松樹城堡適合夫妻和情侶的飯店和度假村，旅行前必看！

「Staff didn't welcome me when I came in and I was the only one customer present. I waited around 5 mins to let him finished his stuff, then just gave me the room card, I had to ask "which floor and where's the elevator?". The room door was VERY noisy, especially in the very early morning. Couldn't sleep well because of the noise. The room was clean and new, but breakfast just okay. I booked 4 hotels from Expedia, this is the only one couldn't issue the receipt for me. Asked me to request...

「All was fine with one slight issue. My room was a handicap room and the carpeting leading edge was fraying and the carpet tacks were exposed and i stepped on one, It was nothing serious . Probably due to wheelchairs rolling over the area. I reported it and was assured it would be fixed immediately after i leave. 」

「Exceptional customer service from the staff.」

「It's so dirty」

「The hotel receptionist was extremely friendly and helpful. 」

「Great hotel」

「great experience..if there were free bottled water in room, would be better 」

「Very lovely and historic 」