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Reviews of Le 22 Appart' Hôtel Casablanca

3.5 out of 5
Le 22 Appart' Hôtel Casablanca
57, rue des Acacias Maarif, Casablanca, Anfa

Reviews

8.8

Excellent

Rating 10 - Excellent. 17 out of 30 reviews" "
Rating 8 - Good. 10 out of 30 reviews" "
Rating 6 - Okay. 2 out of 30 reviews" "
Rating 4 - Poor. 0 out of 30 reviews" "
Rating 2 - Terrible. 1 out of 30 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Esteve

Liked: Cleanliness, amenities, property conditions & facilities
Overall was an excellent experience, the place was very clean and tidy. breakfast was very good. I would like to thank my friend Ali for his awesome welcoming

10/10 Excellent

Mohamed

Traveled with family and small children
Liked: Cleanliness
Good costumer service
Stayed 4 nights in Aug 2022

8/10 Good

Babacar

Stayed 8 nights in Aug 2021

8/10 Good

Verified traveler

Liked: Cleanliness, amenities
It was laid out like an apartment not tiny hotel rooms Im uses to staying in.
Stayed 2 nights in Mar 2020

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a clean and well organized property. Breakfast was assorted with good varieties. People at the reception are friendly.
Stayed 7 nights in Dec 2019
Response from Sami on 2021/7/20
Dear Mr guest , Thank you for choosing out property for your stay in Casablanca and for sharing you experience . Glad to know you enjoyed the hôtel . Looking forwards to welcoming you un your next visite. Best wishes

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019
Response from Sami Benjelloun on 2019/10/30
Cher Client, Merci d'avoir pris le temps de partager votre avis sur le site Expedia. Nous sommes ravis que vous ayez apprécié votre séjour au 22 Appart' Hôtel & Escape game et nous espérons avoir le plaisir de vous accueillir à nouveau prochainement. Dans l'attente du plaisir de vous recevoir, à nouveau, très prochainement. La direction.

6/10 Okay

Verified traveler

Traveled with family
Liked: Property conditions & facilities
Disliked: Amenities
Poor service, no cleaning every day, towels smell not clean They didn’t provide shampoo soap or towels
Stayed 8 nights in Jul 2019
Response from Marouane Falah /Revenue Manager on 2019/7/18
Dear Guest , thank you for choosing our property for your dstay in casablanca , we would like to clarify that you requested to not make the cleaning since you left The not disturbe signe on the door of your room , teh house keeping staff couldnt access to put you the shapoo and soap for the same reason . we did not receive any complaint from your part during your stay with us ; other wise we could fixe it dear sir Looking forward to welcoming you again in next passage to casablanca

10/10 Excellent

Mehdi, Washingtond DC

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I were surprised when we saw this apartment hotel. Everything was western model and very clean and comfortable. The suit was very cozy and the staff were very kind and willing to help. I definitely recommend this place to friends and family.
Stayed 2 nights in Jul 2019
Response from Marouane Falah on 2019/7/15
Dear Mr mehdi , Thank you for choosing out property for your stay in Casablanca and for sharing you experience . Glad to know you enjoyed the hôtel . Looking forwards to welcoming you un your next visite. Best wishes

10/10 Excellent

Abdulrahman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019
Response from Marouane Falah on 2019/5/20
Chèr mr abulrahman , Tout d’abord permettez nous de vous remercier d'avoir choisi le 22 Appart Hotel & Escape game pour votre séjour a casablanca et d'avoir pris le temps de partager votre expérience. C'est un véritable plaisir d'apprendre que vous avez passé un agréable séjour parmi nous et que vous avez aimé l'hôtel Dans l'attente du plaisir de vous recevoir bientôt nous vous souhaitons une excellente journée, Sincères salutations

10/10 Excellent

Verified traveler

Traveled with family and small children, Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
The units are spacious and clean. Good looking place with a lot of character and conveniently located.
Stayed 1 night in Apr 2019
Response from Marouane falah on 2019/4/10
Dear Guest , On behalf of the 22 appart hotel staff, I would like to thank you for sharing your experience and we are glad you enjoyed your stay with us. Looking forward to welcoming you back in your next visite. Sincerly yours

