Ideal location with a short 15 minute walk over the river into the city. Extremely clean, I did and out, and plenty of free parking. Staff all friendly with a nice bar area just off reception. We had the family room which was spacious and quiet. Good shower with hairdryer,iron and board in the room. Nice welcome gifts which our daughter loved. Breakfast was buffet English breakfast and was absolutely beautiful. All high quality ingredients from the hit selection to the pastries and condiments. If you are going to Carlisle, which surprised us in its heritage, shopping, pubs and overall feel, this is a great place to stay.