Apartments in Cergy-Pontoise

"Wonderful stay! And the breakfast buffet was spectacular!"

"We had read the reviews before booking and they were a bit mixed. However, in our opinion this hotel was great. We stayed in a suite that was beautiful and spotlessly clean. It exceeded our expectations. The staff were helpful and even provided us with umbrella when it was raining. The location was great. The metro was a few minutes away and it was a ten minute stroll to many shops and restaurants. The outside garden area of the hotel was a little oasis to sit and relax. The breakfast had a good selection and we never had to wait for a seat even when it was busy. We had an amazing week. "

"Great location! All staff were kind and gentle"

"Is My 2nd time at NOVETEL Paris-- Everything was is Perfect!! Except this 1 lady(MARILANA) Don't know if I spelled her name right) at the Bar which I had an issue back in Jan 2025 --and I let it slide This time she always had an Attitude when I ask for ice and ask for a Glass the first Night--she had an attitude like I was bothering her.. 2nd day--I ask for the time the bar closes I guess she didn't understand-and give me attitude--And stated that French needs to be spoken--I stated to her thats a Tourist area that she must speak English!! And walked away. The next day I ask Diane for ice and a glass-- and she gave it with no issues or attitude. She(Marliana) shouldn't be working with the public--SHE NEEDS TO GO LEARN ENGLISH!! Other then that I would recommend hotel.And will stay at NOVETEL Again! PROS -shopping area around the corner -SEINA RIVER right across -EFFIEL TOWER 10mins away. -SUPPLIES WATER AND SPARKLING AT THE LOBBY -HAVE A INFORMATION DESK--LADIES WERE SO HELPFUL!! CONS -POOL- should have ADULT TIME-- too mnay kids by the pool. -NO ICE MACHINES ON THE FLOORS-- had to keep asking for ice by the bar"

"Small but beautiful. Friendly helpful staff. Clean. Quiet. Great breakfast."

"Very close to the airport and very clean and quiet "

"Good service and amenities."

"Super hotel. Reception chap really miserable though. But room and location fantastic. Rooms and decor amazing. "

"I loved the horel! You can walk to a boat cruise, train station. It’s super quiet, clean, friendly stuff, helpful. Delicious breakfast, great coffee. Very comfortable bed. I COULD SEE SEINE RIVER AND EIFFEL TOWER right from ny room! Going to be back. "