Residences in Cergy-Pontoise

"Great unique hotel, great area, vibrant hotel. The staff were amazing and super helpful. Would definitely recommend "

"Quiet, large family suite. Friendly staff. "

"Wonderful stay! And the breakfast buffet was spectacular!"

"Great location! All staff were kind and gentle"

"Is My 2nd time at NOVETEL Paris-- Everything was is Perfect!! Except this 1 lady(MARILANA) Don't know if I spelled her name right) at the Bar which I had an issue back in Jan 2025 --and I let it slide This time she always had an Attitude when I ask for ice and ask for a Glass the first Night--she had an attitude like I was bothering her.. 2nd day--I ask for the time the bar closes I guess she didn't understand-and give me attitude--And stated that French needs to be spoken--I stated to her thats a Tourist area that she must speak English!! And walked away. The next day I ask Diane for ice and a glass-- and she gave it with no issues or attitude. She(Marliana) shouldn't be working with the public--SHE NEEDS TO GO LEARN ENGLISH!! Other then that I would recommend hotel.And will stay at NOVETEL Again! PROS -shopping area around the corner -SEINA RIVER right across -EFFIEL TOWER 10mins away. -SUPPLIES WATER AND SPARKLING AT THE LOBBY -HAVE A INFORMATION DESK--LADIES WERE SO HELPFUL!! CONS -POOL- should have ADULT TIME-- too mnay kids by the pool. -NO ICE MACHINES ON THE FLOORS-- had to keep asking for ice by the bar"

"Fania was very attentive and helpful. She was so kind. Actually the entire staff was courteous. Despite what people's opinions that Europeans are rude. I don't find that to be true. Everyone was kind to me."

"A nice point to stay at while in Paris. Very close to the Eiffel Tower and on the banks of the River Seine. The rooms were very nice and clean, well appointed. The “Flame” restaurant was wonderful and the patio are a nice setting for a couple to enjoy a meal."

"Very close to the airport and very clean and quiet "

"Good service and amenities."