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"Clean room | staff very helpful and pleasant | gave out useful info and a map for the sights of the area. "

"Outstanding"

"This is a beautiful property filled with antiques and artwork. The staff was helpful and friendly. The grounds are magnificent and the spa is luxurious. The food and drinks were delicious. We even got an upgrade to a fancy suite! Why, I don't know. The place to stay in Lugano."

"The property is lake front! Amazing views, very friendly staff. Only one note…. The walls are paper thin. You can hear your neighbors. We were not so lucky to get the quiet ones. Overall excellent stay."

"Great location and good price!"

"Lovely hotel on lake. Old world charm with modern conveniences. Near bus and train. Informative staff. Signs on all languages in room. "

"Perfect "

"The staff took care of our every need. Special thanks for 5 star service from Luigi’s and Elisa! Elisa saved us from being stranded in Italy after the trains were cancelled and no other transportation in Milan could be found. Thanks "

"The views from the property were beautiful, our room was the size of a small apartment which was amazing, the staff were great."