutely beautiful and there are better hotels at a better price.
Response from Daniel on 2024/1/25
Dear Jennifer,thank you for the review. We understand that everyone has their own style of design, everyone has a different feeling for things, but never in history has anyone commented so negatively about our best, most romantic apartment (please see previous reviews). Dear Jeniffer, we are within the city center in the most strictly UNESCO protected area and we cannot change the size of the windows, we cannot install an elevator, etc. The fact that you chose our accommodation was your choice. You obviously haven't read all the information, because everything you criticize is written on our website. I recommend that you prepare better on your next trips and read more about the place in question, or contact the accommodation facility, which will certainly answer/clarify all questions.I wish you all the best

8/10 Good

Laura

Traveled with family
Liked: Cleanliness, property conditions & facilities
Good location however very difficult for parking especially at Christmas time with the markets
Stayed 1 night in Dec 2023

8/10 Good

Tiejun

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The property is in very good condition. It was located right in the middle of the town, only 2 minutes walk to the main town square, 7 minutes walk to the castle. Everything about this property is very good, the only discomfort is the reception. I could not find a smile on the receptionist's face. There was hardly any help when we learned that we mistakenly drove our car to a pedestrian only area. A hotel staff from another hotel was much more eager to help and to give directions. I guess this hotel has had too many visitors, therefore, there is no need to show welcome any more.
Stayed 1 night in Sep 2023

10/10 Excellent

Pieter

Liked: Cleanliness, amenities, property conditions & facilities
The appartment is beautifully with all amenities you would need. It is located in the middel of the old town. The property manager greated us with very limited English but so friendly and appreciative of our stay. Would definitely recommend this properly to anyone.
Stayed 1 night in Aug 2023

8/10 Good

Stephen

Liked: Cleanliness, room comfort
Very helpful and obliging staff.
Stayed 3 nights in Jul 2023

10/10 Excellent

Pavel

Traveled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Jun 2023

8/10 Good

susan

Traveled with family and small children, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
What s glorious view of the castle and tower! The Castle View apartments was a generous size for us and our adult children and the baby. It was very clean and well appointed. They do not tidy or service the apartment with extra coffee and tea during the stay, but that was minor. It was a lovely stay in Cesky Krumlov.
Stayed 2 nights in May 2023

10/10 Excellent

James

Liked: Cleanliness, room comfort
Terrific Location in Ceský Krumlov
Wonderful property, centrally located.
Stayed 1 night in Apr 2023
Response from Katarina on 2023/5/11
Thank you :) We really appreciate your rating

10/10 Excellent

Genevieve

Traveled with group
Liked: Cleanliness, room comfort
Highly recommend!!!
Fabulous location, friendly staff, very comfortable and clean with everything you need. Small grocery store is a short walk away. Directly across the tiny street from a great restaurant. Highly recommend!!!
Stayed 3 nights in Apr 2023
Response from Katarina on 2023/5/11
Thank you. We really appreciate your rating

10/10 Excellent

Zandee

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The view from our accommodation was like something out of a fairy tale. The view was beautiful and our room was charming. Its cozy bed and natural illumination served as a replacement for our phone's alarm. It was clean and spacious. The front desk employee was friendly. He made an effort to connect with us in English and saw to it that we had a comfortable stay. Thank You Castle View Apartments
Stayed 2 nights in Apr 2023

6/10 Okay

Raul, Long Beach

Traveled with group
Disliked: Amenities, property conditions & facilities
Be aware that this property only accepts cash payments and you have to pay upfront during check in. The unfriendly reception person wanted me to go and find an ATM away from the hotel before I could even fill out my check in paperwork. The reception was only open a few hours a day, and the area can get very noisy for sleeping.