8/10 Good

Verified traveler

Stayed 4 nights in Feb 2019
Response from Marouan falah on 2019/4/2
Dear Guest We are delighted to know that you enjoyed your stay with us , on behalf of the staff we Thank you for your rating we Looking forward to the pleasure of seeing you again soon Sincerely yours The 22 Appart Hotel & Escape Game

8/10 Good

co, usa

Liked: Cleanliness, property conditions & facilities
You can find cheaper hotels in Casa, but the rooms are nice, and the staff is kind and helpful, and at least one speaks English. The first time I stayed her I reserved a basic room, with the fold-out bed, but they upgraded me, and it was so nice. The double bed is SO much better than the fold-out. The workout room is minimal but clean, and the treadmill works. The breakfast is usually good but simple, and if you ask they'll scramble an egg for you, although they don't advertise that. i had a slight issue with reimbursement for a room when the person left 2 days early, but the hotel tried really hard and it looks like I'll end up getting reimbursed, and they didn't have to do that. Expedia was kind but not too helpful about it for a couple weeks, but eventually they helped me work it out with the hotel.
Stayed 4 nights in Feb 2019
Response from Marouan falah on 2019/4/2
Dear Guest , Thank you for sharing your recent experience at the 22 Appart Hotel & Escape Game . We are indeed delighted to know that you enjoyed your stay with us . Looking forward to the pleasure of seeing you again soon Sincerely yours , The 22 Appart Hotel & Escape Game

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Like the concept of being in Home Away From Home, great healthy breakfast and Clean
Stayed 1 night in Feb 2019
Response from Marouane falah on 2019/2/28
Dear Guest, Greeting from the 22 appart hotel & Escape Game First ,of all and on behalf of the hotel staff I would like to thank your for choosing our property for your stay in Casablanca we highly evaluate this . We are keen to welcoming you in your next visite

6/10 Okay

Flo

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
The room was cleaned late,and not properly cleaned ,we stayed for 4 nights but our linen were not changed ,the cleaner did not empty the bins throughout our stay . Breakfast was poor, no things for gluten free people.Staffs at the front desk were so helpful and very nice there is one of the security man who is so helpful he will go extra mile for you, its a shame that i forgot his name
Stayed 4 nights in Jan 2019
Response from La direction on 2019/2/12
Dear Guest First of all , and on behalf of the 22 appart hotel staff i would like to thank you for choosing our property for your stay in casablanca we took note of your constructive criticism and we insure you that we will improve our house keeping services to meet your expectation . Looking forward to welcoming you again in your next stay in casablanca .

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Nice New Hotel!
We greatly enjoyed our stay at this hotel. The location was convenient and easy to get to without being in the congested area of central Casablanca. The room was new and very nicely furnished. The beds are some of the most comfortable I've slept on in a long time! Air conditioning worked great and was not limited as I've found in many hotels here. The free WIFI was also very fast, enabling me to get some work done as well during our visit! Thank you for taking such great care of our family while we were there!
Stayed 1 night in Jul 2018
Response from Marouane falah on 2019/2/15
Dear Brian First of all , and on behalf of the 22 appart hotel staff i would like to thank you for choosing our property for your stay in casablanca we took note of your constructive criticism and we insure you that we will improve our house keeping services to meet your expectation . Looking forward to welcoming you again in your next stay in casablanca .

8/10 Good

Souleymane Siriman

Liked: Cleanliness, room comfort
Stayed 7 nights in Dec 2022
Response from La Direction on 2023/2/22
Cher Client, Merci d'avoir pris le temps de partager votre avis sur le site Expedia.com. Nous sommes ravis que vous ayez apprécié votre séjour au 22 Appart' Hôtel & Escape game et nous espérons avoir le plaisir de vous accueillir à nouveau prochainement.Cordialement,La Direction

10/10 Excellent

MOHAMMADALTAWALAH

Traveled with group
Liked: Cleanliness, room comfort
Stayed 1 night in Jun 2022

8/10 Good

Kamel

Business traveler
Liked: Cleanliness, room comfort
Très bien
Le séjour c’est très bien passé le personnel était au petit soin vraiment bien. Juste un point négatif l’accès à la laverie est payant et effectué par le personnel et pas de service de repassage pour les chemise pas top.
Stayed 27 nights in Jan 2021
Response from DG on 2021/2/1
Bonjour chère Kamel, Je voudrais vous remercier d'avoir choisi notre hôtel Le 22 Appart 'hôtel & Escape game et je tiens à vous rappeler que nous sommes malheureusement dans une période de pandémie mondiale. C'est pour cela que nous limitons les accès, où les clients peuvent être en contact, comme la salle de fitness, petit-déjeuner et aussi la laverie. Merci pour votre commentaire positif et nous prenons en compte de votre avis. Au plaisir de vous revoir rapidement dans notre établissement. Le staff du 22

