From the moment I booked, communication was excellent. Before arrival I received clear, detailed information, so I knew exactly what to expect on the day. Parking was easy and check-in was smooth and hassle-free. The building uses facial recognition for access, which made it feel very secure.
The location is ideal. The V&A Waterfront is within walking distance, and there's a Spar a couple of blocks away for supplies. The apartment itself was nice and spacious, and it had everything I needed for my stay. It was clean and quiet, and I was comfortable throughout.
Honestly, it's difficult to find anything to fault. One thing worth noting: this is an apartment, not a hotel, so there's no daily housekeeping. That suited me perfectly and was exactly what I wanted, but it's worth knowing if that matters to you.
The staff were great: friendly, helpful and efficient. The area felt safe, though I'm not sure I'd walk around at night in some circumstances. That's true of any big city in the world, though.
Overall, this was a great stay, and the Docklands is now firmly on my list of places to stay when I visit Cape Town. Highly recommended.