10/10 Excellent

Yvonne, Seattle

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Dec 2022

10/10 Excellent

YENCHING

Stayed 1 night in Dec 2022

10/10 Excellent

kathryn

Liked: Cleanliness, room comfort
Dreamy view of castle
We stayed in a two bedroom apartment with a castle view. The rooms were exactly as pictured on the internet. There was no breakfast available in October when we visited but there are plenty of restaurants nearby. The Castle View is located a few yards down the street from the info center at the corner of the main square. You can park there for awhile to check in and bring your luggage.Our bed was comfortable and the bathroom was roomy, with a second toilet in a water closet room next to it. The space in the apartment was great but the view of the castle, especially at night, is what makes the apartment special.
Stayed 2 nights in Oct 2022

8/10 Good

Milos

Liked: Amenities, property conditions & facilities
Stayed 2 nights in Oct 2022

8/10 Good

Richard

Traveled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Sep 2022

10/10 Excellent

Orlando

Stayed 2 nights in Oct 2022

6/10 Okay

Anjali

Traveled with family
Liked: Cleanliness, property conditions & facilities
Great location. Facility manager could be a little more humane.
Stayed 1 night in Sep 2022

6/10 Okay

Dunia

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
The apartment itself was very spacious, clean, and comfortable. The views were amazing! However, it is impossible to get to the property by car. The information in Expedia is inaccurate: there is no parking available at this property. You basically have to pay for parking outside of the old part of town and walk with all your luggage through the narrow streets. Also, we never saw anyone at the front desk, so you have to call them if you need any information. Something else that is inaccurately listed in Expedia is check-out time. It says 11 a.m., but it really is 10 a.m. The cleaning staff is very nice.
Stayed 1 night in May 2022

10/10 Excellent

Marta

Liked: Cleanliness, room comfort
Nice suite. 1.1 bathrooms
The suite was nice and quiet while we stayed there. There is one full bathroom and one room with JUST a toilet, no vanity, no sink, just a toilet. This is great of if you’re traveling with little ones who may not be able to wait to use the toilet, but you’re all going to be using the same bathroom to get ready. It’s a GREAT location just steps from the main square. It’s a nice value.
Stayed 1 night in May 2022
Response from Katarína on 2022/6/7
Thank you for a wonderful review. Have a nice day.

10/10 Excellent

natalie

Stayed 2 nights in May 2022
Response from Daniel on 2022/5/27
Dear Natalie, we really appreciate your review and in the same way we are very happy, that you enjoyed your stay with us. We wish you all the best, regards Daniel

10/10 Excellent

Paola

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Super friendly hosts. Can’t think of a better location for everything
Stayed 2 nights in May 2022
Response from Katarína on 2022/5/13
Thank you for your honest review. Have a nice day

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful historic property in the heart of the city, convenient to everything with helpful front desk staff. Parking was simple and secure and they were able to arrange a nice breakfast option for us nearby. The apartment had separate rooms for my wife and I and our boys, and a living room with a small kitchen. Would've been great for a long stay. Definitely recommended!
Stayed 1 night in Apr 2022
Response from Katarína on 2022/5/13
Thank you for a wonderful review. Have a nice day

10/10 Excellent

Donna

Traveled with family
Liked: Cleanliness, room comfort
Neat well cared for in the heart of town
Stayed 2 nights in Oct 2021
Response from Daniel on 2021/10/13
Dear Donna, thank you for your review. We are always very pleased when our guests are satisfied. Thank you again for your feedback and wish you all the best. Daniel

10/10 Excellent

Joyce

Traveled with group
Liked: Cleanliness, room comfort
Very nice hotel
Great location on quiet street. Helpful desk staff. Very comfortable 2 bedroom apt. Would definitely recommend.
Stayed 2 nights in Sep 2021
Response from Daniel on 2021/10/6
Dear Joyce, thank you very much for your positive review. We are glad that your stay with us was pleasant for you, your satisfaction is our "engine" for further work. Have a great day, regards Daniel

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort
Good location, nice balcony view (Room 5)
Apartment was nicely equipped. Very good location but access a bit complicated with a car (although very detailed instructions provided - read them carefully!). View from balcony very nice. Minor detail - poor lighting (low wattage) makes the apartment a bit gloomy.
Stayed 2 nights in Aug 2021
Response from Daniel on 2021/10/6
Hello, thank you for your review. We value each review very much, especially if it is true and relevant. Due to the fact that we are in the city center / pedestrian zone, which is protected by UNESCO, the entrance is a bit more complicated, but exactly as you write, we try to send guests as much information as possible in advance to make it easier for guests to arrive. Regarding lighting - it's thoughtful, where it's supposed to be most visible, there's more light, and where it's not necessary for bright light, it's a little dim. Thanks again for the review, which will definitely help other guests. Have a great day, regards Daniel

