Search Lodges in Carterville

"Beautiful, spacious, clean, elegant, welcoming and modern. Seriously nothing bad to say about this place!"

"Everyone we met was very kind & courteous. They all were happy to be there. Would definitely recommend the stay!"

"Mainly booked a place cause they had an indoor pool ... The pool was ice cold, the staff was rude. Only positive I can say the breakfast was decent"

"When checked in at night, around 9. We were greeted, but after getting our key cards, we were not told what floor to go to. We were also not told about breakfast and the swimming pool hours. Also, I feel breakfast could have been better. Lastly, there weren’t enough things in the bathroom like toothbrushes, soaps, lotions.."

"Nothing fancy decent place"

"Clean room "

"TV doesn't work( report 2-3 times, srill no r work till check out), refrigerator doesn't work(fixed later), even use the hotel Wifi not anle to connect my laptop "

"Holiday Inn cancelled my reservation with no communication which I made a month prior. They cancelled on reservation day. Extremely poor response from the hotel management. They wasn’t able to handle the situation. Telling conflicting stories. Manager was missing throughout my 2 nights stay. There was no attempt to correct it. I felt I was left at the mercy their management. The hotel was under construction, breakfast had limited items, pan cake machine didn’t work. I usually do not do reviews but this is the first time I have to deal with such unprofessional management. I went to the front desk atleast 4 times. Complained about the experience all the time but no correction was made."

"staff was rude, sometimes no person on site to attend client’s needs"