8/10 Good

Katia

Traveled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2019

10/10 Excellent

Hicham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

10/10 Excellent

Alexandre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019
Response from Marouan falah on 2019/8/10
Dear Mr Alexandre , Thank you for your high rating of our services .We glad you shared you good experience among us. Looking forward to welcoming you again.

8/10 Good

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quartier calme
Chambre propre, quartier calme et personnel très accueillant . Nous avons été déçu de ne pas avoir la terrasse qui était mentionné dans le descriptif de notre chambre et n’avons bénéficié d’aucun extérieur. Le parking est extrêmement étroit, seules les petites voitures peuvent y stationner . Pour finir, nous avons eu 1 serviette de toilette pour 4 et la taxe de séjour et plus cher qu’annoncer sur le site, il faut compter en réalité 20 dh par personnes ( y compris petits enfants) et par jours
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
appartamento molto ben curato, pulito, mobilio quasi nuovo, doccia comoda, terrazzo grande e ben attrezzato con sdraio, sedie, tavolo, palestra, wifi,giardinetto interno, ottima colazione europea
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Apr 2019
Response from Marouane Falah on 2019/5/20
Dear Guest , thank you for your high rating of ou services , looking forward to welcoming you again Sincerly yours

10/10 Excellent

Adil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
إقامة مريحة
الأخلاق العالية والطيبة وحسن التعامل من الموظفين خصوص أمين ومصطفى هشام والبقية كذلك ولا أنسى الشيف عبدالله .الله يعمرها من دار مثل مايقول المغاربة. الافطار جيد نوع ما. - وجود مواقف للفندق ولكن اذا امتلاءت توقف شوية بعيد بس هما يتكلفوا مع الحارس. - النظافة ممتازة - وجود شرفة في الشقة وجلسة. - وجود الصوفا الي تتحول الى السرير ممتازة
Stayed 3 nights in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Appart hôtel très agréable propre idéal pour un couple avec enfant pti dej classique avec fruits frais et jus d’orange pressé. Personnel très disponible et gentil Le quartier semble populaire.
Stayed 1 night in Mar 2019
Response from Marouane falah on 2019/5/3
cher client Tout d’abord permettez nous de vous remercier d'avoir choisi le 22 Appart Hotel & Escape game pour votre séjour a casablanca et d'avoir pris le temps de partager votre expérience. C'est un véritable plaisir d'apprendre que vous avez passé un agréable séjour parmi nous et que vous avez aimé l'hôtel Ainsi que notre personnel . Dans l'attente de vous accueillir la prochaine fois ,veuillez agréer nos meilleures vœux Le 22 Appart Hotel & Escape Game

10/10 Excellent

WALDEMAR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super hotel
Stayed 1 night in Feb 2019
Response from Marouane falah on 2019/2/15
Dear Mr waldermar Greeting from the 22 appart hotel First of all and on behalf of the hotel staff I would like to thank your for choosing our property for your stay in Casablanca we highly evaluate this . We are keen to welcoming you in your next visite

10/10 Excellent

Ho jin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018
Response from Marouane falah on 2019/2/15
Dear mr ho Jin Greeting from Casablanca First of all and on behalf of the hotel staff I would like to thank your for choosing the 22 appart hotel for your stay in Casablanca . We are pleased to know you enjoyed your stay with us and we keen to know to see you again. Sincerly yours

2/10 Terrible

Ahmed

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
لا توجد مصداقيه
كذبو علي قالو لاتوجد غرفه لك الفندق مليان وارجعو لي نقودي فاليوم الاخر بعد مشادات معهم في الكلام
Stayed 1 night in Sep 2018

10/10 Excellent

Aziz, Bxl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
RAS
Impeccable sur tout propreté communications confort
Stayed 1 night in Jul 2018
Response from Marouane falah on 2019/2/17
Cher Mr Aziz Nous Somme tres ravie de savoir que vous avez aimé l'hôtel , nous somme dans l'attente de vous accueillir lors de votre prochain séjour. Cordialement