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Castle View Apartments offer fantastic views, and are centrally located in the heart of Cesky Krumlov. The staff is wonderful. Highly recommended!
Stayed 3 nights in Jun 2021

10/10 Excellent

Shelley

Liked: Cleanliness, room comfort
Stayed 1 night in Jun 2021

8/10 Good

Verified traveler

Stayed 2 nights in Oct 2020

10/10 Excellent

Anne

Liked: Cleanliness, room comfort
Super comfortable, fantastic location
Great location inside old town with easy access to the castle. Very comfortable room with lots of space. Mattress and bedding was the best of our trip.
Stayed 1 night in Aug 2020

10/10 Excellent

Udo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Return visit and not disappointed
Second stay at this fabulous property. Great position, very clean and staff on front desk very friendly and helpful. We will definitely return for another visit and this will be our hotel of choice.
Stayed 1 night in Mar 2020

8/10 Good

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Great location, clean large rooms. Friendly staff and good amenities.
Stayed 1 night in Jan 2020

10/10 Excellent

Byungsam, Palo Alto

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The excellent reception staffs! They were kind and nice. The attic with the castle view has a marvelous view. My wife and I enjoyed staying here!
Stayed 2 nights in Dec 2019
Response from Daniel on 2019/12/26
Dear Byungsam, thank you very much for a such nice review. We are very happy with it. Hope we will have the chance to welcome you here again soon. Wish you all the best, regards Daniel

4/10 Poor

HE

Liked: Room comfort
Disliked: Staff & service
Horrible
The stuff got personal things to do on our check out day so he told us we can’t leave our luggage at the hotel. We spent another 100 czk for our luggage.
Stayed 2 nights in Oct 2019
Response from Daniel on 2019/10/28
Dear HE, we are really sorry for inconveniences, but as I informed you, I had to deal with an urgent security matter and asked if you could put your luggage in the information center. The price for one bag is 25 Czk and if I remember correctly you had only two baggage. Wish you all the best, regards Daniel

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Sep 2019
Response from Daniel on 2019/9/22
Dear Guest, thank you very much for such a great rating, we really appreciate it. Have a great day, regards Daniel

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2019
Response from Daniel on 2019/9/3
Dear Guest, thank you for rating us and wish you all the best. Regards Daniel

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019
Response from Daniel on 2019/7/25
Dear Anonymous, thank you for your rating. With regards

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019
Response from Daniel on 2019/7/9
Dear Guest, thank you for your fantastic rating. We are really happy, that you were satisfied. Looking forward for your next stay with us, regards Daniel

10/10 Excellent

RobertS, Seattle, WA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When traveling over an extended period, I believe having lodging that provides a bit of extra room makes a big difference in making the trip relaxing and enjoyable. This place gives you multiple options to select what you want in terms of cost and space. Everything went smoothly during our entire stay and based on what we expected the hotel to provide and what we received, it was a good experience. The hotel is well situated and given we traveled during a heatwave in Europe, the air conditioning was excellent. Really enjoyed this wonderful town and this facility.
Stayed 2 nights in Jun 2019
Response from Daniel on 2019/7/9
Dear RobertS, thank you for your fantastic review. We are really happy, that you were satisfied and you enjoyed the stay with us. Hope we´ll have the chance to welcome you here again, regards Daniel

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and location! Very clean with a fantastic view! Daniel, the owner, is awesome! Super nice guy, friendly, and very helpful! We also had some good, fun and memorable conversations with him. Overall, we all loved this apt/hotel and would definitely stay here again!! Highly recommended!!
Stayed 2 nights in Jun 2019
Response from Daniel on 2019/7/9
Dear Guest, thank you for the nice words. This is exactly why I do business in the hotel industry. I wish we could welcome you again soon. Wish you all the best, regards Daniel

