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Reviews of The Angel Hotel

2 out of 5
The Angel Hotel
36 St Mary Street, Cardigan, Wales

Reviews

8.0

Very Good

Rating 10 - Excellent. 6 out of 12 reviews" "
Rating 8 - Good. 2 out of 12 reviews" "
Rating 6 - Okay. 3 out of 12 reviews" "
Rating 4 - Poor. 0 out of 12 reviews" "
Rating 2 - Terrible. 1 out of 12 reviews" "

8.6/10

Cleanliness

7.6/10

Staff & service

9.0/10

Amenities

8.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

10/10 Excellent

Helen

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room and ensuite were clean and well presented. Kingsized bed comfortable Shops and restaurants all in easy walking distance of the hotel. Only downside. No lift.
Stayed 2 nights in May 2024

8/10 Good

Lane

Liked: Staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from The Angel Hotel Team on 2024/5/13
Thank you for taking the time to provide valuable comments on your recent visit, we are pleased that you had an enjoyable stay!

10/10 Excellent

Darryl

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near the town centre so very handy for a night out The bar in the hotel closed at 9 so had to go to town anyway and couldn’t use bar earlier as there was a private party there Well worth the money and will definitely go there again in the future
Stayed 1 night in Apr 2024
Response from The Angel Hotel Team on 2024/4/20
We are thrilled that you had an enjoyable visit and hope to welcome you back again soon.

8/10 Good

SHARON

Stayed 1 night in Dec 2023
Response from The Angel Hotel Team on 2023/12/12
Thank you for taking the time to provide comments on your recent visit, we are thrilled that you had an enjoyable stay.

6/10 Okay

wayne

Business traveler
Does what it says on the bottle!
Stayed overnight for a business trip. Very basic hotel with no catering but excellent value for money. Room was large and toasty warm. My only criticism was that the hotel relies on motion sensitive lighting and this was slow to activate, so I found myself walking along dark corridors with no light, and a few times I tripped over steps but apart from this, the hotel did what it said on the bottle.
Stayed 1 night in Nov 2023
Response from The Angel Hotel Team on 2023/12/12
Thank you for taking the time to provide comments on your recent visit, we are pleased that you had a pleasant stay and will certainly take your feedback onboard.

2/10 Terrible

Stevie

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never again bad experience
The best thing was i was only there 2 nights. Mould in the bathroom. Bed creaked so not a good nights sleeps. The people i spoke to were ok but the place seemed dead and dated. Coffee tea not replenished nor bed made. Will not be going back
Stayed 2 nights in Sep 2023
Response from The Angel Hotel Team on 2023/10/2
Dear Mr Smith,Thank you for your feedback, The Angel Hotel is a low priced property that offers reservations on a non-refundable and non-transferable basis only and we apologise that we were not able to accommodate your request for free cancellation prior to arrival. We will certainly take your comments onboard as we always appreciate constructive criticism.Housekeeping have been made aware of your feedback and will deep clean the bathroom as soon as possible. The bed will also be checked and replaced if necessary.Together with a small number of bedrooms, the public spaces of The Angel Hotel (including the bar, reception and private function space) have been recently modernised and redecorated.

10/10 Excellent

SIMON

Liked: Cleanliness, staff & service, room comfort
Comfortable and clean room at a good price.
The room exceeded our expectation. It was modern, well furnished and with a really good modern bathroom. In the room there was a hairdryer and iron and ironing board and tea and coffee making facilities. The windows were double glazed and cut most of the road noise. The hotel only has a concierge between 3pm-9pm and does not offer food or beverages. The very helpful young lady on reception when we checked in printed a list of restaurants nearby for both dinner and breakfast. Essentially outside of those hours the hotel is closed but residents enter a side door by using the room key. There are a number of narrow stairs leading to the rooms and there is no lift, this being a very old building, so I’d suggest it would not be suitable for disabled guests or people with mobility issues. All in all our stay was comfortable and absolutely fine. The lack of food service was not a problem as the hotel is situated close to plenty of restaurants and cafes.
Stayed 1 night in Aug 2023
Response from The Angel Hotel Team on 2023/9/2
We are pleased that you had an enjoyable stay and hope to welcome you back again soon. Thank you for taking the time to share your comments.

6/10 Okay

Alison

Stayed 2 nights in Aug 2023
Response from The Angel Hotel Team on 2023/9/11
Thank you for taking the time to share your comments. We always appreciate constructive comments, if there were any areas of your stay that were below expectations, please do let us know.

10/10 Excellent

Gurvinder

Business traveler
Good reception staff
Stayed 1 night in Jun 2023
Response from The Angel Hotel Team on 2023/7/7
Thank you for sharing your feedback

10/10 Excellent

zhong

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great accommodation at a great location. Able to change room type to 2 beds. Front desk staff is very helpful and friendly.
Stayed 1 night in May 2023
Response from The Cliff Hotel & Spa Team on 2023/6/1
Thank you for your comments, we are thrilled that you had an enjoyable stay and hope to welcome you back again soon.