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"Amazing place , lots to do very clean amazi g food huge variet, amazing staff never ket my drink empty , lots of events on the resot , amazing sccenery , lots of opportunities to book tiurs and other events , spa is amazing, beds very comfortable will be going back many times in the future"

"Enjoy the temathic parties! Recommended!"

"Room were clean lots of mosquitos, Staff some eer"

"Beautiful "

"We stay there "

"It was a great time "

"We stayed at the Hyatt Baha Mar . The property was gorgeous. The rooms need updating. The staff was extremely rude. The food was way overpriced and not good. Much nicer places to go to. It was just OK."

"Excellent staff throughout the resort. Very friendly & appreciative of us choosing Atlantis & attentive to anything we needed. Resort is very safe & comfortable with great food choices & absolutely amazing beaches!"

"The room was not clean. The hot tub was not usable and had black particles if you used the jets. The toilet was not properly cleaned and had urine stains around the seat and the floor, the mirrors were dirty and the couch smelled so bad. There was dust and all On the table and curtains. The food was okay. The breakfast buffet was horrible. It’s the same pre-platted food everyday. I did not like the yellow stained plastic glasses used for the drinks by the pool. They were cracked and dirty. Also there were a lot of restaurants closed on Monday. I just wasn’t aware and had to wait over an hour to be seated at agave. The hostess put my husband and I in the waiting list and we watched her seat multiple Tables before us. I will not elaborate on the service. The entertainment needs to be updated, the food needs to be better, the plastic glass needs to be updated and the rooms need to be properly Cleaned. I really love the excellence collection but the excellence el Carmen is a far cry from what it use to be. I don’t believe the experience was worth the money. However, the fabulous crew at The Grill made my husbands birthday special and I really appreciate the great service and efforts from the staff. "