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well stocked kitchen and a lovely little terrace off our room.
Stayed 2 nights in Jun 2019
Response from Daniel on 2019/7/9
Dear Guest, thank you for your review. We really appreciate it and we are happy, that you were satisfied. Looking forward for your next stay with us, regards Daniel

4/10 Poor

larry

Disliked: Staff & service, property conditions & facilities
Loved Cesky Krumlov, but NOT Castle View.
Getting to the hotel was a challenge and people at the hotel were not all that helpful in talking us through getting there. Parking is a hike from Castle View. The room was OK, kudos to the photographer as the photos on the website made the room appear nicer than it was. The people at the hotel were not at all friendly-more like surly. . On the second morning of our stay we woke to a swarm of ants in the room and in the bed. When we told them at check out that there were hundreds of ants coming out of the wall and I could show them where, the reply was that we know where they are coming from and sorry! Seriously? They obviously knew there was an issue with ants in the room. Outside of a less than sincere “sorry” there was no comment. I feel sorry for the next people to stay in that room. Cesky Krumlov is such a gem, it is unfortunate that the swarm of ants at Castle View marred our stay.
Stayed 2 nights in Apr 2019
Response from Daniel on 2019/5/7
Dear Larry, thank you for your feedback. We know about the problem and we also deal with it very intensively. A specialist rodent company has helped us solve this problem. But the swarm of ants is very exaggerated. We apologize for the inconvenience in this context. Regards Daniel

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
conveniently located near the town square of Cesky Krumlov. Rooms are spacious. do not expect hotel style decor or toilet setting, rooms are a cottage style décor. take note of check in times as the reception is not 24-7 open. and be ready to lift your luggage up the floors as there is no lift in the building. view from our castle view attic room was fabulous, with views of the castle right in front of the window.
Stayed 1 night in Apr 2019
Response from Daniel on 2019/5/7
Dear Guest, thank you for your review. We are very happy, that you enjoyed the stay with us. Have a great day, regards Daniel

10/10 Excellent

Verified traveler

Stayed 2 nights in Mar 2019
Response from Daniel on 2019/4/11
Dear Guest, thank you very much for fantastic rating. We are always very happy when our guests are satisfied with our services. Hope we´ll have the chance to welcome you here again soon, regards Daniel

10/10 Excellent

Verified traveler

Stayed 1 night in Mar 2019
Response from Daniel on 2019/4/11
Dear Guest, thank you very much for fantastic rating. Really appreciate. Looking forward for your next stay with us, regards Daniel

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
An incredibly great place that met my rules: comfortable bed, hot shower, and clean. Our experience was perfect and we will stay here again. The restaurant 10 feet across the street had great meat dishes. A true joy to stay here.
Stayed 1 night in Mar 2019
Response from Daniel on 2019/3/30
Dear Guest, let me thank you for such a great review. It is our goal to make our guests happy. Wish you all the best Daniel

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect view!
The view from this apartment is breathtaking! Great size and convenient location. Restaurant across the small street is delicious.
Stayed 1 night in Dec 2018
Response from Daniel on 2019/1/18
Dear Guest, review like yours make us very happy, thank you very much and hope we´ll have the chance to welcome you here again soon. Have a great day, regards Daniel

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean apartment very close to village square. We had the two room apartment for a family of five, with no views. It was adequate for our needs.
Stayed 1 night in Dec 2018
Response from Daniel on 2019/1/18
Dear Guest, thank you for your review which is allway important for us and of course for our future guests. Wish you all the best, regards Daniel

10/10 Excellent

Robert, West Warwick RI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rustic Charmed!
Cozy with rustic touches, this hotel is perfect and located in the middle of this picturesque town. All the comforts of home!
Stayed 1 night in Nov 2018
Response from Daniel on 2018/11/30
Dear Robert, thank you very much for nice review. We are really happy, that you enjoyed the stay with us and hope, we´ll have the chance to welcome you here again. Wish you all the best, Daniel